Service Directory

211 is an information and referral service, provided by United Way, that connects people to local community and government programs and services. Available 24/7 by calling 211 or the following numbers:

Toll-Free Phone: 1-855-258-4126
TTY/Text: 1-855-405-7446

In addition to being an access point, 811 is also an e-mental health tool, confidential and free, and staffed by experienced Registered Nurses. It is available to all residents of Newfoundland and Labrador any time, day or night.

811 HealthLine nurses are available 24/7 to listen, provide support, and connect you to health services in your area. If you are experiencing a mental health and addictions crisis, need support, or are looking for health information, call 811.

811 HealthLine nurses can answer questions you may have about health-related topics that include but are not limited to:

Mental Health & Addictions Crisis Calls: Effective May 2, 2022 services traditionally offered through the Provincial Mental Health Crisis Line will now be provided by the 811 HealthLine. Individuals in need of crisis response or mental health and addictions support can simply dial 811, day or night, to speak with a registered nurse who is a trained crisis intervener.

Nurse Practitioner Virtual Care Service: This service can prevent unnecessary emergency room visits for non-emergent issues. Appointments are available everyday 8 a.m. to 8 p.m., including weekends at no cost to any individual. The nurse practitioner can communicate over the phone or through videoconference. Individuals can book an appointment by calling 811 or using the 811 NL HealthLine app, free through the Apple and GooglePlay app stores.

Dial a Dietician: Dial a Dietician offers evidence-based healthy eating advice and is delivered by local dietitians by calling the NL HealthLine 811 or emailing a dietitian on the 811 HealthLine website. Dial-a-Dietitian connects residents directly to a dietitian; No referral from a health care provider is needed.  This service is available 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m., Monday to Friday.

If you use “Voice over Internet Protocol (VoIP)” or web-enabled telephone services like Canada VRS, Skype or Google Talk, 811 may not connect. Instead, call 1-888-709-2929 to reach the HealthLine. Out of Province cell phones will not connect to 811. Please use a landline.

Text option in the 811 HealthLine app is available ONLY for use by Deaf or hard-of-hearing callers and persons with communication difficulties who live within Newfoundland and Labrador. Register to text with a registered nurse using the 811 NL Healthline app. Download for free from the Apple and GooglePlay app stores.

The Aboriginal Family Centre promotes social, cultural, educational, physical, emotional, and nutritional growth with Metis, First Nation and Inuit children (infancy - six years) and their parents/caregivers.

Alcoholics Anonymous is a fellowship of people who share their experience, strength and hope with each other so that they may solve their common problem and help others to recover from alcoholism.  The only requirement for membership is a desire to stop drinking.

Our Toll Free Help Line is available at 1-888-579-5215 (579-5215 for local callers in St. John's).

For meeting information, call (709) 579-6091 or visit https://area82aa.org/find-a-meeting.

To download the AA Meeting Guide app, visit https://www.aa.org/meeting-guide-app.

There are no office hours for this service but messages left will be returned ASAP.

Parenting Across Cultures
Parenting across Cultures is a two day workshop targeted towards newly arrived parents. This workshop provides parents with information about the child protection system and relevant Canadian laws. The sessions also cover healthy relationships and violence, discipline, supervision of children, daily routines and the importance of school for children. All Government Assisted Refugees and Privately Sponsored Refugees who are eligible for this workshop will be invited to attend once they are settled in their permanent accommodations.

Mommy and PALS
Mommy and PALS is a group offered by our Community Connections and Social Work teams for stay at home moms and their young children. This group brings together stay at home mothers to socialize and learn new skills. During these groups activities could range from learning something new such as baking and sewing or bringing in a guest speaker from a local community organization. This group is offered to all Government Assisted Refugees and Privately Sponsored Refugees.

Healthy Baby Club and collaboration with Refugee Health Clinic
The Association for New Canadians works very closely with the Refugee Health Clinic (RHC). The RHC is located in St. John’s and many new arrivals will be patients at the clinic. ANC staff liaise with the public health nurse on site to ensure clients’ needs are being met. The support the clinic provides to families and parents could range from health checkups to prenatal and newborn appointments. The RHC works very closely with settlement staff at the ANC and will send referrals to the appropriate department if there is something we need to follow up on.

The Healthy Baby Club is supported by our public health nurse at RHC. This group provides prenatal nutrition and education to parents/families who are clients at ANC. This program promotes healthy pregnancy and healthy newborns. The public health nurse will also communicate with ANC social workers on new pregnancies so the social workers can complete an application to Mother Baby Nutrition Supplement.

ANConnect (for any newcomer, not specific to parenting)

ANConnect is a free, virtual mental health counselling service. ANConnect offers brief, single session counselling to adult newcomers across Newfoundland and Labrador. This service is for any newcomer regardless of their immigration status or where they call home.

Newcomers Guide:
This guide is intended for newcomers settling in Newfoundland and Labrador (NL), Canada and contains basic information about:

• information for parents, children and youth
• what should be the first steps to take when you have just arrived
• essential Canadian documents and how to obtain them
• elementary aspects of everyday living in Canada and on the Island

This information will help you settle easier and faster, so you can enjoy your new environment and participate in society to your fullest potential

Link: https://www.ancnl.ca/newcomers-guide/information-for-parents-children-youth/#

The APNL was established to support the profession of psychology and its role in promoting psychological health and human welfare.

APNL supports the discipline of psychology in its broadest form. Most APNL members are registered psychologists, working in post-secondary, healthcare, education or in private practice. Some members may be graduate students of psychology and other members may be teaching psychology at the college or university level and/or engaged in psychological research.

Community agency offering programs, supports, services and outreach throughout the province for persons with Autism Spectrum Disorder (ASD)

A community agency that provides programs and services to all those affected by Autism Spectrum Disorder (ASD)

Bay St. George Pride, NL is a non-profit organization, based out of Stephenville, Newfoundland. Through educational programming and events, we celebrate and promote visibility and acceptance of the 2SLGBTQIA+ community.

Call (709) 643-4444, or visit their Facebook page

Hours: Monday - Friday, 8:30 a.m. - 4:30 p.m.

A mentoring program for children in the St. John’s area who are paired with A mentoring program for young people age 6-16 in the metro St. John’s area, BBBS matches youth with adult mentors in developmental relationships who act as a role model to talk to and share the experience of growing up with.  The results are a life changing experience for both mentor and mentee. Several program options available.

Camp Eclipse: OUT in the woods brings together youth between the ages of 16 and 24 for 4 days of empowering workshops which take a solution focused, and strengths based approach to the issues faced by two-spirit, lesbian, bisexual, gay, trans, ace, intersex and queer (2SLBGTQ+) youth.  Camp also offers outdoor nature activities and networking opportunities.  Camp Eclipse was created at Planned Parenthood NL Sexual Health Centre in 2009 and became an annual camp.

Community agency offering systemic advocacy, education, and awareness of mental health and mental illness

Facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness.

Call Stephenville office at (709) 643-5553 or toll free 1-855-643-5553.

Hours: Monday - Friday 8:30 a.m. - 4:30 p.m.

Servicing Gander & Area
Local Crisis Line: 256-7707
Toll Free Crisis Line: 1-877-800-2272

Triage line for community-based services, available 8:30 am to 4:30 pm, Monday to Friday.

Mental Health and Addictions triage is a process to provide quick assessment and timely access to an appropriate mental health and addictions health professional.  Central Health's health professionals have backgrounds in social work, occupational therapy, nursing and psychology. Using this toll free triage line, persons needing mental health and addictions services can call to refer themselves. Health care providers or other referral sources may continue to refer clients through mail, fax or phone.

The Centre for Pain and Disability Management is a provincial program for people 18 years or older experiencing long-term or persistent pain, who do not require further medical investigations or treatments, and who would benefit from a team approach to rehabilitation. You can self-refer to this program or a professional referral from your health care provider is also accepted.

Choices for Youth is an organization based in St. John’s that serves the needs of youth.  They provide Housing/Housing/Shelter as well as various support programs for young people ages 16-29.  For more information, please visit www.choicesforyouth.ca

A specialized mental health service that offers sexual education as well as assessment and treatment of sexual difficulties for adults, individuals and/or couples

The Community Education Network for Southwestern Newfoundland in collaboration with many community partners provide a range of Housing Support Services including: emergency and short-term stay housing (Aunt Jean's Place), supportive housing for youth (scheduled opening June 2022) information on housing options and availability, assistance finding and maintaining suitable and affordable long-term housing, eviction prevention, used furniture storage and distribution, household start-up kits, emergency food and essential supplies, landlord engagement, collaborative partnerships, referrals and follow up.

Provides support for youth ages 12-18, offering programs and services that focus on the needs of youth and assisting with the development of health families and communities.

Corner Brook / Bay of Islands: (709) 639-9676 Monday to Friday, 8:30 a.m. - 4:30 p.m.

Stephenville: (709) 643-5399 Monday to Friday, 8:30 a.m. - 4:30 p.m.

Port aux Basques: (709) 695-6901 Monday to Friday, 8:30 a.m. - 4:30 p.m.

Conne River Health and Social Services is responsible for the design and delivery of a full range of community-based programs that enhance the awareness and provide for the continuing care of the members of the Miawpukek First Nation. This is accomplished through a range of health and social programming including:

• Health promotion
• Health protection
• Continuing care
• Social work
• Child care
• Mental health
• Addictions

Hours
Monday—Friday: 9:00AM–5:00PM

Provides free financial counselling focused on a client's particular needs.  The goal is to provide consumers with a sense of financial well-being through counselling and education.

A provincial eight week holistic group treatment program for adults with a major psychiatric illness.  This group assist clients in gaining knowledge and insight into their illness and empowers them to make positive changes in their life.  To learn more about this group, check out the brochure here

Provides leadership in provincial policies and programs related to mental health and addictions in Newfoundland and Labrador.

Dialectical Behavior Therapy (DBT) is a comprehensive, evidence-based treatment that works to provide a balance of acceptance and change using validation, problem solving and behaviour change strategies. DBT strives to help people acquire, strengthen and generalize new skills. Comprehensive treatment consists of weekly individual therapy sessions, a 24-week skills group, a consultation team for therapists and the availability of coaching calls to assist with skill development if necessary. For more information or to make a referral please call:

Bonavista
(709) 468-5318
Monday to Friday 8:30 a.m. to 4:30 p.m.

Clarenville
(709) 466-5723
Monday to Friday 8:30 a.m. to 4:30 p.m.

Rural Avalon
(Harbour Grace, Bay Roberts, Old Perlican, Placentia, Whitbourne, St. Mary’s, Holyrood)
(709) 945-6513
Monday to Friday 8:30 a.m. to 4:30 p.m.

St. John’s
Central Intake, Adult
(709) 752-8888
Monday to Friday 8:30 a.m. to 4:30 p.m.

Dialectical Behavior Therapy (DBT) is a comprehensive, evidence-based treatment that works to provide a balance of acceptance and change using validation, problem solving and behaviour change strategies. DBT strives to help people acquire, strengthen and generalize new skills. Comprehensive treatment consists of weekly individual therapy sessions, a 24-week skills group, a consultation team for therapists and the availability of coaching calls to assist with skill development if necessary. For more information or to make a referral please call:

Happy Valley-Goose Bay & Sheshatshiu (709) 897-2343

Labrador West (709) 285-8251

St. Anthony & South (709) 454-0326

Doorways provides rapid access to mental health and addictions counselling services ‘one session at a time’. While most locations offer a drop-in service, some locations provide same-day, next day, or appointments by phone. Drop-in counselling services are available without an appointment or referral.

If further counselling is required, staff will work with you to provide access to additional services and supports.

Doorways is not an emergency service. In a medical emergency, call 911. In the case of a mental health or addictions crisis call 811, or proceed to the nearest emergency department.

To find Doorways in your area, click on your region below or call 811 and a Healthline nurse will provide you with a contact number.

Eastern Central Western Labrador-Grenfell

In-person service is available.

Hours: Every second Thursday, 9.00 a.m. – 1:00 p.m.

*For students of this school only.

In-person and virtual (telephone and/or video) service is available.

Hours: Every second Thursday. Please call to confirm availability.

In-person and virtual (telephone and/or video) service is available.

 Hours: Wednesdays, 9:00 a.m. - 3:00 p.m.

Virtual (telephone and/or video) service is available.

Contact the Mental Health & Addictions Department at Cartwright Community Clinic at (709) 938-7523.

Hours: Tuesdays, Wednesdays and Thursdays, 8:30 a.m. – 4:00 p.m.

In-person and virtual (telephone and/or video) service is available.

Hours: Monday – Friday, 8:30 a.m. – 3:30 p.m.

In-person and virtual (telephone and video) service is available.

Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m.

In-person service is available. Hours: Wednesdays, 8:30 a.m. - 4:30 p.m. (last appointment at 3:30 p.m.)

Virtual (telephone and/or video) service is available. Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m.

In-person and virtual (telephone and/or video) service is available.

Hours: Tuesdays, Wednesdays and Thursdays, 9:00 a.m. – 4:00 p.m.

In-person and virtual (telephone and/or video) service is available.

Hours: Wednesdays, 1:00 p.m. – 4:00 p.m.

In-person service is available.

Hours: Fourth Tuesday of each month. Please call school to confirm availability.

*For students of this school only.

In-person service is available.

Hours: Thursdays, 9:00 a.m. – 12:00 p.m. Appointments booked by the Guidance Counsellor.

*For students of this school only.

In-person and virtual (telephone and video) service is available.

Hours: Monday-Friday, 8:30 a.m. – 4:30 p.m.

In-person and virtual (telephone and video) service is available.

Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m.

In-person and virtual (telephone and/or video) service is available.

Hours: Monday – Friday, 8:30 a.m. – 12:00 p.m.

In-person and virtual (telephone and/or video) service is available.

Hours: Monday – Fridays, 9:00 a.m. – 4:30 p.m. (last appointment at 3:00 p.m.)

In-person and virtual (telephone and/or video) service is available.

Hours: Monday – Friday, 8:30 a.m. - 3:30 p.m.

In-person and virtual (telephone and/or video) service is available.

Hours: Monday - Friday, 9:00 a.m. – 4:30 p.m. (last appointment at 3:00 p.m.)

In-person service is available.

Hours: Once a month on a Monday. Please call the school to confirm availability.

*For students of this school only.

In-person and virtual (telephone and/or video) service is available.

Hours: Wednesday – Friday, 8:30 a.m. – 4:00 p.m.

In-person service is available. Hours:  Wednesdays, 8:00 a.m. – 4:00 p.m.

Virtual (telephone and/or video) service is available. Contact the Mental Health & Addictions Department at the Labrador Health Centre at (709) 897-2343. Hours:  Monday, Tuesday, Thursday and Friday, 9:00 a.m. – 4:00 p.m.

In-person and virtual (telephone and/or video) service is available.

Hours: Mondays, 9:00 a.m. – 4:30 p.m. (last appointment at 3:00 p.m.)

Virtual (telephone and/or video) service is available.

Contact the Happy Valley-Goose Bay Mental Health & Addictions Department at (709) 897-2343.

Hours: Monday, 8:00 a.m. – 4:00 p.m.; Tuesday, 8:00 a.m. – 10:00 p.m.; Wednesday, 8:00 a.m. – 4:00 p.m.; Thursday, 8:00 a.m. – 4:00 p.m.; Friday, 8:00 a.m. – 4:00 p.m.

In-person and virtual (telephone and/or video) service is available.

Hours: Monday to Friday, 9.00 a.m. – 3:30 p.m.

In-person service is available.

Hours: Please call the school to confirm availability.

*For students of this school only.

In-person and virtual (telephone and/or video) service is available.

Hours: Call for available days/times.

In-person and virtual (telephone and video) service is available.

Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m.

In-person service is available. Hours: Tuesdays, 8:30 a.m. - 4:30 p.m. (last appointment at 3:30 p.m.)

Virtual (telephone and/or video) service is available. Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m.

In-person and virtual (telephone and video) service is available.

Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m.

Virtual (telephone and/or video) service is available.

Contact the Mental Health & Addictions Department at St. Anthony at (709) 454-0326.

Hours:  Monday, 8:30 a.m. – 4:30 p.m.; Tuesday, 8:30 a.m. – 6:00 p.m.; Wednesday, 8:30 a.m. – 4:30 p.m.; Thursday, 8:30 a.m. – 4:30 p.m.; Friday, 8:30 a.m. – 4:30 p.m.

In-person and virtual (telephone and video) service is available.

Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m.

Virtual (telephone and/or video) service is available.

Contact the Happy Valley-Goose Bay Mental Health & Addictions Department at (709) 897-2343.

Hours: Monday, 8:00 a.m. – 4:00 p.m.; Tuesday, 8:00 a.m. – 10:00 p.m.; Wednesday, 8:00 a.m. – 4:00 p.m.; Thursday, 8:00 a.m. – 4:00 p.m.; Friday, 8:00 a.m. – 4:00 p.m.

In-person service is available.

Hours: Every second Monday, 9:00 a.m. – 12:00 p.m.

*For students of this school only.

In-person and virtual (telephone and/or video) service is available.

Hours: Wednesdays, 9:00 a.m. – 4:30 p.m. (last appointment at 3:00 p.m.)

In-person and virtual (telephone and/or video) service is available.

Hours: Monday, 8:30 a.m. – 4:30 p.m.; Tuesday, 8:30 a.m. – 6:00 p.m.; Wednesday, 8:30 a.m. – 4:30 p.m.; Thursday, 8:30 a.m. – 4:30 p.m.; Friday, 8:30 a.m. – 4:30 p.m.

In-person service is available. Hours: Thursdays, 8:30 a.m. – 3:30 p.m.

Virtual (telephone and/or video) service is available. Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m.

Virtual (telephone and/or video) service is available.

Contact the Mental Health & Addictions Department at St. Anthony at (709) 454-0326.

Hours:  Monday, 8:30 a.m. – 4:30 p.m.; Tuesday, 8:30 a.m. – 6:00 p.m.; Wednesday, 8:30 a.m. – 4:30 p.m.; Thursday, 8:30 a.m. – 4:30 p.m.; Friday, 8:30 a.m. – 4:30 p.m.

In-person and virtual (telephone and video) service is available.

Hours: Monday: 8:30 a.m. - 4:30 p.m.; Tuesday: 8:30 a.m. - 4:30 p.m.; Wednesday: 8:30 a.m. - 8:00 p.m.; Thursday: 8:30 a.m. - 4:30 p.m.; Friday: 8:30 a.m. – 4:30 p.m.

In-person service is available.

 Hours: Wednesdays, 9:00 a.m. – 3:00 p.m. Appointments booked by the Guidance  Counsellor.

*For students of this school only.

In-person service is available.

Hours: Every second Wednesday, 8:30 a.m. - 2:30 p.m. Appointments booked by the Guidance Counsellor.

*For students of this school only.

In-person service is available. Hours: Mondays, 8:30 a.m. – 4:30 p.m. (last appointment at 3:30 p.m.)

Virtual (telephone and/or video) service is available. Hours: Monday – Friday, 8:30 a.m. – 4:30 p.m.

A leadership advocacy group dedicated to promoting research and providing public support services and information about matters related to eating disorders, including information on available treatment services for individuals and families who experience disordered eating.

For more information, call 1-855-722-0500 or visit Eating Disorder Foundation of NL (edfnl.ca)

A 24/7 Emergency communal living shelter located in Corner Brook for anyone experiencing homelessness.

Please call 1-833-724-2444

A 24/7 service of the Newfoundland and Labrador Housing Corporation for anyone experiencing homelessness.

Call 1-833-724-2444.

The number of barriers to accessing services can sometimes be great, particularly for people with disabilities. With a focus on empowering the people to do their own advocacy, at Empower we help people build their own skills and determine their own approach to solve the problems they face. At Empower, we want to encourage independent living by helping people build their own skills and develop their own approach to the problems they may face.

Programs, supports, and resources to enhance the social, mental, educational, and physical development of children, age 0-6, and their families in a safe and inclusive environment. For a complete listing of Family Resource Centres and their associated satellite offices in Newfoundland and Labrador, visit https://www.childcare.gov.nl.ca/public/ccr/centres.

FASDNL is a pan-provincial organization working to educate, provide supports and resources, and raise awareness about fetal alcohol spectrum disorder (FASD). FASDNL provides FASD training and offers a monthly group for parents and caregivers. Visit www.fasdnl.ca

A 24/7 Help Line that provides immediate, culturally competent, telephone crisis intervention, counselling, and online chat support for all indigenous peoples across Canada.

Call 1-855-242-3310 or visit www.hopeforwellness.ca

Flexible Assertive Community Treatment (FACT) teams provide treatment of illness and symptoms, hands-on assistance with daily living activities and recovery support for individuals, usually over the age of 18 years, with serious mental illness and concurrent disorders. FACT strives to ensure continuity of care and prevent unnecessary admissions to hospital by providing intensive services for individuals within their communities through assertive community outreach. To learn more about FACT in your region, please call:

Eastern Health

St. John’s 709-777-3974
Rural Avalon 709-945-6513
Peninsulas 709-466-5700

Central Health 709-489-4300

Western Health

Deer Lake & North: 709-635-2804

Corner Brook & Bay of Islands: 709-784-6822

Stephenville & South: 709 - 643-5111, ext. 7294

Labrador-Grenfell Health

Happy Valley-Goose Bay: 709-897-2116

Labrador West: 709-285-8311

St. Anthony & Area: 709-456-2401 ext. 6246

Flexible Assertive Community Treatment (FACT) teams provide treatment of illness and symptoms, hands-on assistance with daily living activities and recovery support for individuals, usually over the age of 18 years, with serious mental illness and concurrent disorders. FACT strives to ensure continuity of care and prevent unnecessary admissions to hospital by providing intensive services for individuals within their communities through assertive community outreach. To learn more about FACT in your region, please call:

There are 5 FACT teams located in the Eastern region;  Two in St. John's, One in Rural Avalon, One in Clarenville and one on the Burin Peninsula

St. John’s 709-777-3974
Rural Avalon 709-945-6513
Peninsulas 709-466-5700
Burin Peninsula 709 279-7900

The Friendly Calls program is a free phone program that is available to any adult 18 years and older who maybe experiencing loneliness and isolation. The program pairs a trained Red Cross volunteer with an adult (18+) who may have limited social and family connections or feels they could benefit from more social interaction over the phone. There is no cost to participate and if the person decides it’s not a good fit for them, they can cancel at any time.

Sign up.

By phone at 1-833-979-9779 (Monday- Friday 9 am - 8 pm)

By email at friendlycalls@redcross.ca

By electronic referral at Friendly Calls Participant Referral Form - Newfoundland and Labrador - Canadian Red Cross. The form is easy to fill out and submit.

This is an inpatient unit to serve clients over the age of 65 who require assessment, treatment, and diagnoses for a new onset of a psychiatric illness or new onset of cognitive decline. The unit also provides assessment and treatment for clients of any age who have a diagnosed dementia with challenging psychiatric or behavioral symptoms. Clients can be admitted to this unit via the Waterford Hospital's emergency room, direct admission via psychiatrist outpatient clinics, or upon referral from psychiatrists, family doctors, or nurse practitioners.

Grace Sparkes House located in Marystown, Newfoundland provides safe, supportive accommodations to women with or without children who are fleeing family violence.

Operating as 10 bed emergency shelter, Grace Sparkes House provides a free, confidential service to women and children for a six-week period. Our staff work from a supportive approach providing women with many options for counselling, safety planning, legal/court support, referrals/advocacy, housing and information about violence against women. Grace Sparkes House is a 24 hour service and we can be reached at any time through our toll free crisis line 1-877-774-4957.

Prenatal nutrition and education support program offered through community-based Family Resource Centres. The objective is to support healthy nutrition during the pregnancy and early post-natal period and to promote healthy pregnancy and newborn outcomes. Healthy Baby Club actively supports healthy lifestyles for people who are pregnant using a peer support model with a team approach. Support is offered to the participants by a resource mother or other healthy baby club staff, as well as other club participants. Staff work closely with the other family resource centre team members, the public health nurse and the regional nutritionist to provide prenatal education and support.

Please contact the Family Resource Centre closest to you by clicking the link below.

An intensive outpatient program for individuals age 18+, across the province diagnosed with anorexia nervosa, bulimia nervosa, or other specified feeding and eating disorder. Referral required.

Provides three-week inpatient treatment for men and women 19+ who are experiencing a substance use and/or gambling problem. Individuals must be referred by an addictions counselor or other community professional.

Provides opportunities for the rehabilitation of people involved in the criminal justice system through program interventions, public education, crime prevention strategies, and restorative justice principles

To learn more, call (709) 643-5894, Monday - Friday, 8:30 a.m. - 4:30 p.m.

Juniper Place Therapeutic Residence is a voluntary program designed for adults with complex mental health issues or addictions. It is a 3-bedroom home located in Grand Falls Windsor with the focus on learning skills, improving function and community engagement. The program is transitional in nature with an average length of stay 3 months.

"Kids Help Phone is Canada’s only 24/7 e-mental health service offering free, confidential support to young people in English and French. You can reach a professional counsellor at Kids Help Phone in English or French 24/7 by calling 1-800-668-6868. Our phone service is also offered in Ukranian, Russian, Pashto, Dari, Mandarin and Arabic with the help of trained interpreters. With Crisis Text Line powered by Kids Help Phone, you can chat with a trained, volunteer crisis responder for support any time, about anything, via text message. To start using the texting service, text CONNECT to 686868." 

You can also visit KidsHelpPhone.ca for online resources

A 12 room, 24 bed, 24 hours a day, operational year round hostel providing an alcohol and drug free environment, hosting an onsite cafeteria. For information, call (709) 896-8302 ext. 207 or email dcurl@lfchvgb.ca.

The Labrador West Housing and Homelessness Coalition strives to eliminate homelessness and work on solutions for those in need. The Housing Support Worker for the coalition assists individuals in obtaining and maintaining safe, affordable, stable housing. For information, call (709) 944-3757 (office)/(709) 280-5071 (cell) or email hsw@crrstv.net.

Community agency led by individuals who live with mental health and/or addictions issues. One-on-one peer support, group peer support, and public education and training.

- Warmline hours are 10am-12am
- Peer Virtual Group is Tuesday 6-8
- Family Virtual Support Group is Thursday 6-8

Peer support is provided by individuals with lived experience of mental illness and/or addiction, fully integrated into local mental health and addictions teams (FACT, ODT, etc). A peer supporter offers individualized and/or group services, promoting hope and recovery through conversation and interaction with program staff and individuals participating in RHA programs, and identified supports. For more information on peer support services call:

Happy Valley-Goose Bay: (709) 897-2343

Labrador City/Wabush: (709) 285-8251

St. Anthony: (709) 454-0326

- Warmline hours are 10am-12am
- Peer Virtual Group is Tuesday 6-8
- Family Virtual Support Group is Thursday 6-8

Community agency led by individuals who live with mental health and/or addictions issues. One-on-one peer support, group peer support, and public education and training.

- Warmline hours are 10am-12am
- Peer Virtual Group is Tuesday 6-8
- Family Virtual Support Group is Thursday 6-8

From the comfort and safety of their own apartments, Marguerite’s Place assists women move toward independence. We follow a trauma-informed, holistic approach and provide around-the-clock on-site staff. We provide women with tools and knowledge to develop healthy relationships, skills, and community connections to navigate challenges and crisis.

Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction.

Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction.

Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction.

Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction.

Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction.

Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addictions for NunatuKavut members. To book a session with Glenn Walsh, call (873) 354-4327 or email kullik.psychotherapy@gmail.com OR to book a session with Cortez Hancock, call (709) 699-3692 or email priorityhealthcounselling@gmail.com.

The Military Family Resource Centre (MFRC) is a registered non-profit organization governed by a volunteer Board of Directors. Through professional staff and volunteers, the centre aims to develop and provide services, programs and activities to enhance the quality of life for individuals and families within the military community, including emergency childcare and daycare, services to children and youth, as well family separation and reunion support. For more information, call (709) 896-6900 ext. 6060 or email gbmfrc@nf.sympatico. ca.

Mobile crisis response teams are comprised of mental health and addictions clinicians and trained police officers who respond together to crises in the community. The purpose of these teams is to deliver crisis intervention services directly to people in the community, thereby helping divert individuals from emergency departments and the criminal justice system.

This service is currently available in: Gander and Grand-Falls-Winsor and surrounding communities (see more details below).

This service is available seven days a week from 10:00 a.m. – 10:00 p.m.

To access service please call:

• 911
• 811

Gander and Surrounding Communities

• Gander
• Benton
• Gambo
• Hare Bay
• Dover
• Glovertown
• Tray Town
• Glenwood
• Laurenceton
• Appleton
• Little Burnt Bay
• Stanhope
• Brown’s Arm

Grand Falls-Windsor and Surrounding Communities

• Grand Falls-Windsor
• Bishop’s Falls
• Sandy Point
• Botwood
• Peterview
• Northern Arm
• Point Leamington
• Leading Tickles
• Phillips Head
• Point of Bay
• Charles Brook
• Cottrell’s Cove
• Moore’s Cove
• Fortune Harbour
• Norris Arm South
• Norris Arm North
• Badger
• Buchans Junction
• Millertown
• Buchans
• South Brook
• Robert’s Arm
• Springdale
• Kings Point

Twillingate/New World Island Communities

• Twillingate
• Newville
• Indian Cove
• Merritt’s Harbour
• Sunnyside
• Cottlesville
• Bridge Port
• Moreton’s Harbour
• Pike’s Arm
• New World Island
• Summerford
• Boyd’s Cove
• Birchy Bay
• Baytona
• Loon Bay
• Campbellton
• Lewisporte
• Embree
• Stanhope
• Wing’s Point
• Clarke’s Head
• Crow Head

Mobile crisis response teams are comprised of mental health and addictions clinicians and trained police officers who respond together to crises in the community. The purpose of these teams is to deliver crisis intervention services directly to people in the community, thereby helping divert individuals from emergency departments and the criminal justice system.

This service is currently available in: Corner Brook and Surrounding Communities

This service is available seven days a week Monday - Saturday: 10:00 a.m. – 10:00 pm; Sunday: 10:00am -6:00pm.

To access service please call:

• 911
• 811

Corner Brook and Surrounding Communities

• Corner Brook
• Curling
• Massey Drive
• Mount Moriah
• Reidville
• Lark Harbour
• York Harbour
• Frenchman’s Cove
• Benoit’s Cove (Bennett’s Cove)
• John’s Beach Little Rapids
• Halfway Point
• Cormack
• Cox’s Cove
• Meadows
• Irishtown
• Summerside
• Hughes Brook
• McCivers
• Steady Brook
• Pasadena
• Gallants
• Pinchgut Lake/George’s Lake
• Humber Village/Humber Valley Resort
• Deer Lake

This service is currently available in: Stephenville and Surrounding Communities

This service is available seven days a week Monday - Friday: 8:30 a.m. – 8:30 pm; Saturday and Sunday: 10:30am -6:00pm.

To access service please call:

• 911
• 811

Stephenville and Surrounding Communities

• Stephenville
• Stephenville Crossing
• Mattis Point
• Barachois Brook
• St. George’s
• Shallop Cove
• Jeffrey’s
• Robinsons
• St. David’s
• Maidstone
• Heatherton
• McKays
• Highlands
• Loch Leven
• St. Fintan’s
• St. Theresa’s
• Flat Bay
• Lower Cove
• Sheaves Cove
• Ship Cove
• Kippens
• Port au Port East
• Port au Port West
• Felix Cove
• Campbell’s Creek
• Boswarlos
• Aguathuna
• Piccadilly
• Abraham’s Cove
• West Bay
• West Bay Centre
• Three Rock Cove
• Mainland
• Black Duck Brook
• Winterhouses
• Cape St. George
• Degrau
• Red Brook
• Marche’s Point
• Cold Brook
• Noel’s Pond
• Black Duck Siding

A service of Memorial University of Newfoundland and Labrador (MUN) for it's students. The Counselling and Psychological Services at MUN Grenfell site in Corner Brook offers individualized personal counselling and health and wellness supports and is dedicated to helping students remain healthy and make good life choices while pursuing their academic goals.

Hours:

Monday to Friday, 9:00 a.m. - 4:00 p.m.

The services performed by a certified music therapist (MTA) include the application of music therapy interventions within the context of a therapeutic relationship. This relationship is developed through music-based, verbal, and/or non-verbal communication. Certified MTAs use music to address human needs within cognitive, communicative, emotional, musical, physical, social, and spiritual domains. They conduct client assessments, develop treatment plans, implement therapy processes, and evaluate progress.

• Music Therapy is available to youth & adults connected to Mental Health and Addiction Services in Central Health by contacting (709)-489-6406
• Music therapy is also provided through the Lifewise Drumming Group which occurs monthly in Grand Falls-Windsor. Contact (709)489-0035 or lrgirvan@lifewise.ca for more information.

The Nar-Anon Family Group is for those who know or have known a feeling of desperation due to the addiction problem of someone close to them.  Nar-Anon members share their experiences, strengths, and hope at weekly meetings.

For information on upcoming meetings please email Naranonstjohns@gmail.com

Non-profit organization providing information, resources, referrals and support on eating disorders and food and weight preoccupation to individuals with eating disorders and their families.

Community agency offering programs (neurocognitive rehabilitation), supports, and outreach (including advocacy, education, and awareness) throughout the province for persons with neuropsychiatric conditions/brain injury. Aimed at preventing brain injury and supporting persons living with and affected by neuropsychiatric conditions/brain injury.

The private practice roster is available for individuals wishing to engage the services of a social worker. Social workers listed here are registered with NLASW and meet the criteria for registration as a private practitioner.

Find a Social Worker

Newfoundland and Labrador Association of the Deaf (NLAD) is a non-profit organization that provides consultation and information to the public, businesses, media, health care, government, educators and others on the needs and interests of Deaf Newfoundlanders and Labradorians.

NLAD also:

• Conducts research and collects data regarding: Deaf demographics, employment, and literacy; provides reports on information gathered.
• Provides Employment Services to Deaf clients to enable them to seek, obtain and keep employment.
• Promotes and protects the use of American Sign Language through sign language classes.
• Provides ASL Consultation Conferences to the Deaf community.

https://www.youtube.com/watch?v=y8p66HO-C5c&feature=youtu.be

Perinatal Program Newfoundland and Labrador (PPNL) is a province wide program that establishes guidelines for perinatal care, provides education to health care providers, advocates prevention and health promotion, supports research and quality assurance initiatives, and provides decision makers and researchers with information form its databases.

Provides community-based intergenerational trauma and addiction programs within Nunatsiavut drawing upon clinical best practices and cultural/traditional knowledge for individual, family, and group therapy and healing. Services incorporate culturally-appropriate holistic wellness approaches, including expressive arts, psychodrama, meditation, land-based and cultural activities, Elders and Knowledge Holders into the Trauma and Addictions Healing Program.

The hubs provide rapid access to medication-assisted treatment (suboxone or methadone). Telehealth is an option to access the service. The regional Opioid Treatment Centres can also support community-based physicians, nurse practitioners, nurses, pharmacists and counsellors upon request.

Gander Central East Hub - 709 256-1356

Gambo Hub - 709 674-5076

Grand Falls-Windsor–Central West Hub – 709 489-8178

This Facebook support group is for parents/primary caregivers of LGBTQ kids and youth - with a particular focus on support for parents with kids who are gay, lesbian, bisexual, pansexual or questioning their sexuality. This group is private and only people in the group can see who is a member or what is posted. If you are interested in joining this group simply click on “Join Group” and you will be asked a few screening questions or email parentsoflgbtqyouthnl@gmail.com for more information.

A non-profit service provider which welcomes self-identified status and non-status, indigenous and non-indigenous people. Services and supports include addressing individual and community needs such as employment, education, health, and housing.

Call Stephenville office at (709) 643-3902 Monday to Friday, 8:30 a.m. - 4:30 p.m.

Fellowship for individuals identified seeking support and information on sexual orientation, gender identity and gender expression.

Find us on Facebook.

Offering addiction prevention and mental health promotion services and information to individuals, families, communities, organizations, and professional groups.

For a complete list of services visit https://www.westernhealth.nl.ca/addictions-prevention-and-mental-health-promotion-2/

Offering prevention and promotion services and information to individuals, families, communities, organizations and professional groups.  For a complete list of services visit https://mha.easternhealth.ca/prevention-promotion//prevention-promotion/

Addictions Prevention Consultants

St. John's Metro
Telephone: (709) 752-4030

Rural Avalon & Peninsulas
Telephone: (709) 786-5230

Addictions Coordinators

St. John's Metro
Telephone: (709) 752-4226

Peninsulas
Telephone: (709) 466-5727

Mental Health Consultants

St. John's Metro
Telephone: (709) 752-6846 or (709) 752-4359

Provincial Mental Health groups are offered around a wide variety of mental health and addictions issues. These groups are one way to increase accessibility to services across our province. Provincial Mental Health groups are offered virtually and are facilitated by local mental health clinicians. Group topics vary and are expanding in their diversity.

Click Here to Learn More

Support is available to women experiencing domestic violence. If you would like help with safety planning, or just to talk, there are women's centres in nine regions of the province. You can contact the one nearest you. If you are ready to leave a situation of domestic violence, there are Transition Houses all across the province who provide shelter to women and children fleeing violence. You can contact the provincial Transition House crisis line. If you are in immediate danger, please call 911

Psychiatric emergency services are available in any emergency department.  The emergency department is staffed on a 24-hour basis.  A health professional, such as a Doctor or Nurse, assess all patients who present with mental health and addiction concerns.  The department also has access, when needed, to 24-hour, on-call coverage by a Psychiatrist or psychiatric staff.

Visit the emergency department nearest you.

Programs and services to support the indigenous population, including health services and benefits, employment programs, and education and training.

Visit www.qalipu.ca or call (709) 634-0996 for more information.

Monday to Friday, 9:00 a.m. - 4:00 p.m.

The Recovery Centre in St. John’s is open to anyone in the province who is 16+ and needs help while withdrawing from alcohol, drugs and/or gambling.  (You may remember this service as “detox”, but things have changed).  We now have around-the-clock nursing support and can provide medication to help with your withdrawals as needed.  Once you start to feel better, we have a counsellor and meetings to support you as you begin your recovery.

The Regional Opioid Dependence Treatment Hub has options available for concerns related to opioid use or wanting help to reduce physical, mental and emotional withdrawal symptoms. The ODT program offers Suboxone, Methadone, withdrawal support, counselling support, family support, links to resources, and free Naloxone. In-person (appointment or walk-in), telephone and telehealth service is available throughout the region.

A Foundation for survivors of suicide loss – Please reach out if you have been affected by the death of a loved one by suicide and need support.

Richard’s Legacy Foundation for Survivors of Suicide Loss Support Group Meetings:
o The support group meets twice monthly:
o The 2nd and 4th Monday of each month at 7:30 pm.
o Meeting location is 878 Topsail Road, St. John’s, NL (in the Lifewise offices).
o Counselling available one on one for individuals, and families.

We can be reached at tgdavies99@gmail.com

Ruah Counselling Centre, a non-profit community counselling agency, provides individual, couple and family counselling, as well as psycho-educational and supportive groups, to those 16 years of age and older. Our services seek to support interdependence between individuals, relationships, communities and our environments. We provide individual, couple and family counselling in the areas of anxiety, depression, trauma, grief, stress, anger, work-life challenges, life transitions, parenting and interpersonal relationships. Our psychosocial groups are based on the following five pillars: Parenting; Relationship Building; Wellness; Youth; and Spirituality. Our services are client-focused and goal-oriented. We provide professional counselling services in an environment which supports client autonomy and well-being.

Assists individuals in reducing the risks related to substance use, and provides support, education and referrals required to enhance personal health

A specialized mental health service that offers sexual education, as well as assessment, treatment of sexual difficulties for adult individuals and/or couples.  Call (709) 777-5074.

Single Parent Association of Newfoundland and Labrador provides supports, through a Foodbank, Employment Support Program, Back to School and Christmas projects, to single parent families in our province. This approach enables single parents to regain control over their lives for the empowerment of themselves and their children.

For more information please contact: span@spanl.ca

Find us on Facebook!

Grand Falls-Windsor and surrounding areas

Regionally-based councils funded by Women and Gender Equality to advance the status of women by helping them to navigate services such as housing, income support, employment programs, counselling, schools, and more. They also provide public education, programming and advocacy.

Bay St. George Status of Women Council - Stephenville: They offer an affordable temporary housing unit called Karen's Place. Please call Stephenville office at (709) 643-4444. Visit their Facebook page.

Corner Brook Status of Women Council: They offer an affordable, supportive, temporary housing unit called Vesta Place for up to 4 women in a communal living setting. The housing coordinator works directly with the tenants to address issues contributing to homelessness and to connect with various community and government services. They also offer Feminist Counselling (drop-in or by appointment on Mondays, Wednesdays, and Fridays). Please call (709) 639-8522 or visit www.cornerbrookswc.com

Gateway Status of Women Council - Port aux Basques: (709) 695-7505 or visit their Facebook page

Norpen Status of Women Council - Port Saunders: (709) 861-4842 or visit https://norpenstatusofwomen.ca/

Telephone and/or online programs for youth, ages 3-17 years old, and their families, experiencing behavioral or mental health problems.

Call 1-866-470-7111 or visit www.strongestfamilies.com

This group offers a safe and supportive environment for those who have lost someone to suicide to share their experiences.  Counselling to families and individuals is available as are companioning and remembrance events.

The Safe Works Access Program (SWAP) is a health promotion and education service for people who use drugs. SWAP provides safe drug using equipment throughout the province.

Our services include:

• providing clean supplies for substance use
• disposal of used equipment
• support
• referrals

Visit https://acnl.net/services/swap/, or call or text (709) 634-7927 for the West Coast,  call 709-897-2125 for Labrador, or call or text (709) 757-7927 for all other areas of the province.

Hours of Operation: Monday to Friday, 8:30 a.m. - 12:30 p.m. and 1:00 a.m. - 4:00 p.m. Newfoundland time / Monday to Friday, 8:00 a.m. - 12:00 p.m. and 12:30 a.m. - 3:30 p.m. Labrador time

The Compassionate Friends of Canada offers support in the grief and trauma which follows the death of a child; no matter the age or cause. To find out more contact the chapter nearest you.

The Grace Centre is a provincial inpatient addictions treatment centre for adults aged 18 years and older. It is a voluntary program for individuals who require a more intensive, structured program than can be provided on an outpatient basis.

The program consists of a 28 day treatment service that is holistic in nature and addresses the individual’s physical, social, psychological and spiritual needs through individual, group and family counselling. An extended stay may be available for extenuating circumstances.

The centre is staffed with a multidisciplinary team consisting of a physician, nurse practitioner, nursing, social worker, recreational therapy, occupational therapy, pharmacy, psychology and non-clinical support staff.

The St. John's Women's Centre is dedicated to providing FREE women-centered, community-based programs delivered within a safe, non-judgmental, trauma-informed, caring environment. Programs include: individual drop-in counselling, group counselling for people experiencing IPV (Intimate Partner Violence), clothing boutique, tea time, and other holistic and social groups.

They also provide a Managed Alcohol Program, a pilot project harm reduction program delivered from a housing-first and trauma-informed approach. This program aims to decrease harms and barriers associated with chronic alcohol use delivered to those for whom other treatment options are not appropriate or available.

For more information, call (709) 753-0220 Monday to Friday, 8:30 a.m. - 4:30 p.m

Or visit www.sjwomenscentre.ca or their Facebook page

ACNL works to support individuals living with and/or affected by HIV/AIDS and/or Hepatitis C.  ACNL advocates for change while networking on a provincial, regional, national, and international level regarding HIV/AIDS and Hepatitis C issues. ACNL operates the Tommy Sexton Shelter and has 6 affordable housing units.

Call (709) 579-8656 or 1-800-563-1575 or visit www.acnl.net

A non-profit organization that aims to improve the experiences of Two Spirit, non binary, trans, and gender diverse folks in NL through advocacy, community building, and expanding gender diversity awareness and inclusion in the province.

Visit their Website or their Facebook page

Tuckamore is a live-in treatment Centre for 12 – 18 year olds in the Newfoundland and Labrador who have complex mental health concerns. Tuckamore is located in Paradise and the average length of stay for young people is between 6 - 12 months. The program includes individual, group and family counselling as well as life skills training, recreation, and art and music therapy.  Tuckamore provides a safe home-like environment, a school area, a multipurpose room, a physical fitness area and an apartment for family visiting overnight. You can also ask your physician, nurse, clinician or social worker about other supports for youth in your area (ie. counselling). If Tuckamore is right for you, they can help with a referral.

https://youtu.be/yp_6aEjBzyc

Community Centre offering programs and services to the greater Corner Brook area with a focus on NL Housing tenants and low-income families and individuals.

Monday to Friday, 8:30 a.m. to 4:30 p.m., closed for lunch

Call (709) 634-0050 or visit their Facebook page

Violence Prevention Avalon East is dedicated to creating a safe environment, where all people in Newfoundland and Labrador have the ability to live a life without fear of physical, sexual, emotional, or any other form of violence. We are also on a mission to ensure the voices of survivors are shown in the work we do, and that they feel heard.

A safe place to stay, at no cost, and necessities provided. Accommodation in a communal living setting for up to six weeks. Supportive counselling by experienced, non-judgmental staff, as well as help with securing housing, finances, legal issues, and referrals to other agencies and supports.

24 hour crisis line: 1 -866-634-4198 to speak with a crisis worker.

Offering housing, income support, victim services, legal assistance, family law information and support for women (with or without children) fleeing domestic abuse.

Hope Haven - Labrador City - For crisis support, call (709) 944-2200 or Toll Free 1-888-332-0000. For more information, call (709) 944-7124 or email hopehaven@crrstv.net.

Kirkina House - Rigolet - For crisis support, call (709) 947-3333. For more information, call (709) 947-3334 or email rigoletsafehouse@bellaliant.com.

Libra House - Happy Valley-Goose Bay - For crisis support, call (709) 896-3014. For more information, call (709) 896-3014 or email jkeating@librahouse.ca.

Nain Transition House - Nain - For crisis support, call (709) 922-1229 or Toll Free 1-866-922-1230. For more information, call (709) 922-1230 or email nainsafehouse@nf.aibn.com.

Natuashish Safe House - Natuashish - For crisis support or more information, call (709) 478-2390.

Nukum Munik Shelter - Sheshatshiu - For crisis support, call (709) 497-8869. For more information, call (709) 497-8868.

Selma Onalik Safe House – Hopedale - For crisis support or more information, call (709) 933-3426 or email hopedalewomensshelter@yahoo.ca.

Youth Early Intervention and Outreach Workers provide support to youth (12-29), support to parents of youth, and other family members who are concerned about their loved one.

Monday to Friday 8:30 a.m. - 4:30 p.m.

New-Wes-Valley        (709) 536-1120

Springdale                   (709)  673 - 5545

St. Alban's                   (709)  538 - 3682

Twillingate                  (709) 884 - 4101