Eastern

This guide can help people find out what Provincial Government programs and services are available. Programs are listed within seven major groups:

• Financial Help
• Housing, Shelter and Home Supports
• Education and Learning Help
• Employment (Job) Supports
• Medical, Health and Wellness
• Justice and Legal Services
• Other Services

211 is an information and referral service, provided by United Way, that connects people to local community and government programs and services. Available 24/7 by calling 211 or the following numbers:

Toll-Free Phone: 1-855-258-4126
TTY/Text: 1-855-405-7446

A peer support service run by and for 2SLGBTQIA+ people in Newfoundland and Labrador.

Available Monday – Thursday 1:00 p.m. – 5:00 p.m. and Monday -Sunday 6:00 p.m. – midnight.

Call or text 1-866-230-8041

 

Telephone
1-866-230-8041

In addition to being an access point, 811 is also an e-mental health tool, confidential and free, and staffed by experienced Registered Nurses. It is available to all residents of Newfoundland and Labrador any time, day or night.

811 HealthLine nurses are available 24/7 to listen, provide support, and connect you to health services in your area. If you are experiencing a mental health and addictions crisis, need support, or are looking for health information, call 811.

811 HealthLine nurses can answer questions you may have about health-related topics that include but are not limited to:

  • Chest pain
  • Vomiting
  • High blood pressure
  • Diarrhea
  • Abdominal pain
  • Headache
  • Diabetes
  • High or low blood sugar
  • Rectal bleeding
  • Heart rate/heartbeat questions
  • Dizziness
  • Children’s health
  • Prostate cancer
  • Cancer screening
  • Sexually transmitted infection
  • Elder abuse
  • Early disease detection
  • Stress
  • Smoking
  • Substance abuse
  • Postpartum
  • Abuse
  • Gender and Identity

 

  • Vomiting
  • Anxiety
  • Swelling
  • Rash
  • Reflux
  • First aid
  • Disease prevention
  • Blood test questions
  • Screening
  • Allergies
  • Irregular periods
  • Post-surgery questions
  • Depression
  • Bullying
  • Pregnancy
  • Mental health crisis
  • Suicide
  • Flu
  • Dementia
  • Bipolar Disorder
  • Anger
  • Grief and Loss
  • Parenting

Mental Health & Addictions Crisis Calls: Effective May 2, 2022 services traditionally offered through the Provincial Mental Health Crisis Line will now be provided by the 811 HealthLine. Individuals in need of crisis response or mental health and addictions support can simply dial 811, day or night, to speak with a registered nurse who is a trained crisis intervener.

Nurse Practitioner Virtual Care Service: This service can prevent unnecessary emergency room visits for non-emergent issues. Appointments are available everyday 8 a.m. to 8 p.m., including weekends at no cost to any individual. The nurse practitioner can communicate over the phone or through videoconference. Individuals can book an appointment by calling 811 or using the 811 NL HealthLine app, free through the Apple and GooglePlay app stores.

Dial a Dietician: Dial a Dietician offers evidence-based healthy eating advice and is delivered by local dietitians by calling the NL HealthLine 811 or emailing a dietitian on the 811 HealthLine website. Dial-a-Dietitian connects residents directly to a dietitian; No referral from a health care provider is needed.  This service is available 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m., Monday to Friday.

If you use “Voice over Internet Protocol (VoIP)” or web-enabled telephone services like Canada VRS, Skype or Google Talk, 811 may not connect. Instead, call 1-888-709-2929 to reach the HealthLine. Out of Province cell phones will not connect to 811. Please use a landline.

Text option in the 811 HealthLine app is available ONLY for use by Deaf or hard-of-hearing callers and persons with communication difficulties who live within Newfoundland and Labrador. Register to text with a registered nurse using the 811 NL Healthline app. Download for free from the Apple and GooglePlay app stores.

 

Telephone
811 or 1-888-834-1252 (VRS)

A 24/7 emergency telephone service that responds to emergencies that require assistance form the police, fire department, or ambulance.

Telephone
911

The Al-Anon Family Groups are a fellowship of relatives and friends of those with alcoholism who share their experiences, strength, and hope.

Visit http://www.al-anonandalateen.nl.ca/index.html for local meeting listings.

Address
3 Blackmarsh Rd,
St. John’s, NL
A1E 1S2
Telephone
(709) 722-2666
Google Maps

Alcoholics Anonymous (AA) provides peer support for those concerned about their drinking. A listing of provincial AA meetings are available at https://area82aa.org/find-a-meeting  You can also attend AA meetings online online at https://www.aaonline.org.

There is also an AA Help Line Monday – Friday, 2:00 p.m. – 8:00 p.m. 1-709-579-5215.

 

 

Address
183 Kenmount Road,
Suite 117,
In the U-Haul Building
Telephone
(709) 579-5215
Google Maps

In response to COVID-19 and suspension of face-to-face meetings, we have adopted an appointment plan to keep our First Link clients connected to offer support. If you could promote this information to those in your organization it would be much appreciated.

Contact
Sharon Brown, First Link Coordinator
Address
835 Topsail Road, Unit 107
Mount Peral, NL
A1N 3J6
Telephone
(709)-576-0608
Fax
(709) 576-0798
Address
Waterford Hospital, Eastern Health
306 Waterford Bridge Rd, St. John’s, NL A1E 4J8
Telephone
(709) 777-3332
Google Maps

Located in St. Jon’s area, the ACT team assist adults who have severe and persistent mental illness to live in the community, to better manage their symptoms, achiever personal goals, and maintain optimism.

Address
35 Major’s Path, St. John’s, NL A1A 4Z9
Telephone
(709) 752-3511
Google Maps

Parenting Across Cultures
Parenting across Cultures is a two day workshop targeted towards newly arrived parents. This workshop provides parents with information about the child protection system and relevant Canadian laws. The sessions also cover healthy relationships and violence, discipline, supervision of children, daily routines and the importance of school for children. All Government Assisted Refugees and Privately Sponsored Refugees who are eligible for this workshop will be invited to attend once they are settled in their permanent accommodations.

Mommy and PALS
Mommy and PALS is a group offered by our Community Connections and Social Work teams for stay at home moms and their young children. This group brings together stay at home mothers to socialize and learn new skills. During these groups activities could range from learning something new such as baking and sewing or bringing in a guest speaker from a local community organization. This group is offered to all Government Assisted Refugees and Privately Sponsored Refugees.

Healthy Baby Club and collaboration with Refugee Health Clinic
The Association for New Canadians works very closely with the Refugee Health Clinic (RHC). The RHC is located in St. John’s and many new arrivals will be patients at the clinic. ANC staff liaise with the public health nurse on site to ensure clients’ needs are being met. The support the clinic provides to families and parents could range from health checkups to prenatal and newborn appointments. The RHC works very closely with settlement staff at the ANC and will send referrals to the appropriate department if there is something we need to follow up on.

The Healthy Baby Club is supported by our public health nurse at RHC. This group provides prenatal nutrition and education to parents/families who are clients at ANC. This program promotes healthy pregnancy and healthy newborns. The public health nurse will also communicate with ANC social workers on new pregnancies so the social workers can complete an application to Mother Baby Nutrition Supplement.

ANConnect (for any newcomer, not specific to parenting)

ANConnect is a free, virtual mental health counselling service. ANConnect offers brief, single session counselling to adult newcomers across Newfoundland and Labrador. This service is for any newcomer regardless of their immigration status or where they call home.

Newcomers Guide:
This guide is intended for newcomers settling in Newfoundland and Labrador (NL), Canada and contains basic information about:

  • information for parents, children and youth
  • what should be the first steps to take when you have just arrived
  • essential Canadian documents and how to obtain them
  • elementary aspects of everyday living in Canada and on the Island

This information will help you settle easier and faster, so you can enjoy your new environment and participate in society to your fullest potential

Link: https://www.ancnl.ca/newcomers-guide/information-for-parents-children-youth/#

Telephone
709 722-9680 or 1-833-222-0921

The APNL was established to support the profession of psychology and its role in promoting psychological health and human welfare.

APNL supports the discipline of psychology in its broadest form. Most APNL members are registered psychologists, working in post-secondary, healthcare, education or in private practice. Some members may be graduate students of psychology and other members may be teaching psychology at the college or university level and/or engaged in psychological research.

Address
Association of Psychology in Newfoundland Labrador
P.O Box 26061, RPO
LeMarchant Road
St. John’s, NL
A1E 0A5
Telephone
(709) 739-5405
Google Maps

A provincial charitable organization dedicated to promoting the development of individual , lifelong, and community-based supports and services for autistics, their families, and caregivers.

For more information, call the provincial office at (709) 722-2803.

Address
70 Clinch Crescent, St. John’s, NL A1B 4G8, Canada
Telephone
(709) 722-2803
Fax
(709) 722-4926
Google Maps

A community agency that provides programs and services to all those affected by Autism Spectrum Disorder (ASD)

Address
105 Manitoba Drive, Clarenville, NL
Telephone
(709) 466-7177
Google Maps

A mentoring program for boys and girls in the St. John’s area who are paired with A mentoring program for young people age 6-16 in the metro St. John’s area, BBBS matches youth with adult mentors in developmental relationships who act as a role model to talk to and share the experience of growing up with.  The results are a life changing experience for both mentor and mentee. Several program options available.

Address
The Village Shopping Centre
Box 10, 430 Topsail Road
St. John’s, NL
A1E 4N1
Telephone
709 368 5437

A safe, supportive place where children and youth can experience new opportunities, overcome barriers, build positive relationships and develop confidence and skills for life.

Address
P.O. Box 5012
St. John’s, NL
A1C 5V3
Telephone
709 579-0181
The Bridges Program works collaboratively with youth, and their families, to build awareness, skills and the understanding needed to address mental health challenges.
What they do:
  • Focused, short-term individual psychotherapy
  • Family therapy
  • Skill building groups
  • Psychiatric consultation

Admission to this program is coordinated through Child and Adolescent Central Intake.

 

Address
5th Floor, Southcott Hall
100 Forest Road, St. John’s, NL A1E 1E5
Telephone
(709) 777-7715/2200
Google Maps

Burin Peninsula Voice Against Violence is one of ten regional coordinating committees funded by the provincial government’s Violence Prevention Initiative to assist with the coordination of violence prevention activities in the region.

Address
60 Atlantic Crescent
P.O. Box 87
Marystown, Newfoundland and Labrador
A0E 2M0
Telephone
(709) 279-4030
Fax
(709) 279- 5387

Camp Eclipse: OUT in the woods brings together youth between the ages of 16 and 24 for 4 days of empowering workshops which take a solution focused, and strengths based approach to the issues faced by two-spirit, lesbian, bisexual, gay, trans, ace, intersex and queer (2SLBGTQ+) youth.  Camp also offers outdoor nature activities and networking opportunities.  Camp Eclipse was created at Planned Parenthood NL Sexual Health Centre in 2009 and became an annual camp.

Address
203 Merrymeeting Road
​St. John’s, NL A1C 2W6
Telephone
1-709-579-1009 (local)/ 1-877-NOMYTHS (666-9847) (toll free)
Google Maps

This search facility can be used to help you find a Canadian Certified Counsellor (CCC) for counselling/psychotherapy services. These professionals have obtained our CCC designation and are recognized by CCPA as qualified to provide counselling services in Canada.

Find a Counsellor

Facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness.

For more information, call (709) 753-8550, or email office@cmhanl.ca or visit Canadian Mental Health Association Newfoundland & Labrador | CMHA-NL (cmhanl.ca)

Address
603 Topsail Road
St. John’s, NL
A1E 2E1
Telephone
(709) 753-8550
Fax
(709) 753-8537
Google Maps

A specialized counselling program for individuals who are experiencing both mental health and addictions issues with significant impairment in functioning and/or high level of distress.

Telephone
(709) 777-5074

Provides clients, families and other referral sources with one central phone number to call directly for information and self-referral to various mental health and addictions services in the St. John’s region

Address
80 Charter Ave Building 532, St. John’s, NL A1A 1S5, Canada
Telephone
(709) 752-8888
Google Maps

Families and youth can call the Central Intake line directly for information, self-referral, and assessment. Referrals are screened and assessed over the telephone or in person by an Intake Coordinator and then assigned to the most appropriate service.  Programs covered by Child Central Intake include Janeway Family Centre, Bridges, Janeway Psychiatry, Community Mental Health Counselling and Adolescent Addictions (Rowan Centre)

Address
L.A. Miller Centre, 5th Floor, Southcott Hall, 100 Forest Road
St. John’s, NL
A1A 1E5
Telephone
(709) 777-2200
Fax
(709) 777-2211
Google Maps

Choices for Youth is an organization based in St. John’s that serves the needs of youth.  They provide Housing/Housing/Shelter as well as various support programs for young people ages 16-29.  For more information, please visit www.choicesforyouth.ca

Address
261 Duckworth St, St. John’s, NL A1C 1G9, Canada
Telephone
(709) 754-0446
Google Maps

The Momma Moments Program is a peer-to-peer support and strengths-based group for young parents or pregnant mothers.  It provides moms and their children with wrap-around support to navigate the challenges of motherhood, which they often face in addition to social isolation, financial demands, and limited social and family support. Momma Moments currently operates in St. John’s and Conception Bay South, where groups meet once a week for programming that emphasizes overall wellness – mental, physical, spiritual, and social – for both mother and child. Young mothers have access to healthy recreational activities, as well as resources and discussions on topics of family building, income supports, mental health, education, nutrition, and more. In addition, staff act as advocates for the well-being of mothers and their children. Volunteers provide child minding services, and staff and volunteers of Momma Moments prepare meals for moms and kids – with extra to take home. The young mothers and kids in this program work hard to overcome challenges and build brighter futures. By combining healthy interventions for the moms, and taking a prevention approach with the kids, this program ambitiously works towards intergenerational change by breaking cycles of poverty and homelessness.

Peer-to-peer support and strengths-based group for young parents or pregnant mothers. Provides Moms and children with wrap-around supports.

Address
12-16 Carter’s Hill Place, St. John’s, NL A1C 6N5
Telephone
(709) 754-3047
Google Maps
Provides an emergency place for young men 16-29 who are homeless
Telephone
(709) 757-3050
Address
30A Cathedral Street, P.O. Box 250
Harbour Grace, NL A0A 2M0

Telephone
(709) 596-0726
Fax
(709) 596-3321

Provides 24 hour supportive lodging to individuals who are 19+ with a chronic and persistent mental illness. Services include residential and psychiatric care, case management, and therapeutic recreation

Address
56 Mineral’s Road, Conception Bay South NL
Telephone
(709) 834-0801
Google Maps

Counsellors are available to support individuals who have mental health or substance use concerns as well as family and friends who are affected.

Counsellors aim to match treatment intensity to each individuals’ unique journey of mental wellness and recovery.

Our counselling teams may include Social workers, Nurses, Psychologists, Occupational Therapists and other professionals.

Eastern Central Western Labrador-Grenfell

A 24/7 text line that connects individuals with a trained, volunteer crisis responder. The service is free, confidential, and provided by Kids Help Phone.

Text ‘TALK’ to 686868 to connect.

A provincial eight week holistic group treatment program for adults with a major psychiatric illness.  This group assist clients in gaining knowledge and insight into their illness and empowers them to make positive changes in their life.  To learn more about this group visit the website listed.

Address
3rd Floor West
St. Clare’s Mercy Hospital
154 Lemarchant Rd.
St. John’s, NL
A1C 5B8
Telephone
(709) 777-5252
Google Maps

Parent child centre in the St. John’s area designed to meet the diverse, complex needs of families. Recognizing parents as the primary influence in their children’s lives, Daybreak fosters opportunities for positive parent-child interactions by encouraging the participation of parents in their children’s education and development. Daybreak supports the development of healthy children in the context of family and the family within community.

Address
74 The Boulevard
St. John’s, NL
A1A 1K2
Telephone
709 726-8373

Provides leadership in provincial policies and programs related to mental health and addictions in Newfoundland and Labrador.

Address
1st Floor, Confederation Building – West Block
St. John’s, NL A1B 3R4
Telephone
(709) 729-3658
Fax
(709) 729-4429
Google Maps

A 24/7 helpline for individuals experiencing domestic violence.

This province-wide, toll free number (1-888-709-7090) will detect the region where the caller is located and immediately connect them with one of ten transitions houses that are part of the Transition House Association of Newfoundland and Labrador.

The caller is then able to immediately speak with a trained professional who will assist them directly, or connect them to the appropriate service or organization in the community, including women’s centres, Violence Prevention NL organizations, government departments, or medical and policing services.

Call or text 1-888-709-7090

 

Telephone
1-888-709-7090

Doorways provides rapid access to mental health and addictions counselling services ‘one session at a time’. While most locations offer a drop-in service, some locations provide same-day, next day, or appointments by phone. Drop-in counselling services are available without an appointment or referral.

If further counselling is required, staff will work with you to provide access to additional services and supports.

Doorways is not an emergency service. In a medical emergency, call 911. In the case of a mental health or addictions crisis call 811, or proceed to the nearest emergency department.

To find Doorways in your area, click on your region below or call 811 and a Healthline nurse will provide you with a contact number.

Eastern Central Western Labrador-Grenfell

A leadership advocacy group dedicated to promoting research and providing public support services and information about matters related to eating disorders, including information on available treatment services for individuals and families who experience disordered eating.

For more information, call 1-855-722-0500 or visit Eating Disorder Foundation of NL (edfnl.ca)

 

Address
Eating Disorder Foundation Of Nl & Lab
13 Pippy Pl, St. John’s, NL A1B 3X2
Telephone
1-855-722-0500 or in St. John’s (709) 722-0500
Fax
(709) 722-0552
Google Maps

A 24/7 service of the Newfoundland and Labrador Housing Corporation for anyone experiencing homelessness.

Call 1-833-724-2444.

 

 

Telephone
1-833-724-2444

The number of barriers to accessing services can sometimes be great, particularly for people with disabilities. With a focus on empowering the people to do their own advocacy, at Empower we help people build their own skills and determine their own approach to solve the problems they face. At Empower, we want to encourage independent living by helping people build their own skills and develop their own approach to the problems they may face.

Address
4 Escasoni Place
St. John’s, NL
A1A 3R6
Telephone
1 (709) 722-4031
Fax
(709) 722-0147
Google Maps

Programs, supports, and resources to enhance the social, mental, educational, and physical development of children, age 0-6, and their families in a safe and inclusive environment. For a complete listing of Family Resource Centres and their associated satellite offices in Newfoundland and Labrador, visit https://www.childcare.gov.nl.ca/public/ccr/centres.

First Light is a registered non-profit organization that serves the urban Indigenous and non-Indigenous community alike by providing programs and services rooted in the revitalization, strengthening and celebration of Indigenous cultures and languages in the spirit of trust, respect, and friendship.

First Light’s Cultural Support team takes an interdisciplinary approach to facilitate Indigenous connections on an individual or group basis. The team can assist individuals with their personal wellness goals through an Indigenous lens. These services are not intended to replace traditional case management or support programs.

Hours: Monday-Friday: 9:00 am – 5:00 pm

*Please note the Cultural Support Team does not provide crisis intervention or after-hours support.

Address
716 Water Street
St. John’s, NL A1E 1C1
Telephone
(709) 726-5902
Google Maps

A 24/7 Help Line that provides immediate, culturally competent, telephone crisis intervention, counselling, and online chat support for all indigenous peoples across Canada.

Call 1-855-242-3310 or visit www.hopeforwellness.ca

 

 

Telephone
1-855-242-3310

Flexible Assertive Community Treatment (FACT) teams provide treatment of illness and symptoms, hands-on assistance with daily living activities and recovery support for individuals, usually over the age of 18 years, with serious mental illness and concurrent disorders. FACT strives to ensure continuity of care and prevent unnecessary admissions to hospital by providing intensive services for individuals within their communities through assertive community outreach. To learn more about FACT in your region, please call:

Eastern Health

St. John’s 709-777-3974
Rural Avalon 709-945-6513
Peninsulas 709-466-5723

Central Health 709-489-4300
Western Health 709-784-6822 Monday – Friday 8:30 a.m. – 4:30 p.m.
Labrador-Grenfell Health 709-897-2116 (HV-GB) / 709-285-8311 (Labrador West) / 709-456-2401 ext. 6246 (St. Anthony & Area)

Flexible Assertive Community Treatment (FACT) teams provide treatment of illness and symptoms, hands-on assistance with daily living activities and recovery support for individuals, usually over the age of 18 years, with serious mental illness and concurrent disorders. FACT strives to ensure continuity of care and prevent unnecessary admissions to hospital by providing intensive services for individuals within their communities through assertive community outreach. To learn more about FACT in your region, please call:

There are 5 FACT teams located in the Eastern region;  Two in St. John’s, One in Rural Avalon, One in Clarenville and one on the Burin Peninsula

St. John’s 709-777-3974
Rural Avalon 709-945-6513
Peninsulas 709-466-5723
Burin Peninsula 709 279-7900

 

This is a specialized geriatric psychiatry nursing position which is primarily responsible for the comprehensive assessment of people over the age of 65 who require mental health services. The intake coordinator also provides a single point of access to programs and services offered by the geriatric psychiatry program.

Telephone
(709) 777-3486

Grace Sparkes House located in Marystown, Newfoundland provides safe, supportive accommodations to women with or without children who are fleeing family violence.

Operating as 10 bed emergency shelter, Grace Sparkes House provides a free, confidential service to women and children for a six-week period. Our staff work from a supportive approach providing women with many options for counselling, safety planning, legal/court support, referrals/advocacy, housing and information about violence against women. Grace Sparkes House is a 24 hour service and we can be reached at any time through our toll free crisis line 1-877-774-4957.

Address
P.O. Box 327
Marystown, NL A0E 2M0

Telephone
(709) 279-3560
Fax
(709) 279-3780

Prenatal nutrition and education support program offered through community-based Family Resource Centres. The objective is to support healthy nutrition during the pregnancy and early post-natal period and to promote healthy pregnancy and newborn outcomes. Healthy Baby Club actively supports healthy lifestyles for people who are pregnant using a peer support model with a team approach. Support is offered to the participants by a resource mother or other healthy baby club staff, as well as other club participants. Staff work closely with the other family resource centre team members, the public health nurse and the regional nutritionist to provide prenatal education and support.

Please contact the Family Resource Centre closest to you by clicking the link below.

An intensive outpatient program for individuals age 15+, across the province diagnosed with anorexia nervosa, bulimia nervosa, or other specified feeding and eating disorder. Referral required.

 

Address
35 Major’s Path, Suite 101
St. John’s
Telephone
(709) 777-2041
Fax
(709) 777-2042
Google Maps

Provides specialized inpatient addictions treatment services for youth between the age of 12 – 18 years.  Following an assessment by a physician, admission is available when a person’s needs cannot be safely met in community. Services include assessment, diagnosis, treatment and connection to treatment and supports after discharge.

Address
15 Lincoln Road
Grand Falls-Windsor
NL A2A 2E1
Telephone
(709) 292-8360
Fax
(709) 489-6810
Google Maps

Provides three-week inpatient treatment for men and women 19+ who are experiencing a substance use and/or gambling problem. Individuals must be referred by an addictions counselor or other community professional.

Address
35 Boones Rd, Corner Brook, NL A2H 7E5
Telephone
(709) 634-4506
Google Maps
Address
Waterford Hospital
306 Waterford Bridge Rd, St. John’s, NL A1E 4J8, Canada
Telephone
(709) 777-3587
Google Maps

Iris Kirby House provides safe, supportive accommodations to women with our without  children who are fleeing family violence in and around the St. John’s area.

Local Crisis Line: 753-1492
Toll Free Crisis Line: 1-877-753-1492

Contact
Executive Director – Michelle Greene
Address
196 Waterford Bridge Rd, St. John’s, NL A1E 1E2
Telephone
709-722-8272
Fax
709-722-0164
Google Maps

Provides opportunities for the rehabilitation of people involved in the criminal justice system through program interventions, public education, crime prevention strategies, and restorative justice principles.

 

Address
342 Pennywell Rd, St. John’s, NL A1E 1V9, Canada
Telephone
(709) 726-5500
Google Maps

A 24/7 telephone and texting support to children and youth, available in French and English. Youth can be anonymous and will receive professional counselling, information and referrals.

Call 1-800-668-6868 or text ‘TALK’ to 686868.

You can also visit KidsHelpPhone.ca for online resources or download the Always There App.

Telephone
1 (800) 668-6868

Fellowship for individuals identified as lesbian, gay, bisexual, transgender, queer and questioning ages 16-25.

Address
203 Merrymeeting Road
Telephone
(709) 579-1009

Fellowship for individuals identified as lesbian, gay, bisexual, transgender, queer and questioning

Address
Memorial University, University Centre, UC6022
Telephone
(709) 864-7619

Facilitated by trained staff, peer groups follow a set structure, offering consistency and positive reinforcement of living within recovery. Delivered from a holistic approach, our wide range of group topics include discussions on issues such as isolation, medication and finances and also include engagement through food, art and music. Our peer groups are available virtually across the province and in-person in the Metro St. John’s Area, Grand-Falls Windsor, and Stephenville.

Ever expanding, peer support is now delivered in a variety of locations within our communities including during public events as well as at hospitals and places of work. If you’d like to connect with a Peer Supporter in your community, please contact us.

Virtual Peer Group Support
Tuesday & Thursday @ 6:00 – 8:00
Group Topic: TBD

St. John’s Metro In-Person Peer Group Support
Wednesday @ 6:00 – 7:30
Group Topic TBD

Address
70 The Blvd, St. John’s, NL A1A 1K2, Canada
Telephone
1-709-753-1138
Fax
(709) 753-1109
Google Maps

Community agency led by individuals who live with mental health and/or addictions issues. One-on-one peer support, group peer support, and public education and training.

Address
70 The Blvd, St. John’s, NL A1A 1K2, Canada
Telephone
1-855-753-2560
Google Maps

Non-emergency, non-crisis telephone support and referral service. Operated by trained peer supporters.

Available daily, 9:00 a.m. – midnight.

1-855-753-2560

 

Telephone
toll free 1-855-753-2560; French 1-833-753-5460

From the comfort and safety of their own apartments, Marguerite’s Place assists women move toward independence. We follow a trauma-informed, holistic approach and provide around-the-clock on-site staff. We provide women with tools and knowledge to develop healthy relationships, skills, and community connections to navigate challenges and crisis.

Telephone
(709) 753-0220

The Mental Health and Addictions Systems Navigator helps individuals navigate and connect with mental health and addiction services in the province. If the navigator is unavailable, individuals can leave a voicemail and they will return the call.

Call 752-3916 or 1-877-999-7589; VRS calls are welcome or email barry.hewitt@easternhealth.ca

Monday to Friday, 8:30 a.m. – 4:30 p.m.

Contact
Mr. Barry Hewitt
Telephone
(709) 752-3916 / 1-877-999-7589

The Court is designed to provide an increased level of support, both medical and community based, to accused persons appearing before it. The Mental Health Court is based on the recognition that certain offenders who suffer from a mental disorder may commit offences as a consequence of their mental disorder or due to lifestyle issues related to their mental disorder such as inadequate or inappropriate housing, lack of employment, lack of support, noncompliance with medications and inappropriate self medication with alcohol or drugs. Health care professionals and corrections personnel provide medical support and community based support to the individuals who are accepted into the Court.

Telephone
(709) 726-8966

Mobile crisis response teams are comprised of mental health and addictions clinicians and police officers who are trained to respond together to mental health and addictions-related calls for service. The purpose of these teams is to deliver crisis intervention services directly to people in the community, thereby helping divert individuals from emergency departments and the criminal justice system.

This service is currently available in:

  • St. John’s Metro
  • Mount Pearl
  • Holyrood
  • Bay Bulls
  • Portugal Cove-St. Philip’s
  • Torbay

This service is available seven days a week from 9 a.m. – 11 p.m.

To access service please call:

The Mental Health Crisis Line at  1-888-737-4668

Telephone
(709) 737-4668

The Parent-Child Mother Goose Program® is a group experience for families with babies and young children. The program focuses on introducing participants to the pleasure and power of using rhymes, songs and stories in their everyday lives. The Parent-Child Mother Goose Program® is a preventative, early intervention program that nurtures the attachment between parent and child.

For more information email: info@mothergoosenl.ca

MUN Sexual And Gender Advocacy. A safer space for everyone LBGTQ+ and ally on and off campus.

Address
UC 6022 Memorial University
St. John’s, NL A1C 5S7
Telephone
(709) 864-7619
Google Maps

Naomi Centre is an emergency shelter that offers safe and supportive temporary housing for women aged 16-30 within a harm reduction model. Our staff provide supportive counselling services and support is also provided to former residents of Naomi Centre.

We accept self-referrals or referrals from others including health care providers, family counselling agencies, government departments, or family and friends of individuals needing emergency housing.

Address
4 Patrick St, St. John’s, NL A1E 2S6, Canada
Telephone
(709) 579-8641
Fax
(709) 579-7096
Google Maps

The Nar-Anon Family Group is for those who know or have known a feeling of desperation due to the addiction problem of someone close to them.  Nar-Anon members share their experiences, strengths, and hope at weekly meetings.

Telephone
709 770-5213

Fellowship of individuals living with drug addiction. For schedule information and access to online groups in Newfoundland and Labrador, please visit http://www.nlareana.ca/

Non-profit organization providing information, resources, referrals and support on eating disorders and food and weight preoccupation to individuals with eating disorders and their families.

Address

Telephone
1-866-633-4220
Google Maps

Community agency offering programs (neurocognitive rehabilitation), supports, and outreach (including advocacy, education, and awareness) throughout the province for persons with neuropsychiatric conditions/brain injury. Aimed at preventing brain injury and supporting persons living with and affected by neuropsychiatric conditions/brain injury.

Telephone
(709) 740-4794

The private practice roster is available for individuals wishing to engage the services of a social worker. Social workers listed here are registered with NLASW and meet the criteria for registration as a private practitioner.

Find a Social Worker

The Newfoundland and Labrador Public Libraries operates 94 libraries around the province.  Our materials on a wide variety of health topics are available on loan for free with a valid library card.  Our materials  may be available in several different formats such as regular print, eBooks and as audio-books.   You can apply for a library card online. Each library also has public computers that you can use to access the Internet.

Newfoundland and Labrador Association of the Deaf (NLAD) is a non-profit organization that provides consultation and information to the public, businesses, media, health care, government, educators and others on the needs and interests of Deaf Newfoundlanders and Labradorians.

NLAD also:

  • Conducts research and collects data regarding: Deaf demographics, employment, and literacy; provides reports on information gathered.
  • Provides Employment Services to Deaf clients to enable them to seek, obtain and keep employment.
  • Promotes and protects the use of American Sign Language through sign language classes.
  • Provides ASL Consultation Conferences to the Deaf community.

Address
33 Pippy Place, Suite 201
St. John’s, NL A1B 3X2
Telephone
(709) 726-6672
Google Maps

Perinatal Program Newfoundland and Labrador (PPNL) is a province wide program that establishes guidelines for perinatal care, provides education to health care providers, advocates prevention and health promotion, supports research and quality assurance initiatives, and provides decision makers and researchers with information form its databases.

Nobody’s Perfect (NP) is a nationally recognized parent support and education program for parents of children from birth to age five. It is a free and voluntary parenting program designed to meet the needs of parents who are new, young, single, socially or geographically isolated or who have low income or limited formal education offered in community Family Resource Centres throughout Newfoundland and Labrador.  As a strengths based program, it works with parents where they are, is based on what parents want to learn about while giving you and your child a safe place to meet others with children of the same age and with whom they share interests & concerns.  Programs are offered in person and virtually.

For more information contact: michellemurray@gov.nl.ca

Offering housing, income support, victim services, legal assistance, family law information and support for women (with or without children) fleeing domestic abuse. Open 24/7.

Carbonear & CBN Area
Local Crisis Line: 596-8709
Toll Free Crisis Line: 1-888-596-8709

Address
P.O. Box 497
St. Clair Avenue
Carbonear, NL A1Y 1B9
Telephone
709-596-8208
Fax
709-596-8003
Google Maps

O’Shaugnessy House provides safe, supportive accommodations to women with our without  children who are fleeing family violence in Carbonear and CBN area.

Crisis support available 24/7

Text support available at  782 821-7463

Telephone
1 888 596 8709

The hubs provide rapid access to Suboxone and Methadone, and are also available to support community-based physicians, nurse practitioners, pharmacists, and counsellors.

Eastern

Central

Western

Labrador-Grenfell

Telephone
811

Provides support for recovery from compulsive eating using the Twelve Steps and Twelve Traditions of OA. Meetings and other tools provide a fellowship of experience, strength and hope where members respect one another’s anonymity. Meetings take place weekly in the St. John s and Mount Pearl areas.

Telephone
(709) 738-1742

This Facebook support group is for parents/primary caregivers of LGBTQ kids and youth – with a particular focus on support for parents with kids who are gay, lesbian, bisexual, pansexual or questioning their sexuality. This group is private and only people in the group can see who is a member or what is posted. If you are interested in joining this group simply click on “Join Group” and you will be asked a few screening questions or email parentsoflgbtqyouthnl@gmail.com for more information.

Fellowship for individuals identified seeking support and information on sexual orientation, gender identity and gender expression.

Find us on Facebook.

Address
89 King’s Road
St John’s, NL
A1C 3P4
Google Maps

Planned Parenthood Newfoundland and Labrador Sexual Health Centre is a non-profit charitable organization that promotes positive sexual health and 2SLGBTQIA+ inclusion through education, community partnership, information and services within an environment that supports and respects individual choice.

​Our sexual health clinics operate on an appointment-only basis. We do not hold walk-in clinics. However, pregnancy tests and peer support sessions are walk-in based.

Address
47 St. Clare Ave,
St. John’s, NL, A1C 2J9
Telephone
(709) 579-1009 1-877 NO MYTHS (666-9847)
Fax
(709) 726-2308
Google Maps

Support for individuals using opioids, family members, and health-care providers, including help for individuals navigating the system and connecting with support and services.

Call 1-844-752-3588 Monday to Friday, 8:30 a.m. – 4:30 p.m.

VRS calls are welcome.

 

Telephone
1-844-752-3588

Support is available to women experiencing domestic violence. If you would like help with safety planning, or just to talk, there are women’s centres in nine regions of the province. You can contact the one nearest you. If you are ready to leave a situation of domestic violence, there are Transition Houses all across the province who provide shelter to women and children fleeing violence. You can contact the provincial Transition House crisis line. If you are in immediate danger, please call 911

Telephone
1-877-753-1492

Mental health emergency unit at the Waterford Hospital that provides assessment of urgent mental health concerns on a walk-in basis.

This service is available 24/7; no referral needed.

 

Address
306 Waterford Bridge Road
St. John’s
Telephone
(709) 777-3021/3022
Google Maps

This is a specialize interdisciplinary program of Eastern Health focused on the recognition, assessment and treatment of individuals experiencing a first episode of psychosis and their families

Address
Waterford Hospital, Eastern Health
306 Waterford Bridge Rd, St. John’s, NL A1E 4J8
Telephone
(709) 784-6822
Google Maps

oerateSa therapeutic riding program to help Newfoundland and Labrador children grow and develop despite physical, cognitive and emotional disabilities – all through horseback riding.

Address
103 Mount Scio Road, St. John’s, NL, Canada
Telephone
(709) 738-1055
Google Maps

The Recovery Centre in St. John’s is open to anyone in the province who is 16+ and needs help while withdrawing from alcohol, drugs and/or gambling.  (You may remember this service as “detox”, but things have changed).  We now have around-the-clock nursing support and can provide medication to help with your withdrawals as needed.  Once you start to feel better, we have a counsellor and meetings to support you as you begin your recovery.

Address
Building 532 Pleasantville,
80 Charter Avenue
St. John’s
Telephone
(709) 752-4980 / 1-877-752-4980
Google Maps

Ruah Counselling Centre, a non-profit community counselling agency, provides individual, couple and family counselling, as well as psycho-educational and supportive groups, to those 16 years of age and older. Our services seek to support interdependence between individuals, relationships, communities and our environments. We provide individual, couple and family counselling in the areas of anxiety, depression, trauma, grief, stress, anger, work-life challenges, life transitions, parenting and interpersonal relationships. Our psychosocial groups are based on the following five pillars: Parenting; Relationship Building; Wellness; Youth; and Spirituality. Our services are client-focused and goal-oriented. We provide professional counselling services in an environment which supports client autonomy and well-being.

Address
35 Barnes Road
St. John’s, NL
Telephone
709 579-0168

Serving women for whom sex work is an occupation and women who are not in the industry by choice in our area. We support anyone with lived experience in the sex industry.

Call or text (709) 771-7171 anytime.

Visit their Facebook page or website at sjwomenscentre.ca/programs/SHOP

Address
170 Cashin Ave. Extension,
St. John’s
Telephone
709-771-1077
Fax
709-722-3184
Google Maps

Assists individuals in reducing the risks related to substance use, and provides support, education and referrals required to enhance personal health

Address
47 Janeway Pl, St. John’s, NL A1A 1R7, Canada
Telephone
(709) 757-7927
Google Maps
Community agency offering education, support programs, public policy and research to improve the quality of life for individuals with schizophrenia and psychosis
Address
18A-18B UB Waterford Hospital, 306 Waterford Bridge Rd, St. John’s, NL A1E 4J8, Canada
Telephone
(709) 777-3335
Google Maps

Are you a senior (50+) or do you support a senior? If you need to connect to a resource or service, or have questions about benefits and programs available to seniors in NL, please call SeniorNL’s Information and Referral Line at 1-800-563-5599. This confidential line operates Monday to Friday from 8:30 a.m. – 4:30 p.m. and is answered by Peer Support Volunteers, seniors themselves, ready to provide assistance.

Email: info@seniorsnl.ca

www.seniorsnl.ca

 

Telephone
1-800-563-5599
Google Maps

A specialized mental health service that offers sexual education, as well as assessment, treatment of sexual difficulties for adult individuals and/or couples.  Call (709) 777-5074.

 

Telephone
(709) 777-5074

A 24/7 provincial phone line that provides support and information to individuals impacted by sexual violence.

Call 1-800-726-2743 or (709) 747-7757

Telephone
1-800-726-2743 or 726-1411
Google Maps

Single Parent Association of Newfoundland and Labrador provides supports, through a Foodbank, Employment Support Program, Back to School and Christmas projects, to single parent families in our province. This approach enables single parents to regain control over their lives for the empowerment of themselves and their children.

For more information please contact: span@spanl.ca

Telephone
(709) 738-3401

A free, confidential service providing information, resources, advice, support and motivational counselling while you are working toward being smoke free. We also have a text message support program where you can receive a text per day for 12 weeks.

Hours of operation: Monday to Thursday 9:00 a.m. – 9:00 p.m., and Friday 9:00 a.m. – 5:00 p.m.

Call 1-800-363-5864 to speak with a quit coach, or visit www.smokershelpline.ca

Address
15 Pippy Place, 3rd Floor
St. John’s
Telephone
(800) 363-5864
Fax
(709) 726-2550
Google Maps

A part of the Community Youth Network – a provincial network aimed to engage youth, primarily 12 – 18, and up until 30 years of age, through provision of appropriate programs and services that support wellness, primary needs, learning, skill development and civic engagement.The SPLASH Centre also creates a hub to help increase community capacity within the region with access to community partners and additional services.

Address
P.O. Box 659
30a Catherdral Street
Harbour Grace, NL
A0A 2M0
Telephone
709-596-2400
Google Maps

Find us on Facebook!

Address
250 Elizabeth Avenue, St. John’s, NL
Google Maps

Provides services to adults who face barriers from fully participating in the community, such as mental health challenges, lack of education, long periods of unemployment and poverty.  Offers residential, community and correctional-based counselling, supportive housing, and employment preparation and skills development.

Address
142 Military Rd, St. John’s, NL A1C 2E6, Canada
Telephone
(709) 738-8390
Google Maps

Telephone and/or online programs for youth, ages 3-17 years old, and their families, experiencing behavioral or mental health problems.

Call 1-866-470-7111 or visit www.strongestfamilies.com

Telephone
1 (866) 470-7111

Offers a financial supplement to individuals for individuals with a psychiatric diaganosis living in supportive relative and non-relative board & lodging arrangements.

Address
Waterford Hospital, Eastern Health
306 Waterford Bridge Rd, St. John’s, NL A1E 4J8
Telephone
(709) 777-3340
Google Maps

Offers a safe and supportive environment for those who have lost someone to suicide to share their experiences.

Address
Sobeys Community Room
360 Torbay Rd, St. John’s, NL A1A 4E1
Telephone
(709) 726-4223
Google Maps

The Safe Works Access Program (SWAP) is a health promotion and education service for people who use drugs. SWAP provides safe drug using equipment throughout the province.

Our services include:

  • providing clean supplies for substance use
  • disposal of used equipment
  • support
  • referrals

Visit https://acnl.net/services/swap/, or call or text (709) 634-7927 for the West Coast and Labrador, or (709) 757-7927 for all other areas of the province.

Hours of Operation: Monday to Friday, 8:30 a.m. – 12:30 p.m. and 1:00 a.m. – 4:00 p.m.

Take Home Naloxone Kits are for individuals who are at risk of an opioid overdose and for their friends/family who might witness an overdose:

  • Call 911 right away if you think that someone is having an overdose
  • Naloxone is a temporary medication that can save a life in the event of a fentanyl or other opioid overdose
  • Naloxone Kits are free and instruction is provided

 Find a Naloxone Kit near you:

  • Call 811 and a Healthline nurse will provide you with a contact number and location. The URL below provides a listing of distribution sites.
Telephone
811

Service centre committed to building community, promoting equality and providing nourishment for those seeking respite from isolation and loneliness. Provides a place where people come when they have nowhere else to go and offers a safe place to sit, eat, shower or talk. Call  709-753-3234 or visit the website to learn more:  The Gathering Place – St. John’s (kindnesswanted.ca)The Gathering Place is a community resource centre that provides meals, clothing and a place to socialize for individuals in need. Services are available  to individuals, aged 25 and older.

Address
172 Military Rd, St. John’s, NL A1C 5P5, Canada
Telephone
(709) 753-3234
Google Maps

The Grace Centre is a provincial inpatient addictions treatment centre for male and female adults aged 18 years and older. It is a voluntary program for individuals who require a more intensive, structured program than can be provided on an outpatient basis.

The program consists of a 28 day treatment service that is holistic in nature and addresses the individual’s physical, social, psychological and spiritual needs through individual, group and family counselling. An extended stay may be available for extenuating circumstances.

The centre is staffed with a multidisciplinary team consisting of a physician, nurse practitioner, nursing, social worker, recreational therapy, occupational therapy, pharmacy, psychology and non-clinical support staff.

Address
50 Lady Lake Rd, Harbour Grace, NL A0A 2M0, Canada
Telephone
(709) 945-4500
Google Maps

Provides a drop-in social centre for adult consumers of mental health services in St. John’s and area.

Address
200 Water St, St. John’s, NL A1C 1A9, Canada
Telephone
(709) 753-2143
Google Maps

The St. John’s Women’s Centre is dedicated to providing FREE women-centered, community-based programs delivered within a safe, non-judgmental, trauma-informed, caring environment. Programs include: individual drop-in counselling, group counselling for people experiencing IPV (Intimate Partner Violence), clothing boutique, tea time, and other holistic and social groups.

They also provide a Managed Alcohol Programa pilot project harm reduction program delivered from a housing-first and trauma-informed approach. This program aims to decrease harms and barriers associated with chronic alcohol use delivered to those for whom other treatment options are not appropriate or available.

For more information, call (709) 753-0220 Monday to Friday, 8:30 a.m. – 4:30 p.m

Or visit www.sjwomenscentre.ca or their Facebook page

Telephone
(709) 753-0220

Supports individuals primarily 16 years and over, and is inclusive of all genders and gender expressions through a series of programming:

  • Education (youth16-29 yrs.) – provides foundational literacy and numeracy & GED preparation & testing,
  • Street Reach (16 & Older) – Drop in & Street Based outreach services grounding in harm reduction.  Also provides one-on-one individualized services through a referral process to assist with a number of challenges including but not limited to housing & homelessness, mental health and substance use, justice, and social inclusion.
  • C.A.S.E.Y. (Coalition Against the Sexual Exploitation of Youth) – Provides youth prevention groups, training & awareness activities.
  • Blue Door Program (14 – 29 years) – provides intensive one-on-one & group supports to individuals seeking support to leave experiences in the sex trade.
  • Directory of Services – has developed and extensive list of community resources.  This directory is updated annually and is available here https://www.thrivecyn.ca/wp-content/uploads/2022/03/2021-Directory_Revised.pdf 
Address
807 Water Street, P.O. Box 26067
St. John’s, NL A1E 0A5
Telephone
(709) 754-0536
Google Maps

ACNL works to support individuals living with and/or affected by HIV/AIDS and/or Hepatitis C.  ACNL advocates for change while networking on a provincial, regional, national, and international level regarding HIV/AIDS and Hepatitis C issues. ACNL operates the Tommy Sexton Shelter and has 6 affordable housing units.

Call (709) 579-8656 or 1-800-563-1575 or visit www.acnl.net

Address
47 Janeway Pl, St. John’s
Telephone
(709) 579-8656 or 1 (800) 563-1575
Google Maps

Trans Lifeline provides trans peer support for our community that’s been divested from police since day one. We’re run by and for trans people.

Telephone
1 (877) 330-6366

A non-profit organization that offers outreach, education, and peer support for the trans community of NL.

Visit their Facebook page

Specialized, group-based counselling services for adults experiencing complex symptoms as a result of traumatic life events. Various therapies are used to assist individuals with managing trauma impacts and symptoms.  Hours of operation: 8:30 a.m. to 4:30 p.m., Monday – Friday, For more information, call (709) 752-4919.

Address
20 Cordage Place, St. John’s, NL A1B 4A4
Telephone
(709) 752-4919
Google Maps

Tuckamore is a live-in treatment Centre for 12 – 18 year olds in the Newfoundland and Labrador who have complex mental health concerns. Tuckamore is located in Paradise and the average length of stay for young people is between 6 – 12 months. The program includes individual, group and family counselling as well as life skills training, recreation, and art and music therapy.  Tuckamore provides a safe home-like environment, a school area, a multipurpose room, a physical fitness area and an apartment for family visiting overnight. You can also ask your physician, nurse, clinician or social worker about other supports for youth in your area (ie. counselling). If Tuckamore is right for you, they can help with a referral.

Address
7 Mallow Dr, Paradise, NL A1L 3A9
Telephone
(709) 752-3914
Google Maps

Community agency providing support to individuals involved in the justice system seeking support to integrate within the community.

For more information call (709) 754-1010 or visit their website www.turningsnl.com

Address
21 Merrymeeting Road
St. John’s
Telephone
(709) 754-1010
Google Maps
U-Turn is a registered non-profit organization committed to assisting individuals and families with substance use disorder. The well-being approach at U-Turn, is based on lived and living experience of addiction and recovery. For information on U-Turn Drop-in hours, Recovery meetings, Naloxone Kits and training, and to schedule a one-on-one Peer Support session, please call one of the contacts below:

Tammy Bourne, Peer Support Lead (709) 597-0256

Jeff Bourne, Executive Director (709) 597-3236

Visit their website www.uturnaddictions.org

 

Address
46 Powell Drive, Carbonear
Telephone
(709) 595-3223
Google Maps

Provides services and supports for all individuals with a Developmental Disability and their families in the St. John’s and surrounding areas

Address
6 Logy Bay Road
PO Box 7114
St. John’s, NL
A1E 3J3
Telephone
(709) 739-6017
Fax
(709) 739-5532
Google Maps

Violence Prevention Avalon East is dedicated to creating a safe environment, where all people in Newfoundland and Labrador have the ability to live a life without fear of physical, sexual, emotional, or any other form of violence. We are also on a mission to ensure the voices of survivors are shown in the work we do, and that they feel heard.

Address
20 Hallett Crescent , Suite #207
St. John’s, NL A1B 4C5



Telephone
(709) 757-0137

Violence Prevention East was formerly known as Eastern Region Committee Against Violence or ERCAV. It is a non-profit, volunteer committee, made up of individuals from both government and community. They meet regularly in the Clarenville-Bonavista area of NL to discuss issues relating to violence.
Violence Prevention East encourages a community approach to violence prevention.

Address
105 Manitoba Drive, Suite 304
Clarenville, NL A5A 1K2
Telephone
(709) 466-4676
Fax
(709) 466-4670

A group of volunteers, researchers, academics, knowledge holders, youth and Elders Wabanaki Two-Spirits and Allies (directly related to W2SA interests).

Vision: Strive to provide equitable and safe environments for Two Spirits and Indigenous LGBTQ+ to live and thrive spiritually, mentally, physically and emotionally within our Wabanaki territory.

Provides a variety of Level 4 – Group Care and support services to children and youth ages 8-18 who are involved with Child, Youth and Family Services or Youth Corrections

Address
145 Lemarchant Rd, St. John’s, NL A1C 2H3, Canada
Telephone
(709) 722-9377
Google Maps

Wellness Together Canada was funded by the Government of Canada in response to the unprecedented rise in mental distress due to the COVID-19 pandemic. People are being challenged like never before due to isolation, physical health concerns, substance use concerns, financial and employment uncertainty, and the emotional dialogue around racial equality. We’re all going through this together, and we believe that mental health is a journey, not a destination. Each day, we can take a step for our own wellbeing. Wellness Together Canada is here to support everybody on that journey.
We all have different needs. Wellness Together Canada allows you to choose from a variety of resources to motivate and support your wellness journey. Contact Wellness Together Canada if you are in need of immediate crisis support.

Telephone
1-866-585-0445

A safe place to stay, at no cost, and necessities provided. Accommodation in a communal living setting for up to six weeks. Supportive counselling by experienced, non-judgmental staff, as well as help with securing housing, finances, legal issues, and referrals to other agencies and supports.

24 hour crisis line: 1 -866-634-4198 to speak with a crisis worker.

 

Address
P.O. Box 152
Corner Brook, NL A2H 6C9

Telephone
(709) 634-4199
Fax
(709) 634-4197

The Wiseman Centre is an emergency shelter and supportive housing to homeless men age 25-64 and women age 30-64.

Address
714 Water Street
St. John’s, NL A1E 1C1

Telephone
(709) 739-8355
Fax
(709) 739-0330

An organization designed to support, educate and inspire those who suffer from Mental Illness.  Through community based programs such as support groups, workshops and youth programs  BDSS is successfully bringing together and strengthening the Mental Health community.

Visit their Facebook page to learn more.

Address
The Lantern, 35 Barnes Road
St. John’s, NL

An extensive network of programs and services that actively reach out and serve local communities throughout the province. Service include emergency and disaster, first aid and CPR, health equipment loans, nutrition and transportation, swimming and water safety, violence, bullying and abuse prevention. Emergency services are available 24/7.

Visit https://www.redcross.ca/about-us/contact-us

The City of St. John’s is the second largest owner and operator of social housing in the province of Newfoundland and Labrador. The City of St John’s Housing Division offers 476 units of affordable housing to individuals and families who live with a fixed or low income. We categorize our housing into Rent Geared to Income(RGI), Lower End of Market(LEM) and Affordable Housing. In order to determine eligibility, for the City’s housing units, people must submit an application. For more information please visit the City of St. John’s website or call the Housing Division

Telephone
709 596-8196

A specialized mental health service that offers sexual education as well as assessment and treatment of sexual difficulties for adults, individuals and/or couples

Telephone
709 777-5074

A non-for-profit organization established in 1983 by persons with disabilities who believed that a provincial organization is necessary to advance inclusion of personals with disabilities.

For more information call (709) 722-7011, visit www.codnl.ca, or email info@codnl.ca

Telephone
(709) 722-7011

Provides free financial counselling focused on a client’s particular needs.  The goal is to provide consumers with a sense of financial well-being through counselling and education.

Telephone
(709) 753-5812 or 1-888-738-3328

A 24/7 text line for health care professionals and essential workers during the COVID-19 pandemic.

Text ‘FRONTLINE’ to 74174

Telephone
Text ‘FRONTLINE’ to 74174

Dialectical Behavior Therapy (DBT) is a comprehensive, evidence-based treatment that works to provide a balance of acceptance and change using validation, problem solving and behaviour change strategies. DBT strives to help people acquire, strengthen and generalize new skills. Comprehensive treatment consists of weekly individual therapy sessions, a 24-week skills group, a consultation team for therapists and the availability of coaching calls to assist with skill development if necessary. For more information or to make a referral please call:

Bonavista
(709) 468-5318
Monday to Friday 8:30 a.m. to 4:30 p.m.

Clarenville
(709) 466-5723
Monday to Friday 8:30 a.m. to 4:30 p.m.

Rural Avalon
(Harbour Grace, Bay Roberts, Old Perlican, Placentia, Whitbourne, St. Mary’s, Holyrood)
(709) 945-6513
Monday to Friday 8:30 a.m. to 4:30 p.m.

St. John’s
Central Intake, Adult
(709) 752-8888
Monday to Friday 8:30 a.m. to 4:30 p.m.

The Eating Disorder Inpatient Program (EDIP) is a four-bed inpatient eating disorder unit at the Health Sciences Centre.  This program provides inpatient services for adults 18 years and older with eating disorders whose restrictive eating and/or compensatory behaviour (purging, over exercising, laxative use) place them at high risk  for medical complications.

Visit the website to learn more.

Address
Psychiatric Unit
Health Sciences Centre
300 Prince Philip Drive
St. John’s, NL
A1B 3V6
Telephone
(709) 777-2041

End Homelessness St. John’s (EHSJ) exists to prevent and end homelessness in St. John’s. Working collaboratively with community and public systems’ stakeholders, EHSJ leads the coordination and integration of system-wide planning to ensure St. John’s can become the next community in Canada to end homelessness.

FASDNL is a pan-provincial organization working to educate, provide supports and resources, and raise awareness about fetal alcohol spectrum disorder (FASD). FASDNL provides FASD training and offers a monthly group for parents and caregivers. Visit www.fasdnl.ca

 

Programs that distribute free groceries or vouchers to eligible individuals and families on low income.  To find a food bank in your area of Newfoundland and Labrador please visit the website listed here.

This is an inpatient unit to serve clients over the age of 65 who require assessment, treatment, and diagnoses for a new onset of a psychiatric illness or new onset of cognitive decline. The unit also provides assessment and treatment for clients of any age who have a diagnosed dementia with challenging psychiatric or behavioral symptoms. Clients can be admitted to this unit via the Waterford Hospital’s emergency room, direct admission via psychiatrist outpatient clinics, or upon referral from psychiatrists, family doctors, or nurse practitioners.

 

Address
Waterford Hospital
306 Waterford Bridge Rd.,
St. John’s, NL
A1E 4J8
Telephone
(709) 777-3517

St. John’s Homestead Inc. is a homelessness/rooflessness non-profit organization based in St. John’s, NL.  The corporation has two programs that operate through a lived expertise and harm reduction lens.  The Homestead Program services St. John’s and Metro, while Homestead Rural is province wide.  Both programs deliver low barrier, self determined, and trauma-informed housing services to individuals 18+ who are experiencing or at risk of homelessness.  Referral for St. John’s Metro are accepted vie the NL Housing Corporation.  Referrals for other areas are accepted from rural community partners

Telephone
709 330-8986
MWONL is a culturally diverse, provincial-based non-profit organization. Their uniqueness is based on its gender specific mandate. The organization delivers programs and to immigrant and newcomer women and their families in the province of Newfoundland and Labrador. They take into consideration their social, economic, and cultural equality, and allow them to fully participate. Their organization focuses on the unique concerns and needs of newcomer, immigrant, and refugee women and their families, and recognizes and responds accordingly. For more information, call (709) 726-0321 or visit https://mwonl.org
Address
Nuport Building
44 Torbay Road
St. John’s
Telephone
(709) 726-0321

A service of Memorial University of Newfoundland and Labrador for its students.  SWCC offers individualized personal counselling and health and wellness supports and is dedicated to helping students remain healthy and make good life choices while pursuing their academic goals.

MUN Grenfell Campus – Corner Brook

Address
5th Floor University Centre, UC-5000
Memorial University of Newfoundland
St. John’s, NL
A1C 5S7
Telephone
(709) 864-8500

NL Housing is a provincial Crown Corporation which operates under the authority of the Housing Corporation Act. It is governed by a Board of Directors appointed by the Lieutenant-Governor in Council. The Board represents different geographic areas and interest groups and reports to the Government of Newfoundland and Labrador through the Minister of Children, Seniors and Social Development and Minister Responsible for the Newfoundland and Labrador. NL Housing’s clientele consists of individuals and families with low-to-moderate incomes who require assistance in accessing or maintaining safe, adequate and affordable housing. The programs delivered serve renters, homeowners, those at risk of, or who are experiencing, homelessness and distinct populations whose housing needs are particularly acute, including persons with disabilities, persons with complex needs, seniors, youth, victims of intimate partner violence and Indigenous persons.
NL Housing offers a diverse range of programs across the housing continuum to meet the needs of clients, including:
• Operation and maintenance of the Corporation’s 5,575 public social housing units throughout the Province to over 12,000 low-income clients.
• Partner-Managed Housing Program that provides financial and technical support to partner-managed and cooperative housing providers offering subsidized housing to over 1,600 low to moderate income households throughout the province.
• Rental Supplement Program that provides rental assistance to low-income households in private accommodations which assists over 2,000 lowincome individuals secure affordable housing.
• Home Repair programs that provide financial assistance to over 1,400 low-income homeowners to complete much needed repairs to their homes, improve accessibility or to make energy efficiency improvements.
• Supportive Living Program that provides grants to non-profit organizations to provide services and supports or build community capacity towards addressing and preventing homelessness. In 2019-20, this program funded 22 partner organizations to deliver 28 projects across Newfoundland and Labrador, supporting over 5,000 individuals.
• Emergency Shelter Program which manages a 24/7 toll free number to support individuals experiencing homelessness. NL Housing engages a range of non-profit and private shelter operators to respond to required emergency shelter placement for individuals experiencing homelessness and connect them to supports to secure permanent housing as quickly as possible. In 2019-20, over 1,000 individuals accessed services of this program.
• Transition Housing Program that provides funding to the Province’s 10 transition houses to provide safe short-term accommodations, services and resources to support women and their children who are vulnerable for, at risk of, or have been subjected to intimate partner violence. In 2019-20, there were almost 850 admissions to this program.
Additional information about eligibility and access to programs and services offered by NL Housing, as well as the current mandate, can be found at the
Newfoundland and Labrador Housing Corporation website

For regional housing enquiries, other than application status, please contact your local regional office:

Avalon Regional Office:  709 724-3000
Corner Brook:  709 639-5201
Gander: 709 256-1300
Goose Bay:  709 896-1920
Grand Falls-Windsor:  709 292-1000
Marystown: 709 279-5375
Stephenville: 709 643-6826

These hubs provide rapid access to Suboxone and Methadone, and are also available to support community-based physicians, nurse practitioners, pharmacists, and counsellors. Within Eastern Health Opioid Treatment Centres are located at:

St John’s

Building 532, 80 Charter Avenue
(709) 752-4478

Bell Island

2 Railroad Street
(709) 752-4478

Offering prevention and promotion services and information to individuals, families, communities, organizations and professional groups.  For a complete list of services visit https://mha.easternhealth.ca/prevention-promotion//prevention-promotion/

Addictions Prevention Consultants

St. John’s Metro
Telephone: (709) 752-4030

Rural Avalon & Peninsulas
Telephone: (709) 786-5230

Addictions Coordinators

St. John’s Metro
Telephone: (709) 752-4226

Peninsulas
Telephone: (709) 466-5727

Mental Health Consultants

St. John’s Metro
Telephone: (709) 752-6846 or (709) 752-4359

In Newfoundland and Labrador, primary health care is typically a person’s first point of contact with the health care system. It includes a range of community-based services essential to maintaining and improving health and well-being throughout an individual’s entire lifespan.

If you have primary health care concerns, please contact your primary care provider (i.e. Family Doctor or Nurse Practitioner).  If you don’t have a primary care provider please register with Patient Connect NL here.  You can also visit Find A Doctor NL  Registration is currently open to residents of the Eastern Health Region only.  It will open to other regions as other Collaborative Team Clinic’s (CTC)  become available in the province. For primary health care needs throughout NL please see the following Primary-Care-Resource.pdf (gov.nl.ca) .

 If you are looking psychiatric services please talk to you primary care provider.  If you are experiencing a psychiatric emergency please visit you local hospital.

Psychiatric emergency services are available in any emergency department.  The emergency department is staffed on a 24-hour basis.  A health professional, such as a Doctor or Nurse, assess all patients who present with mental health and addiction concerns.  The department also has access, when needed, to 24-hour, on-call coverage by a Psychiatrist or psychiatric staff.

Visit the emergency department nearest you.

The Regional Opioid Dependence Treatment Hub has options available for concerns related to opioid use or wanting help to reduce physical, mental and emotional withdrawal symptoms. The ODT program offers Suboxone, Methadone, withdrawal support, counselling support, family support, links to resources, and free Naloxone. For more information you can call directly to 709 752-4478

Telephone
709 752-4478

A  registered charity based in St. John’s that provides services to adults who face mental health challenges, addictions, trauma, poverty, homelessness, criminal justice involvement, low literacy, and long periods of unemployment.

Telephone
709 738-8390
The service to children and youth, 12 -18 years old, aimed at reducing harm associated with substance use, as well as helping youth stay in school.  Youth Outreach Workers act as mentors and positive influencers, helping connect and navigate services, providing information and working with community partners who also service children and youth.

St. John’s
(709) 777-2200

Holyrood, Whitbourne, St. Mary’s Bay, Placentia Bay
(709) 227-6832

Bay Roberts and Harbour Grace
(709) 945-6513

Bonavista
(709) 468-5318

Clarenville
(709) 466-5723

Grand Bank
(709) 832-1640

Marystown
(709) 279-7952

 

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