Service Directory

Planned Parenthood NL’s 2SLGBTQIA+ Warm Line is a peer support service run by and for 2SLGBTQIA+ people in Newfoundland and Labrador. If you need someone to talk to, call us and we will do our best to support you and provide you resources.

The goals of the Warm Line are as follows:
– Create a safer space for 2SLGBTQIA+ people in NL to talk through their problems/concerns.
– Take pressure off of existing crisis or warmlines that 2SLGBTQIA+ people may be using in the absence of specific warm line
– Connect those in the 2SLGBTQIA+ community with more experience and more to give with those seeking help or someone to talk to.
Launched in 2020 amid the Covid-19 pandemic and heightened social isolation, the warm line endeavours to create a sense of connection, community, and hope for its callers.

The Safe Works Access Program (SWAP) is the needle distribution service offered by the AIDS Committee of Newfoundland and Labrador (ACNL). It is a health promotion and education service for people who use drugs.

Our services include:

• providing clean supplies
• disposal of used equipment
• support
• referrals

They offer a MOBILE ONLY service on Tuesday and Thursday evenings from 7:00-10:00pm in the Corner Brook area.  If you live outside of Corner Brook we can make arrangements to send supplies to you at another time. Call 634-SWAP to request a delivery or pick up.

Fellowship of relatives and friends of alcoholics who share their experiences, strength and hope in order to solve their common problems. For schedule of online meetings, please access the website below.

Sandra Hewitt-Parsons is an accredited Art Psychotherapist who is currently taking referrals for in-person and distance sessions. Sandra specializes in trauma, anxiety and other mental health issues affecting youth and adults.

Community agency offering programs, supports, services and outreach throughout the province for persons with Autism Spectrum Disorder (ASD)

Stephenville and surrounding areas

This search facility can be used to help you find a Canadian Certified Counsellor (CCC) for counselling/psychotherapy services. These professionals have obtained our CCC designation and are recognized by CCPA as qualified to provide counselling services in Canada.

Find a Counsellor

Community agency offering systemic advocacy, education, and awareness of mental health and mental illness

Community agency led by people who live with mental illness/mental health issues. CHANNAL offers one on one peer support, group peer support and public education and training.

The Warm Line is a non-emergency, non-crisis telephone support and referral service. People with lived experience receive training to operate the service.

The Community Mental Health Initiative is committed to working with and on behalf of the whole community providing individuals with the opportunity to develop in responsible and beneficial ways to identify mental health needs, promoting the general well being of all persons of all ages through the integration of services in a partnership of collaboration and cooperation.

We Offer

• 24 hour crisis line, answered by a crisis worker 1 (866) 634-4198

• A safe place to stay, at no cost, where necessities are provided

• Transportation to our shelter

• Accommodations in a communal living setting for up to six weeks

• Supportive counselling by experienced, non-judgemental staff

• Help exploring options and making decisions, as well as accessing information about housing, finances, legal issues, etc

• Referrals to other agencies and supports. You will be supported no matter what you decide

Provides leadership in provincial policies and programs related to mental health and addictions in Newfoundland and Labrador.

Doorways provides rapid access to mental health and addictions counselling services ‘one session at a time’. While most locations offer a walk-in service, some locations provide same-day, next day, or appointments by phone. Walk-in counselling services are available without an appointment or referral.

If further counselling is required, staff will work with you to provide access to additional services and supports.

Doorways is not an emergency service. In an emergency, call 911 or the Mental Health Crisis Line at 1-888-737-4668, or proceed to the nearest emergency department.

To find Doorways in your area, click on your region below or call 811 and a Healthline nurse will provide you with a contact number.

Eastern Central Western Labrador-Grenfell

The number of barriers to accessing services can sometimes be great, particularly for people with disabilities. With a focus on empowering the people to do their own advocacy, at Empower we help people build their own skills and determine their own approach to solve the problems they face. At Empower, we want to encourage independent living by helping people build their own skills and develop their own approach to the problems they may face.

The Gambling Help Line is a free, confidential service available province-wide, 24 hours a day. If you or a family member has a gambling concern, please call us for information and support.

HealthLine is a free, confidential, 24 hour telephone line, staffed by experienced registered nurses in our province who can offer health advice, information and connect you to resources and local services. We are always there for you at 811.

Provides specialized inpatient addictions treatment services for youth

Established in November 2001, Interpreting Services of Newfoundland and Labrador Inc. (ISNL Inc) is the province wide provider of visual language interpretation services for persons who are Deaf and/or hard of hearing. We have a board of directors made up of our Executive Director and 2 other members who are freelance interpreters in the community. Input from the Deaf community was established through an advisory committee chosen by the Newfoundland and Labrador Association of the Deaf (NLAD).

Provides opportunities for the rehabilitation of people involved in the criminal justice system through program interventions, public education, crime prevention strategies, and restorative justice principles.

Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction

Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction

Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction

Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction

Private and confidential mental health counselling services are now available at NO COST for NunatuKavut members (ages 8+) during the COVID-19 pandemic. This is being done in partnership with Priority Health Counselling.

Visit www.priorityhealthcounselling.com to book directly or contact counselling psychotherapist at 709.699.3692 or priorityhealthcounselling@gmail.com to arrange your appointment today.

If you need immediate mental wellness support, call the national Hope for Wellness Help Line at 1-855-242-3310.

Fellowship of individuals for whom drugs had become a major issues. For schedule and access to online groups in Newfoundland and Labrador, please visit http://www.nlareana.ca/

Community agency offering programs (neurocognitive rehabilitation), supports, and outreach (including advocacy, education, and awareness) throughout the province for persons with neuropsychiatric conditions/brain injury. Aimed at preventing brain injury and supporting persons living with and affected by neuropsychiatric conditions/brain injury.

The Newfoundland and Labrador Public Libraries operates 94 libraries around the province.  Our materials on a wide variety of health topics are available on loan for free with a valid library card.  Our materials  may be available in several different formats such as regular print, eBooks and as audio-books.   You can apply for a library card online. Each library also has public computers that you can use to access the Internet.

Newfoundland and Labrador Association of the Deaf (NLAD) is a non-profit organization that provides consultation and information to the public, businesses, media, health care, government, educators and others on the needs and interests of Deaf Newfoundlanders and Labradorians.

NLAD also:

• Conducts research and collects data regarding: Deaf demographics, employment, and literacy; provides reports on information gathered.
• Provides Employment Services to Deaf clients to enable them to seek, obtain and keep employment.
• Promotes and protects the use of American Sign Language through sign language classes.
• Provides ASL Consultation Conferences to the Deaf community.

Help is available for you and your family if you are a youth or adult and have concerns related to opioid use or want help to reduce the physical, mental and emotional withdrawal symptoms.  Please don’t hesitate to talk to your doctor or a mental health and addictions counsellor about the best options for you.

To find a physician or counsellor

Call 811 and a Healthline nurse will provide you with a contact number.

Offering peer support and referrals

Planned Parenthood Newfoundland and Labrador Sexual Health Centre is a non-profit charitable organization that promotes positive sexual health and 2SLGBTQIA+ inclusion through education, community partnership, information and services within an environment that supports and respects individual choice.

​Our sexual health clinics operate on an appointment-only basis. We do not hold walk-in clinics. However, pregnancy tests and peer support sessions are walk-in based.

Support is available to women experiencing domestic violence. If you would like help with safety planning, or just to talk, there are women’s centres in nine regions of the province. You can contact the one nearest you. If you are ready to leave a situation of domestic violence, there are Transition Houses all across the province who provide shelter to women and children fleeing violence. You can contact the provincial Transition House crisis line. If you are in immediate danger, please call 911

The Recovery Centre in St. John’s is open to anyone in the province who is 16+ and needs help while withdrawing from alcohol, drugs and/or gambling.  (You may remember this service as “detox”, but things have changed).  We now have around-the-clock nursing support and can provide medication to help with your withdrawals as needed.  Once you start to feel better, we have a counsellor and meetings to support you as you begin your recovery.

Provides support and consultation regarding resources, programs, and initiatives on substance use prevention, gambling prevention, mental health promotion, and mental illness prevention

Art therapy is for people who can’t find the words to describe traumatic feelings, thoughts or past experiences.

Safe Harbour Art Therapy is currently offering online therapy province wide.

Safe Harbour also operates an online Community Art Studio, Monday afternoons from 1:30 to 4:00 pm. Anyone can join with a Zoom link free of charge.

For more information, visit the website.

The Smokers’ Helpline is a free, confidential service providing information, resources, advice, support and motivational counselling while you are working toward being smoke free. We also have a text message support program where you can receive a text per day for 12 weeks.

The Grace Centre is a provincial inpatient addictions treatment centre for male and female adults aged 18 years and older. It is a voluntary program for individuals who require a more intensive, structured program than can be provided on an outpatient basis.

The program consists of a 28 day treatment service that is holistic in nature and addresses the individual’s physical, social, psychological and spiritual needs through individual, group and family counselling. An extended stay may be available for extenuating circumstances.

The centre is staffed with a multidisciplinary team consisting of a physician, nurse practitioner, nursing, social worker, recreational therapy, occupational therapy, pharmacy, psychology and non-clinical support staff.

Tuckamore is a live-in treatment Centre for 12 – 18 year olds in the Newfoundland and Labrador who have complex mental health concerns. Tuckamore is located in Paradise and the average length of stay for young people is between 6 – 12 months. The program includes individual, group and family counselling as well as life skills training, recreation, and art and music therapy.  Tuckamore provides a safe home-like environment, a school area, a multipurpose room, a physical fitness area and an apartment for family visiting overnight. You can also ask your physician, nurse, clinician or social worker about other supports for youth in your area (ie. counselling). If Tuckamore is right for you, they can help with a referral.

Provides peer support, education, information and hope for individuals recovery from addiction.

Violence Prevention Southwest,  formed in 2006, consists of representatives from the three local coordinating committees:

• Peaceful Communities (Port aux Basques, the Codroy Valley and southwestern Newfoundland coastal communities)
• The HELP Committee (Burgeo)
• The Bay St. George Coalition to End Violence (Bay St. George South, Stephenville and the Port au Port Peninsula)

Each of these three committees works to engage the support of all stakeholders in our communities to address issues of violence. We work together with schools, businesses, churches, law enforcement, health professionals, government agencies and other community organizations to spread the word that violence prevention is everyone’s responsibility.

A group of volunteers, researchers, academics, knowledge holders, youth and Elders Wabanaki Two-Spirits and Allies (directly related to W2SA interests).

Vision: Strive to provide equitable and safe environments for Two Spirits and Indigenous LGBTQ+ to live and thrive spiritually, mentally, physically and emotionally within our Wabanaki territory.