Service Directory

211 is an information and referral service that connects Newfoundlanders and Labradoreans to critical human, social, community, and government supports. The service is available in 170 different languages, 24/7, 365 days a year and is 100% free and confidential service to all users.

Provides supportive programs and services aimed at preventing HIV/HCV and supporting persons living with and affected by HIV/HCV

In response to COVID-19 and suspension of face-to-face meetings, we have adopted an appointment plan to keep our First Link clients connected to offer support. If you could promote this information to those in your organization it would be much appreciated.

The APNL was established to support the profession of psychology and its role in promoting psychological health and human welfare.

APNL supports the discipline of psychology in its broadest form. Most APNL members are registered psychologists, working in post-secondary, healthcare, education or in private practice. Some members may be graduate students of psychology and other members may be teaching psychology at the college or university level and/or engaged in psychological research.

Community agency offering programs, supports, services and outreach throughout the province for persons with Autism Spectrum Disorder (ASD)

Bay St.George Pride, NL is a non-profit organization, based out of Stephenville, Newfoundland. Through educational programming and events, we celebrate and promote visibility and acceptance of the LGBTQ* community.

Community agency offering systemic advocacy, education, support and awareness of mental health and mental illness

Community agency led by people who live with mental illness/mental health issues. CHANNAL offers one on one peer support, group peer support and public education and training.

Consumers’ Health Awareness Network Newfoundland And Labrador (CHANNAL) is the only consumer-led mental health organization in the province. We are a provincial non-profit organization that exists to build and strengthen a self-help network among individuals who live with mental health issues. CHANNAL’s aim is to combat isolation for those living with mental illness, to provide a forum for mental health consumers’ concerns, to educate the public on issues relevant to mental health consumers and to offer advocacy, social and emotional support to mental health consumers.

Provides mental health promotion, education and prevention services, consultation, coordination, assessment and counseling services to children, youth (under age 19 years) and their families who have mental health issues and/or mental illness

The Corner Brook Status of Women Council offers a broad variety of programs and services for the community.

Drop-in services include short-term non-therapeutic counselling, internet and basic business services, and a variety of free personal care and sexual health products.

Willow House Crisis Line 1 866 634-4198

Children, youth and young adults can text ‘TALK’ to 686868 to a trained volunteer Crisis Responder who will help with any issues – big or small. The service is free, confidential, and available 24/7.

Call or text.

The Eating Disorder Foundation of Newfoundland and Labrador (EDFNL) is a leadership advocacy group dedicated to promoting research and providing public support services and information about matters related to eating disorders, including information on available treatment services for individuals and families who experience disordered eating.

Flexible Assertive Community Treatment (FACT) teams provide treatment of illness and symptoms, hands-on assistance with daily living activities and recovery support for individuals, usually over the age of 18 years, with serious mental illness and concurrent disorders. FACT strives to ensure continuity of care and prevent unnecessary admissions to hospital by providing intensive services for individuals within their communities through assertive community outreach. To learn more about FACT in your region, please call:

Eastern Health

St. John’s 709-777-3974
Rural Avalon 709-945-6513
Peninsulas 709-466-5723

Central Health 709-489-4300
Western Health 709-784-6822
Labrador-Grenfell Health 709-897-2343 / 709-454-0326

An advocate for change by providing a safe environment for women and children.

• Increase community awareness of women’s issues.
  Provide outreach.
• Develop and implement education programs.
  Offer a Resource Centre.
• Network with provincial and national associations.
• Crisis intervention and services to women and their families who are in crisis.
• Provide referrals to housing, employment, income support, counselling services.

The Hope Program is for you and your family if you are 15+ and have been diagnosed with anorexia nervosa, bulimia nervosa or other specified feeding and eating disorder. We are available to anyone in the province by phone and we are also at the Renata Elizabeth Withers Centre for Hope on Major’s Path in St. John’s so that you can begin your journey to wellness in a trusting, supportive environment. Talk to a physician or health care provider.  If the Hope Program is the best option for you, they can make a referral.

Provides three-week inpatient treatment for men and women 19+ who are experiencing a substance use and/or gambling problem. Individuals must be referred by an addictions counselor or other community professional.

Provides opportunities for the rehabilitation of people involved in the criminal justice system through program interventions, public education, crime prevention strategies, and restorative justice principles

Corner Brook         278 Curling Street        (709) 785-7656

Stephenville           92 West Street               (709) 643-5894

Kids Help Phone offers free telephone and texting support to children and youth, 24/7 in French and English. Youth can be anonymous and will receive professional counselling, information and referrals. Call 1-800-668-6868, visit KidsHelpPhone.ca for online resources or download the Always There App.

Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction

Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction

Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction

Mental Health and Addictions Systems Navigator

Are you having difficulty navigating the system or connecting with a service? Our Navigator is a central point of contact for individuals, family members and stakeholders throughout the province to:

• Problem solve so that you can figure out next steps
• Consider options and find the right mental health or addiction service
• Get help in making connections

Call 752-3916 or 1-877-999-7589; VRS calls are welcome

Call now if you feel like you are unable to cope, are thinking about suicide or if you are unsure where to turn for help. The Mental Health Crisis Line is a free, confidential service for individuals, family and friends.  The crisis line is province-wide, 24 hours a day.

Mobile crisis response teams are comprised of mental health and addictions clinicians and police officers who are trained to respond together to mental health and addictions-related calls for service. The purpose of these teams is to deliver crisis intervention services directly to people in the community, thereby helping divert individuals from emergency departments and the criminal justice system.

This service is currently available in:

• Bay of Islands area
• North Shore: all communities to Cox’s Cove
• South Shore: all communities to Lark Harbour
• East to and including Deer Lake
• West to and including Gallants

This service is available seven days a week from 10 a.m. – 10 p.m.

To access service please call:

• 911
• Corner Brook RCMP Detachment (709) 637-4100

Non-profit organization providing information, resources, referrals and support on eating disorders and food and weight preoccupation to individuals with eating disorders and their families.

The private practice roster is available for individuals wishing to engage the services of a social worker. Social workers listed here are registered with NLASW and meet the criteria for registration as a private practitioner.

Find a Social Worker

Call province-wide for 24/7 support and information if you have been impacted by sexual violence.

Port Saunders and surrounding areas

This Facebook support group is for parents/primary caregivers of LGBTQ kids and youth – with a particular focus on support for parents with kids who are gay, lesbian, bisexual, pansexual or questioning their sexuality. This group is private and only people in the group can see who is a member or what is posted. If you are interested in joining this group simply click on “Join Group” and you will be asked a few screening questions or email parentsoflgbtqyouthnl@gmail.com for more information.

Fellowship for individuals identified seeking support and information on sexual orientation, gender identity and gender expression.

A provincial phone line is now available for those receiving Opioid Dependence Treatment, for those seeking support for their opiate use, for their families and for health-care providers.

The Provincial Opioid Dependence Treatment line will help individuals navigate the system and connect with opioid addiction support and services.

The line will operate from Monday to Friday, 8:30 a.m. to 4:30 p.m. and can be reached by calling toll-free at 1-844-752-3588.

Provides psychiatric assessment 24 hours a day, 7 days a week and inpatient psychiatric care and psychiatrists on call in other regions.

Provides support and consultation regarding resources, programs, and initiatives on substance use prevention, gambling prevention, mental health promotion, and mental illness prevention

The Safe Harbour Outreach Project (SHOP) is the only sex worker advocacy program in Newfoundland & Labrador, operated by the St. John’s Status of Women Council/Women’s Centre. Our mandate at SHOP is to advocate for the human rights of all women who have engaged in sex work across our city and province, both on an individual and collective level. We have connected with over 250 women and in practice our work involves a great deal of individual support, outreach, and advocacy. This unique program was developed in partnership with women who engage in sex work, and everything we do is informed by the real experts – sex workers themselves.

For more information and to support sex workers’ human rights follow SHOP on Facebook or Twitter, visit our website at sjwomenscentre.ca/programs/SHOP or contact our two SHOP staff.

For seniors and individuals who support seniors, SeniorsNL is a great resource that is available throughout the province to be connected to programs and services. Individuals can call 1-800-563-5599 for information or just to talk. SeniorsNL can also be contact via email at info@seniorsnl.ca or online at http://seniorsnl.ca/.

CHANGE IN HOW WE SERVE YOU DUE TO COVID-19:
OUR OFFICE IS NOW CLOSED TO THE PUBLIC AND STAFF AND VOLUNTEERS ARE WORKING REMOTELY. WE CONTINUE TO RETURN CALLS AND INQUIRIES DURING THIS TIME.

Take Home Naloxone Kits are for individuals who are at risk of an opioid overdose and for their friends/family who might witness an overdose:

• Call 911 right away if you think that someone is having an overdose
• Naloxone is a temporary medication that can save a life in the event of a fentanyl or other opioid overdose
• Naloxone Kits are free and instruction is provided

 Find a Naloxone Kit near you:

• Call 811 and a Healthline nurse will provide you with a contact number and location. The URL below provides a listing of distribution sites.

Trans Lifeline provides trans peer support for our community that’s been divested from police since day one. We’re run by and for trans people.

Tuckamore is a live-in treatment Centre for 12 – 18 year olds in the Newfoundland and Labrador who have complex mental health concerns. Tuckamore is located in Paradise and the average length of stay for young people is between 6 – 12 months. The program includes individual, group and family counselling as well as life skills training, recreation, and art and music therapy.  Tuckamore provides a safe home-like environment, a school area, a multipurpose room, a physical fitness area and an apartment for family visiting overnight. You can also ask your physician, nurse, clinician or social worker about other supports for youth in your area (ie. counselling). If Tuckamore is right for you, they can help with a referral.

Provides peer support, education, information and hope for individuals recovery from addiction.

Violence Prevention Southwest,  formed in 2006, consists of representatives from the three local coordinating committees:

• Peaceful Communities (Port aux Basques, the Codroy Valley and southwestern Newfoundland coastal communities)
• The HELP Committee (Burgeo)
• The Bay St. George Coalition to End Violence (Bay St. George South, Stephenville and the Port au Port Peninsula)

Each of these three committees works to engage the support of all stakeholders in our communities to address issues of violence. We work together with schools, businesses, churches, law enforcement, health professionals, government agencies and other community organizations to spread the word that violence prevention is everyone’s responsibility.

A group of volunteers, researchers, academics, knowledge holders, youth and Elders Wabanaki Two-Spirits and Allies (directly related to W2SA interests).

Vision: Strive to provide equitable and safe environments for Two Spirits and Indigenous LGBTQ+ to live and thrive spiritually, mentally, physically and emotionally within our Wabanaki territory.