211 is an information and referral service that connects Newfoundlanders and Labradoreans to critical human, social, community, and government supports. The service is available in 170 different languages, 24/7, 365 days a year and is 100% free and confidential service to all users.
Planned Parenthood NL’s 2SLGBTQIA+ Warm Line is a peer support service run by and for 2SLGBTQIA+ people in Newfoundland and Labrador. If you need someone to talk to, call us and we will do our best to support you and provide you resources.
The goals of the Warm Line are as follows:
– Create a safer space for 2SLGBTQIA+ people in NL to talk through their problems/concerns.
– Take pressure off of existing crisis or warmlines that 2SLGBTQIA+ people may be using in the absence of specific warm line
– Connect those in the 2SLGBTQIA+ community with more experience and more to give with those seeking help or someone to talk to.
Launched in 2020 amid the Covid-19 pandemic and heightened social isolation, the warm line endeavours to create a sense of connection, community, and hope for its callers.
Provides supportive programs and services aimed at preventing HIV/HCV and supporting persons living with and affected by HIV/HCV
Fellowship of relatives and friends of alcoholics who share their experiences, strength and hope in order to solve their common problems. For schedule of online meetings, please access the website below.
In response to COVID-19 and suspension of face-to-face meetings, we have adopted an appointment plan to keep our First Link clients connected to offer support. If you could promote this information to those in your organization it would be much appreciated.
Sandra Hewitt-Parsons is an accredited Art Psychotherapist who is currently taking referrals for in-person and distance sessions. Sandra specializes in trauma, anxiety and other mental health issues affecting youth and adults.
The APNL was established to support the profession of psychology and its role in promoting psychological health and human welfare.
APNL supports the discipline of psychology in its broadest form. Most APNL members are registered psychologists, working in post-secondary, healthcare, education or in private practice. Some members may be graduate students of psychology and other members may be teaching psychology at the college or university level and/or engaged in psychological research.
Community agency offering programs, supports, services and outreach throughout the province for persons with Autism Spectrum Disorder (ASD)
Community agency offering programs, supports, services and outreach throughout the province for persons with Autism Spectrum Disorder (ASD).
This search facility can be used to help you find a Canadian Certified Counsellor (CCC) for counselling/psychotherapy services. These professionals have obtained our CCC designation and are recognized by CCPA as qualified to provide counselling services in Canada.
Community agency offering systemic advocacy, education, and awareness of mental health and mental illness
Community agency offering systemic advocacy, education, support and awareness of mental health and mental illness
Servicing Gander & Area
Local Crisis Line: 256-7707
Toll Free Crisis Line: 1-877-800-2272
Triage line for community-based services, available 8:30 am to 4:30 pm, Monday to Friday.
Mental Health and Addictions triage is a process to provide quick assessment and timely access to an appropriate mental health and addictions health professional. Central Health’s health professionals have backgrounds in social work, occupational therapy, nursing and psychology. Using this toll free triage line, persons needing mental health and addictions services can call to refer themselves. Health care providers or other referral sources may continue to refer clients through mail, fax or phone.
Community agency led by people who live with mental illness/mental health issues. CHANNAL offers one on one peer support, group peer support and public education and training.
Consumers’ Health Awareness Network Newfoundland And Labrador (CHANNAL) is the only consumer-led mental health organization in the province. We are a provincial non-profit organization that exists to build and strengthen a self-help network among individuals who live with mental health issues. CHANNAL’s aim is to combat isolation for those living with mental illness, to provide a forum for mental health consumers’ concerns, to educate the public on issues relevant to mental health consumers and to offer advocacy, social and emotional support to mental health consumers.
The Warm Line is a non-emergency, non-crisis telephone support and referral service. People with lived experience receive training to operate the service.
Conne River Health and Social Services is responsible for the design and delivery of a full range of community-based programs that enhance the awareness and provide for the continuing care of the members of the Miawpukek First Nation. This is accomplished through a range of health and social programming including:
- Health promotion
- Health protection
- Continuing care
- Social work
- Child care
- Mental health
Children, youth and young adults can text ‘TALK’ to 686868 to a trained volunteer Crisis Responder who will help with any issues – big or small. The service is free, confidential, and available 24/7.
Provides leadership in provincial policies and programs related to mental health and addictions in Newfoundland and Labrador.
Call or text.
Doorways provides rapid access to mental health and addictions counselling services ‘one session at a time’. While most locations offer a walk-in service, some locations provide same-day, next day, or appointments by phone. Walk-in counselling services are available without an appointment or referral.
If further counselling is required, staff will work with you to provide access to additional services and supports.
Doorways is not an emergency service. In an emergency, call 911 or the Mental Health Crisis Line at 1-888-737-4668, or proceed to the nearest emergency department.
To find Doorways in your area, click on your region below or call 811 and a Healthline nurse will provide you with a contact number.
Provides a specialized interdisciplinary program focused on the recognition, assessment and treatment of individuals experiencing a first episode of psychosis and their families
The Eating Disorder Foundation of Newfoundland and Labrador (EDFNL) is a leadership advocacy group dedicated to promoting research and providing public support services and information about matters related to eating disorders, including information on available treatment services for individuals and families who experience disordered eating.
The number of barriers to accessing services can sometimes be great, particularly for people with disabilities. With a focus on empowering the people to do their own advocacy, at Empower we help people build their own skills and determine their own approach to solve the problems they face. At Empower, we want to encourage independent living by helping people build their own skills and develop their own approach to the problems they may face.
Flexible Assertive Community Treatment (FACT) teams provide treatment of illness and symptoms, hands-on assistance with daily living activities and recovery support for individuals, usually over the age of 18 years, with serious mental illness and concurrent disorders. FACT strives to ensure continuity of care and prevent unnecessary admissions to hospital by providing intensive services for individuals within their communities through assertive community outreach. To learn more about FACT in your region, please call:
St. John’s 709-777-3974
Rural Avalon 709-945-6513
Central Health 709-489-4300
Western Health 709-784-6822
Labrador-Grenfell Health 709-897-2343 / 709-454-0326
The Gambling Help Line is a free, confidential service available province-wide, 24 hours a day. If you or a family member has a gambling concern, please call us for information and support.
Gander and surrounding areas
Grand Falls-Windsor Pride is a voluntary, not-for-profit organization that aims to provide an opportunity for the LGBTQ+ community and their allies to celebrate and advocate for the culture, heritage, diversity and rights of LGBTQ+ people.
Facebook, Twitter and Instagram: @gfwpride
HealthLine is a free, confidential, 24 hour telephone line, staffed by experienced registered nurses in our province who can offer health advice, information and connect you to resources and local services. We are always there for you at 811.
The Hope Program is for you and your family if you are 15+ and have been diagnosed with anorexia nervosa, bulimia nervosa or other specified feeding and eating disorder. We are available to anyone in the province by phone and we are also at the Renata Elizabeth Withers Centre for Hope on Major’s Path in St. John’s so that you can begin your journey to wellness in a trusting, supportive environment. Talk to a physician or health care provider. If the Hope Program is the best option for you, they can make a referral.
Provides specialized inpatient addictions treatment services for youth
Provides three-week inpatient treatment for men and women 19+ who are experiencing a substance use and/or gambling problem. Individuals must be referred by an addictions counselor or other community professional.
Established in November 2001, Interpreting Services of Newfoundland and Labrador Inc. (ISNL Inc) is the province wide provider of visual language interpretation services for persons who are Deaf and/or hard of hearing. We have a board of directors made up of our Executive Director and 2 other members who are freelance interpreters in the community. Input from the Deaf community was established through an advisory committee chosen by the Newfoundland and Labrador Association of the Deaf (NLAD).
Provides opportunities for the rehabilitation of people involved in the criminal justice system through program interventions, public education, crime prevention strategies, and restorative justice principles.
Kids Help Phone offers free telephone and texting support to children and youth, 24/7 in French and English. Youth can be anonymous and will receive professional counselling, information and referrals. Call 1-800-668-6868, visit KidsHelpPhone.ca for online resources or download the Always There App.
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction
Mental Health and Addictions Systems Navigator
Are you having difficulty navigating the system or connecting with a service? Our Navigator is a central point of contact for individuals, family members and stakeholders throughout the province to:
- Problem solve so that you can figure out next steps
- Consider options and find the right mental health or addiction service
- Get help in making connections
Call 752-3916 or 1-877-999-7589; VRS calls are welcome
Private and confidential mental health counselling services are now available at NO COST for NunatuKavut members (ages 8+) during the COVID-19 pandemic. This is being done in partnership with Priority Health Counselling.
Visit www.priorityhealthcounselling.com to book directly or contact counselling psychotherapist at 709.699.3692 or email@example.com to arrange your appointment today.
If you need immediate mental wellness support, call the national Hope for Wellness Help Line at 1-855-242-3310.
Call now if you feel like you are unable to cope, are thinking about suicide or if you are unsure where to turn for help. The Mental Health Crisis Line is a free, confidential service for individuals, family and friends. The crisis line is province-wide, 24 hours a day.
The services performed by a certified music therapist (MTA) include the application of music therapy interventions within the context of a therapeutic relationship. This relationship is developed through music-based, verbal, and/or non-verbal communication. Certified MTAs use music to address human needs within cognitive, communicative, emotional, musical, physical, social, and spiritual domains. They conduct client assessments, develop treatment plans, implement therapy processes, and evaluate progress.
- Music Therapy is available to youth & adults connected to Mental Health and Addiction Services in Central Health by contacting (709)-489-6406
- Music therapy is also provided through the CHANNAL Drumming Group which occurs monthly in Grand Falls-Windsor. Contact (709)489-0035 or firstname.lastname@example.org for more information.
Fellowship of individuals for whom drugs had become a major issues. For schedule and access to online groups in Newfoundland and Labrador, please visit http://www.nlareana.ca/
Non-profit organization providing information, resources, referrals and support on eating disorders and food and weight preoccupation to individuals with eating disorders and their families.
Community agency offering programs (neurocognitive rehabilitation), supports, and outreach (including advocacy, education, and awareness) throughout the province for persons with neuropsychiatric conditions/brain injury. Aimed at preventing brain injury and supporting persons living with and affected by neuropsychiatric conditions/brain injury.
The private practice roster is available for individuals wishing to engage the services of a social worker. Social workers listed here are registered with NLASW and meet the criteria for registration as a private practitioner.
The Newfoundland and Labrador Public Libraries operates 94 libraries around the province. Our materials on a wide variety of health topics are available on loan for free with a valid library card. Our materials may be available in several different formats such as regular print, eBooks and as audio-books. You can apply for a library card online. Each library also has public computers that you can use to access the Internet.
Call province-wide for 24/7 support and information if you have been impacted by sexual violence.
Newfoundland and Labrador Association of the Deaf (NLAD) is a non-profit organization that provides consultation and information to the public, businesses, media, health care, government, educators and others on the needs and interests of Deaf Newfoundlanders and Labradorians.
- Conducts research and collects data regarding: Deaf demographics, employment, and literacy; provides reports on information gathered.
- Provides Employment Services to Deaf clients to enable them to seek, obtain and keep employment.
- Promotes and protects the use of American Sign Language through sign language classes.
- Provides ASL Consultation Conferences to the Deaf community.
Help is available for you and your family if you are a youth or adult and have concerns related to opioid use or want help to reduce the physical, mental and emotional withdrawal symptoms. Please don’t hesitate to talk to your doctor or a mental health and addictions counsellor about the best options for you.
To find a physician or counsellor
Call 811 and a Healthline nurse will provide you with a contact number.
This Facebook support group is for parents/primary caregivers of LGBTQ kids and youth – with a particular focus on support for parents with kids who are gay, lesbian, bisexual, pansexual or questioning their sexuality. This group is private and only people in the group can see who is a member or what is posted. If you are interested in joining this group simply click on “Join Group” and you will be asked a few screening questions or email email@example.com for more information.
A welcoming and affirming peer support group for parents/primary caregivers of trans,
two-spirit and gender diverse children, youth and adults. In-person meetings and
online support are both available.
Pflag Grand Falls-Windsor is a local LGBTQ+ support, resource and education network that
strives to help people of all ages deal with issues of sexual orientation, gender identity and gender expression. We support, educate and provide
resources to anyone with questions or concerns. It is a chapter of Pflag Canada (www.pflagcanada.ca).
You can find support by emailing, calling, messaging our Facebook page
or by coming to an in-person meeting.
FB page: @pflaggfw
Fellowship for individuals identified seeking support and information on sexual orientation, gender identity and gender expression.
Planned Parenthood Newfoundland and Labrador Sexual Health Centre is a non-profit charitable organization that promotes positive sexual health and 2SLGBTQIA+ inclusion through education, community partnership, information and services within an environment that supports and respects individual choice.
Our sexual health clinics operate on an appointment-only basis. We do not hold walk-in clinics. However, pregnancy tests and peer support sessions are walk-in based.
A provincial phone line is now available for those receiving Opioid Dependence Treatment, for those seeking support for their opiate use, for their families and for health-care providers.
The Provincial Opioid Dependence Treatment line will help individuals navigate the system and connect with opioid addiction support and services.
The line will operate from Monday to Friday, 8:30 a.m. to 4:30 p.m. and can be reached by calling toll-free at 1-844-752-3588.
Support is available to women experiencing domestic violence. If you would like help with safety planning, or just to talk, there are women’s centres in nine regions of the province. You can contact the one nearest you. If you are ready to leave a situation of domestic violence, there are Transition Houses all across the province who provide shelter to women and children fleeing violence. You can contact the provincial Transition House crisis line. If you are in immediate danger, please call 911
Provides psychiatric assessment 24 hours a day, 7 days a week and inpatient psychiatric care and psychiatrists on call in other regions.
The Recovery Centre in St. John’s is open to anyone in the province who is 16+ and needs help while withdrawing from alcohol, drugs and/or gambling. (You may remember this service as “detox”, but things have changed). We now have around-the-clock nursing support and can provide medication to help with your withdrawals as needed. Once you start to feel better, we have a counsellor and meetings to support you as you begin your recovery.
Violence can be prevented. Education and awareness is one key element in reducing violence in our schools, community and homes. REV works to provide education and bring awareness to issues surrounding violence, because we believe everybody has the right to live in work in a safe environment.
The Safe Harbour Outreach Project (SHOP) is the only sex worker advocacy program in Newfoundland & Labrador, operated by the St. John’s Status of Women Council/Women’s Centre. Our mandate at SHOP is to advocate for the human rights of all women who have engaged in sex work across our city and province, both on an individual and collective level. We have connected with over 250 women and in practice our work involves a great deal of individual support, outreach, and advocacy. This unique program was developed in partnership with women who engage in sex work, and everything we do is informed by the real experts – sex workers themselves.
For more information and to support sex workers’ human rights follow SHOP on Facebook or Twitter, visit our website at sjwomenscentre.ca/programs/SHOP or contact our two SHOP staff.
Art therapy is for people who can’t find the words to describe traumatic feelings, thoughts or past experiences.
Safe Harbour Art Therapy is currently offering online therapy province wide.
Safe Harbour also operates an online Community Art Studio, Monday afternoons from 1:30 to 4:00 pm. Anyone can join with a Zoom link free of charge.
For more information, visit the website.
|Community agency offering education, support programs, public policy and research to improve the quality of life for individuals with schizophrenia and psychosis|
For seniors and individuals who support seniors, SeniorsNL is a great resource that is available throughout the province to be connected to programs and services. Individuals can call 1-800-563-5599 for information or just to talk. SeniorsNL can also be contact via email at firstname.lastname@example.org or online at http://seniorsnl.ca/.
CHANGE IN HOW WE SERVE YOU DUE TO COVID-19:
OUR OFFICE IS NOW CLOSED TO THE PUBLIC AND STAFF AND VOLUNTEERS ARE WORKING REMOTELY. WE CONTINUE TO RETURN CALLS AND INQUIRIES DURING THIS TIME.
The Smokers’ Helpline is a free, confidential service providing information, resources, advice, support and motivational counselling while you are working toward being smoke free. We also have a text message support program where you can receive a text per day for 12 weeks.
Grand Falls-Windsor and surrounding areas
Take Home Naloxone Kits are for individuals who are at risk of an opioid overdose and for their friends/family who might witness an overdose:
- Call 911 right away if you think that someone is having an overdose
- Naloxone is a temporary medication that can save a life in the event of a fentanyl or other opioid overdose
- Naloxone Kits are free and instruction is provided
Find a Naloxone Kit near you:
- Call 811 and a Healthline nurse will provide you with a contact number and location. The URL below provides a listing of distribution sites.
The Grace Centre is a provincial inpatient addictions treatment centre for male and female adults aged 18 years and older. It is a voluntary program for individuals who require a more intensive, structured program than can be provided on an outpatient basis.
The program consists of a 28 day treatment service that is holistic in nature and addresses the individual’s physical, social, psychological and spiritual needs through individual, group and family counselling. An extended stay may be available for extenuating circumstances.
The centre is staffed with a multidisciplinary team consisting of a physician, nurse practitioner, nursing, social worker, recreational therapy, occupational therapy, pharmacy, psychology and non-clinical support staff.
Trans Lifeline provides trans peer support for our community that’s been divested from police since day one. We’re run by and for trans people.
A non-profit organization that offers outreach, education, and peer support for the trans community of NL.
Tuckamore is a live-in treatment Centre for 12 – 18 year olds in the Newfoundland and Labrador who have complex mental health concerns. Tuckamore is located in Paradise and the average length of stay for young people is between 6 – 12 months. The program includes individual, group and family counselling as well as life skills training, recreation, and art and music therapy. Tuckamore provides a safe home-like environment, a school area, a multipurpose room, a physical fitness area and an apartment for family visiting overnight. You can also ask your physician, nurse, clinician or social worker about other supports for youth in your area (ie. counselling). If Tuckamore is right for you, they can help with a referral.
Community agency providing support to individuals involved in the justice system seeking support to integrate within the community.
Provides peer support, education, information and hope for individuals recovery from addiction.
Provides services and supports for all individuals with a Developmental Disability and their families in the St. John’s and surrounding areas
A group of volunteers, researchers, academics, knowledge holders, youth and Elders Wabanaki Two-Spirits and Allies (directly related to W2SA interests).
Vision: Strive to provide equitable and safe environments for Two Spirits and Indigenous LGBTQ+ to live and thrive spiritually, mentally, physically and emotionally within our Wabanaki territory.