This guide can help people find out what Provincial Government programs and services are available. Programs are listed within seven major groups:
• Financial Help
• Housing, Shelter and Home Supports
• Education and Learning Help
• Employment (Job) Supports
• Medical, Health and Wellness
• Justice and Legal Services
• Other Services
211 is an information and referral service, provided by United Way, that connects people to local community and government programs and services. Available 24/7 by calling 211 or the following numbers:
Toll-Free Phone: 1-855-258-4126
A peer support service run by and for 2SLGBTQIA+ people in Newfoundland and Labrador.
Available Monday – Thursday 1:00 p.m. – 5:00 p.m. and Monday -Sunday 6:00 p.m. – midnight.
Call or text 1-866-230-8041
In addition to being an access point, 811 is also an e-mental health tool, confidential and free, and staffed by experienced Registered Nurses. It is available to all residents of Newfoundland and Labrador any time, day or night.
811 HealthLine nurses are available 24/7 to listen, provide support, and connect you to health services in your area. If you are experiencing a mental health and addictions crisis, need support, or are looking for health information, call 811.
811 HealthLine nurses can answer questions you may have about health-related topics that include but are not limited to:
Mental Health & Addictions Crisis Calls: Effective May 2, 2022 services traditionally offered through the Provincial Mental Health Crisis Line will now be provided by the 811 HealthLine. Individuals in need of crisis response or mental health and addictions support can simply dial 811, day or night, to speak with a registered nurse who is a trained crisis intervener.
Nurse Practitioner Virtual Care Service: This service can prevent unnecessary emergency room visits for non-emergent issues. Appointments are available everyday 8 a.m. to 8 p.m., including weekends at no cost to any individual. The nurse practitioner can communicate over the phone or through videoconference. Individuals can book an appointment by calling 811 or using the 811 NL HealthLine app, free through the Apple and GooglePlay app stores.
Dial a Dietician: Dial a Dietician offers evidence-based healthy eating advice and is delivered by local dietitians by calling the NL HealthLine 811 or emailing a dietitian on the 811 HealthLine website. Dial-a-Dietitian connects residents directly to a dietitian; No referral from a health care provider is needed. This service is available 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m., Monday to Friday.
If you use “Voice over Internet Protocol (VoIP)” or web-enabled telephone services like Canada VRS, Skype or Google Talk, 811 may not connect. Instead, call 1-888-709-2929 to reach the HealthLine. Out of Province cell phones will not connect to 811. Please use a landline.
Text option in the 811 HealthLine app is available ONLY for use by Deaf or hard-of-hearing callers and persons with communication difficulties who live within Newfoundland and Labrador. Register to text with a registered nurse using the 811 NL Healthline app. Download for free from the Apple and GooglePlay app stores.
A 24/7 emergency telephone service that responds to emergencies that require assistance form the police, fire department, or ambulance.
The Aboriginal Family Centre promotes social, cultural, educational, physical, emotional, and nutritional growth with Metis, First Nation and Inuit children (infancy – six years) and their parents/caregivers.
38 Grenfell Street
Happy Valley-Goose Bay, NL
Alcoholics Anonymous (AA) provides peer support for those concerned about their drinking. A listing of provincial AA meetings are available at https://area82aa.org/find-a-meeting You can also attend AA meetings online online at https://www.aaonline.org.
There is also an AA Help Line Monday – Friday, 2:00 p.m. – 8:00 p.m. 1-709-579-5215.
In the U-Haul Building
In response to COVID-19 and suspension of face-to-face meetings, we have adopted an appointment plan to keep our First Link clients connected to offer support. If you could promote this information to those in your organization it would be much appreciated.
Mount Peral, NL
Offers programs and services that support all aspects of immigrant integration, ranging from settlement information and orientation to language learning, skills development and employment. For information, call (709) 944-7775 or email email@example.com.
118 Humphrey Road
Labrador City, NL
The APNL was established to support the profession of psychology and its role in promoting psychological health and human welfare.
APNL supports the discipline of psychology in its broadest form. Most APNL members are registered psychologists, working in post-secondary, healthcare, education or in private practice. Some members may be graduate students of psychology and other members may be teaching psychology at the college or university level and/or engaged in psychological research.
P.O Box 26061, RPO
St. John’s, NL
A provincial charitable organization dedicated to promoting the development of individual , lifelong, and community-based supports and services for autistics, their families, and caregivers.
For more information, call the provincial office at (709) 722-2803.
This search facility can be used to help you find a Canadian Certified Counsellor (CCC) for counselling/psychotherapy services. These professionals have obtained our CCC designation and are recognized by CCPA as qualified to provide counselling services in Canada.
Facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness.
For more information, call (709) 753-8550, or email firstname.lastname@example.org or visit Canadian Mental Health Association Newfoundland & Labrador | CMHA-NL (cmhanl.ca)
St. John’s, NL
Counsellors are available to support individuals who have mental health or substance use concerns as well as family and friends who are affected.
Counsellors aim to match treatment intensity to each individuals’ unique journey of mental wellness and recovery.
Our counselling teams may include Social workers, Nurses, Psychologists, Occupational Therapists and other professionals.
International students can access professional counselling in real-time and/or appointment-based to help with any school, health, or general life concern at no cost to them. The keep.meSAFE Student Support Program is available night and day via phone, app, or web based. The service is completely confidential within the limits of the law and available in 60+ different languages. Download the MY SSP app, complete a profile, and start a live chat or call with a counsellor anytime anywhere.
A 24/7 text line that connects individuals with a trained, volunteer crisis responder. The service is free, confidential, and provided by Kids Help Phone.
Text ‘TALK’ to 686868 to connect.
Provides leadership in provincial policies and programs related to mental health and addictions in Newfoundland and Labrador.
St. John’s, NL A1B 3R4
Dialectical Behavior Therapy (DBT) is a comprehensive, evidence-based treatment that works to provide a balance of acceptance and change using validation, problem solving and behaviour change strategies. DBT strives to help people acquire, strengthen and generalize new skills. Comprehensive treatment consists of weekly individual therapy sessions, a 24-week skills group, a consultation team for therapists and the availability of coaching calls to assist with skill development if necessary. For more information or to make a referral please call:
Happy Valley-Goose Bay & Sheshatshiu (709) 897-2343
Labrador West (709) 285-8251
St. Anthony & South (709) 454-0326
A 24/7 helpline for individuals experiencing domestic violence.
This province-wide, toll free number (1-888-709-7090) will detect the region where the caller is located and immediately connect them with one of ten transitions houses that are part of the Transition House Association of Newfoundland and Labrador.
The caller is then able to immediately speak with a trained professional who will assist them directly, or connect them to the appropriate service or organization in the community, including women’s centres, Violence Prevention NL organizations, government departments, or medical and policing services.
Call or text 1-888-709-7090
Doorways provides rapid access to mental health and addictions counselling services ‘one session at a time’. While most locations offer a drop-in service, some locations provide same-day, next day, or appointments by phone. Drop-in counselling services are available without an appointment or referral.
If further counselling is required, staff will work with you to provide access to additional services and supports.
Doorways is not an emergency service. In a medical emergency, call 911. In the case of a mental health or addictions crisis call 811, or proceed to the nearest emergency department.
To find Doorways in your area, click on your region below or call 811 and a Healthline nurse will provide you with a contact number.
The Early Psychosis Program is designed to meet the needs of people diagnosed with a first episode of psychosis. Individuals must be 16 years or older and within their first three months of treatment for psychosis. The goals of the program are to provide early recognition and identification of individuals experiencing psychotic symptoms, comprehensive assessment, intervention and support for individuals and families, promotion of recovery and prevention of relapse, and provision of education to individuals, families, health workers and the community.
227 Hamilton River Road
P.O. Box 7000, Station C
Happy Valley-Goose Bay, NL
A leadership advocacy group dedicated to promoting research and providing public support services and information about matters related to eating disorders, including information on available treatment services for individuals and families who experience disordered eating.
For more information, call 1-855-722-0500 or visit Eating Disorder Foundation of NL (edfnl.ca)
13 Pippy Pl, St. John’s, NL A1B 3X2
In the event of an emergency, proceed to the nearest Labrador-Grenfell Health facility. A full listing of Labrador-Grenfell Health facilities can be found at https://www.lghealth.ca/facilities/.
A 24/7 service of the Newfoundland and Labrador Housing Corporation for anyone experiencing homelessness.
The number of barriers to accessing services can sometimes be great, particularly for people with disabilities. With a focus on empowering the people to do their own advocacy, at Empower we help people build their own skills and determine their own approach to solve the problems they face. At Empower, we want to encourage independent living by helping people build their own skills and develop their own approach to the problems they may face.
St. John’s, NL
Programs, supports, and resources to enhance the social, mental, educational, and physical development of children, age 0-6, and their families in a safe and inclusive environment. For a complete listing of Family Resource Centres and their associated satellite offices in Newfoundland and Labrador, visit https://www.childcare.gov.nl.ca/public/ccr/centres.
A group of healthcare professionals offering regional clinics to assess and diagnose Fetal Alcohol Spectrum Disorder based on the Canadian guidelines for diagnosis. The Regional FASD coordinator coordinates diagnostic clinics in the region and provides support to families, as well as training and education about FASD.
227 Hamilton River Road
P.O. Box 7000, Station C
Happy Valley-Goose Bay
Flexible Assertive Community Treatment (FACT) teams provide treatment of illness and symptoms, hands-on assistance with daily living activities and recovery support for individuals, usually over the age of 18 years, with serious mental illness and concurrent disorders. FACT strives to ensure continuity of care and prevent unnecessary admissions to hospital by providing intensive services for individuals within their communities through assertive community outreach. To learn more about FACT in your region, please call:
St. John’s 709-777-3974
Rural Avalon 709-945-6513
Central Health 709-489-4300
Western Health 709-784-6822 Monday – Friday 8:30 a.m. – 4:30 p.m.
Labrador-Grenfell Health 709-897-2116 (HV-GB) / 709-285-8311 (Labrador West) / 709-456-2401 ext. 6246 (St. Anthony & Area)
Flexible Assertive Community Treatment (FACT) Teams provide treatment of illness and symptoms, hands-on assistance with daily living activities and recovery support for individuals, usually over the age of 18 years, with serious mental illness and concurrent disorders. FACT strives to ensure continuity of care and prevent unnecessary admissions to hospital by providing intensive services for individuals within their communities through assertive community outreach. To learn more about FACT call:
Happy Valley-Goose Bay & Sheshatshiu (709) 897-2116
Labrador West (709) 285-8311
St. Anthony & South (709) 456-2401 ext. 6246
Prenatal nutrition and education support program offered through community-based Family Resource Centres. The objective is to support healthy nutrition during the pregnancy and early post-natal period and to promote healthy pregnancy and newborn outcomes. Healthy Baby Club actively supports healthy lifestyles for people who are pregnant using a peer support model with a team approach. Support is offered to the participants by a resource mother or other healthy baby club staff, as well as other club participants. Staff work closely with the other family resource centre team members, the public health nurse and the regional nutritionist to provide prenatal education and support.
Please contact the Family Resource Centre closest to you by clicking the link below.
An intensive outpatient program for individuals age 15+, across the province diagnosed with anorexia nervosa, bulimia nervosa, or other specified feeding and eating disorder. Referral required.
Provides specialized inpatient addictions treatment services for youth between the age of 12 – 18 years. Following an assessment by a physician, admission is available when a person’s needs cannot be safely met in community. Services include assessment, diagnosis, treatment and connection to treatment and supports after discharge.
NL A2A 2E1
Provides three-week inpatient treatment for men and women 19+ who are experiencing a substance use and/or gambling problem. Individuals must be referred by an addictions counselor or other community professional.
Provides opportunities for the rehabilitation of people involved in the criminal justice system through program interventions, public education, crime prevention strategies, and restorative justice principles.
A 24/7 telephone and texting support to children and youth, available in French and English. Youth can be anonymous and will receive professional counselling, information and referrals.
Call 1-800-668-6868 or text ‘TALK’ to 686868.
You can also visit KidsHelpPhone.ca for online resources or download the Always There App.
Providing support to Indigenous individuals for issues relating to lack of adequate housing, employment, transportation, legal concerns and more. For information call (709) 896-8302 ext. 222 or email jelson@lfchvgbca.
49 Grenfell Street
Happy Valley-Goose Bay, NL
Community agency led by individuals who live with mental health and/or addictions issues. One-on-one peer support, group peer support, and public education and training.
Non-emergency, non-crisis telephone support and referral service. Operated by trained peer supporters.
Available daily, 9:00 a.m. – midnight.
The Mental Health and Addictions Systems Navigator helps individuals navigate and connect with mental health and addiction services in the province. If the navigator is unavailable, individuals can leave a voicemail and they will return the call.
Call 752-3916 or 1-877-999-7589; VRS calls are welcome or email email@example.com
Monday to Friday, 8:30 a.m. – 4:30 p.m.
Mobile crisis response teams are comprised of mental health and addictions clinicians and police officers who are trained to respond together to mental health and addictions-related calls for service. The purpose of these teams is to deliver crisis intervention services directly to people in the community, thereby helping divert individuals from emergency departments and the criminal justice system. Service is available seven days a week from 10 a.m. to 10 p.m. To access service call:
- Happy Valley-Goose Bay – Royal Canadian Mounted Police (709) 896-3383
- Labrador City/Wabush – Royal Newfoundland Constabulary (709) 944-7602
The Parent-Child Mother Goose Program® is a group experience for families with babies and young children. The program focuses on introducing participants to the pleasure and power of using rhymes, songs and stories in their everyday lives. The Parent-Child Mother Goose Program® is a preventative, early intervention program that nurtures the attachment between parent and child.
For more information email: firstname.lastname@example.org
Non-profit organization providing information, resources, referrals and support on eating disorders and food and weight preoccupation to individuals with eating disorders and their families.
Community agency offering programs (neurocognitive rehabilitation), supports, and outreach (including advocacy, education, and awareness) throughout the province for persons with neuropsychiatric conditions/brain injury. Aimed at preventing brain injury and supporting persons living with and affected by neuropsychiatric conditions/brain injury.
The private practice roster is available for individuals wishing to engage the services of a social worker. Social workers listed here are registered with NLASW and meet the criteria for registration as a private practitioner.
The Newfoundland and Labrador Public Libraries operates 94 libraries around the province. Our materials on a wide variety of health topics are available on loan for free with a valid library card. Our materials may be available in several different formats such as regular print, eBooks and as audio-books. You can apply for a library card online. Each library also has public computers that you can use to access the Internet.
Newfoundland and Labrador Association of the Deaf (NLAD) is a non-profit organization that provides consultation and information to the public, businesses, media, health care, government, educators and others on the needs and interests of Deaf Newfoundlanders and Labradorians.
- Conducts research and collects data regarding: Deaf demographics, employment, and literacy; provides reports on information gathered.
- Provides Employment Services to Deaf clients to enable them to seek, obtain and keep employment.
- Promotes and protects the use of American Sign Language through sign language classes.
- Provides ASL Consultation Conferences to the Deaf community.
St. John’s, NL A1B 3X2
Perinatal Program Newfoundland and Labrador (PPNL) is a province wide program that establishes guidelines for perinatal care, provides education to health care providers, advocates prevention and health promotion, supports research and quality assurance initiatives, and provides decision makers and researchers with information form its databases.
Nobody’s Perfect (NP) is a nationally recognized parent support and education program for parents of children from birth to age five. It is a free and voluntary parenting program designed to meet the needs of parents who are new, young, single, socially or geographically isolated or who have low income or limited formal education offered in community Family Resource Centres throughout Newfoundland and Labrador. As a strengths based program, it works with parents where they are, is based on what parents want to learn about while giving you and your child a safe place to meet others with children of the same age and with whom they share interests & concerns. Programs are offered in person and virtually.
For more information contact: email@example.com
This Facebook support group is for parents/primary caregivers of LGBTQ kids and youth – with a particular focus on support for parents with kids who are gay, lesbian, bisexual, pansexual or questioning their sexuality. This group is private and only people in the group can see who is a member or what is posted. If you are interested in joining this group simply click on “Join Group” and you will be asked a few screening questions or email firstname.lastname@example.org for more information.
Fellowship for individuals identified seeking support and information on sexual orientation, gender identity and gender expression.
Find us on Facebook.
St John’s, NL
Planned Parenthood Newfoundland and Labrador Sexual Health Centre is a non-profit charitable organization that promotes positive sexual health and 2SLGBTQIA+ inclusion through education, community partnership, information and services within an environment that supports and respects individual choice.
Our sexual health clinics operate on an appointment-only basis. We do not hold walk-in clinics. However, pregnancy tests and peer support sessions are walk-in based.
St. John’s, NL, A1C 2J9
Offering prevention and promotion services and information to individuals, families, communities, organizations and professional groups. For more information, contact the Regional Addictions Prevention/Mental Health Promotion Consultant Monday – Friday, 8:30 a.m. – 4:30 p.m.
1700 Nichol-Adams Highway
Labrador City, NL
In Newfoundland and Labrador, primary health care is typically a person’s first point of contact with the health care system. It includes a range of community-based services essential to maintaining and improving health and well-being throughout an individual’s entire lifespan.
If you have primary health care concerns, please contact your primary care provider (i.e. Family Doctor or Nurse Practitioner). If you don’t have a primary care provider, please register with Patient Connect NL here . If you do not have access to online registration, please call 1-833-913-4679. Video Relay Service (VRS) calls are welcome. The information provided on Patient Connect NL will be used to plan and improve access to primary health care in Newfoundland and Labrador, with the goal of connecting individuals to a primary care provider as soon as one becomes available in their chosen area. More information on Patient Connect NL can be found here.
You can also visit Find A Doctor NL
For primary health care needs throughout NL please see the following Primary-Care-Resource.pdf (gov.nl.ca) .
If you are looking for psychiatric services please talk to you primary care provider. If you are experiencing a psychiatric emergency please visit you local hospital.
Support for individuals using opioids, family members, and health-care providers, including help for individuals navigating the system and connecting with support and services.
Call 1-844-752-3588 Monday to Friday, 8:30 a.m. – 4:30 p.m.
VRS calls are welcome.
Support is available to women experiencing domestic violence. If you would like help with safety planning, or just to talk, there are women’s centres in nine regions of the province. You can contact the one nearest you. If you are ready to leave a situation of domestic violence, there are Transition Houses all across the province who provide shelter to women and children fleeing violence. You can contact the provincial Transition House crisis line. If you are in immediate danger, please call 911
Mental health emergency unit at the Waterford Hospital that provides assessment of urgent mental health concerns on a walk-in basis.
This service is available 24/7; no referral needed.
The Recovery Centre in St. John’s is open to anyone in the province who is 16+ and needs help while withdrawing from alcohol, drugs and/or gambling. (You may remember this service as “detox”, but things have changed). We now have around-the-clock nursing support and can provide medication to help with your withdrawals as needed. Once you start to feel better, we have a counsellor and meetings to support you as you begin your recovery.
80 Charter Avenue
|Community agency offering education, support programs, public policy and research to improve the quality of life for individuals with schizophrenia and psychosis|
Are you a senior (50+) or do you support a senior? If you need to connect to a resource or service, or have questions about benefits and programs available to seniors in NL, please call SeniorNL’s Information and Referral Line at 1-800-563-5599. This confidential line operates Monday to Friday from 8:30 a.m. – 4:30 p.m. and is answered by Peer Support Volunteers, seniors themselves, ready to provide assistance.
A 24/7 provincial phone line that provides support and information to individuals impacted by sexual violence.
Call 1-800-726-2743 or (709) 747-7757
Single Parent Association of Newfoundland and Labrador provides supports, through a Foodbank, Employment Support Program, Back to School and Christmas projects, to single parent families in our province. This approach enables single parents to regain control over their lives for the empowerment of themselves and their children.
For more information please contact: email@example.com
A free, confidential service providing information, resources, advice, support and motivational counselling while you are working toward being smoke free. We also have a text message support program where you can receive a text per day for 12 weeks.
Hours of operation: Monday to Thursday 9:00 a.m. – 9:00 p.m., and Friday 9:00 a.m. – 5:00 p.m.
Call 1-800-363-5864 to speak with a quit coach, or visit www.smokershelpline.ca
The Safe Works Access Program (SWAP) is a health promotion and education service for people who use drugs. SWAP provides safe drug using equipment throughout the province.
Our services include:
- providing clean supplies for substance use
- disposal of used equipment
Visit https://acnl.net/services/swap/, or call or text (709) 634-7927 for the West Coast and Labrador, or (709) 757-7927 for all other areas of the province.
Hours of Operation: Monday to Friday, 8:30 a.m. – 12:30 p.m. and 1:00 a.m. – 4:00 p.m.
Take Home Naloxone Kits are for individuals who are at risk of an opioid overdose and for their friends/family who might witness an overdose:
- Call 911 right away if you think that someone is having an overdose
- Naloxone is a temporary medication that can save a life in the event of a fentanyl or other opioid overdose
- Naloxone Kits are free and instruction is provided
Find a Naloxone Kit near you:
- Call 811 and a Healthline nurse will provide you with a contact number and location. The URL below provides a listing of distribution sites.
The Grace Centre is a provincial inpatient addictions treatment centre for male and female adults aged 18 years and older. It is a voluntary program for individuals who require a more intensive, structured program than can be provided on an outpatient basis.
The program consists of a 28 day treatment service that is holistic in nature and addresses the individual’s physical, social, psychological and spiritual needs through individual, group and family counselling. An extended stay may be available for extenuating circumstances.
The centre is staffed with a multidisciplinary team consisting of a physician, nurse practitioner, nursing, social worker, recreational therapy, occupational therapy, pharmacy, psychology and non-clinical support staff.
ACNL works to support individuals living with and/or affected by HIV/AIDS and/or Hepatitis C. ACNL advocates for change while networking on a provincial, regional, national, and international level regarding HIV/AIDS and Hepatitis C issues. ACNL operates the Tommy Sexton Shelter and has 6 affordable housing units.
Call (709) 579-8656 or 1-800-563-1575 or visit www.acnl.net
Trans Lifeline provides trans peer support for our community that’s been divested from police since day one. We’re run by and for trans people.
Tuckamore is a live-in treatment Centre for 12 – 18 year olds in the Newfoundland and Labrador who have complex mental health concerns. Tuckamore is located in Paradise and the average length of stay for young people is between 6 – 12 months. The program includes individual, group and family counselling as well as life skills training, recreation, and art and music therapy. Tuckamore provides a safe home-like environment, a school area, a multipurpose room, a physical fitness area and an apartment for family visiting overnight. You can also ask your physician, nurse, clinician or social worker about other supports for youth in your area (ie. counselling). If Tuckamore is right for you, they can help with a referral.
|U-Turn is a registered non-profit organization committed to assisting individuals and families with substance use disorder. The well-being approach at U-Turn, is based on lived and living experience of addiction and recovery. For information on U-Turn Drop-in hours, Recovery meetings, Naloxone Kits and training, and to schedule a one-on-one Peer Support session, please call one of the contacts below:
Tammy Bourne, Peer Support Lead (709) 597-0256
Jeff Bourne, Executive Director (709) 597-3236
Visit their website www.uturnaddictions.org
Provides services and supports for all individuals with a Developmental Disability and their families in the St. John’s and surrounding areas
PO Box 7114
St. John’s, NL
A group of volunteers, researchers, academics, knowledge holders, youth and Elders Wabanaki Two-Spirits and Allies (directly related to W2SA interests).
Vision: Strive to provide equitable and safe environments for Two Spirits and Indigenous LGBTQ+ to live and thrive spiritually, mentally, physically and emotionally within our Wabanaki territory.
Wellness Together Canada was funded by the Government of Canada in response to the unprecedented rise in mental distress due to the COVID-19 pandemic. People are being challenged like never before due to isolation, physical health concerns, substance use concerns, financial and employment uncertainty, and the emotional dialogue around racial equality. We’re all going through this together, and we believe that mental health is a journey, not a destination. Each day, we can take a step for our own wellbeing. Wellness Together Canada is here to support everybody on that journey.
We all have different needs. Wellness Together Canada allows you to choose from a variety of resources to motivate and support your wellness journey. Contact Wellness Together Canada if you are in need of immediate crisis support.
A safe place to stay, at no cost, and necessities provided. Accommodation in a communal living setting for up to six weeks. Supportive counselling by experienced, non-judgmental staff, as well as help with securing housing, finances, legal issues, and referrals to other agencies and supports.
24 hour crisis line: 1 -866-634-4198 to speak with a crisis worker.
Corner Brook, NL A2H 6C9
Support and services available to individuals experiencing Autism Spectrum Disorder (ASD), a life-long developmental disability that is characterized by challenges with social skills, repetitive behaviors, speech and nonverbal communication. For information call:
Happy Valley-Goose Bay & Area: (709) 897-3127
Labrador City & Area: (709) 282-5064
St. Anthony & Area: (709) 454-3054
An extensive network of programs and services that actively reach out and serve local communities throughout the province. Service include emergency and disaster, first aid and CPR, health equipment loans, nutrition and transportation, swimming and water safety, violence, bullying and abuse prevention. Emergency services are available 24/7.
The Charles J Andrew Youth Treatment Centre offers a Family Healing Program with clinical and/or land-based components. It also provides a day program, counselling services, community outreach, education services, and early intervention with local schools.
Provides support for youth ages 12 -18, offering programs and services that focus on the needs of youth and assisting with the development of healthy families and communities. For information call:
- Happy Valley-Goose Bay: (709) 896-8302 ext. 215 or email firstname.lastname@example.org
- Southern Labrador/Strait of Belle Isle: (709) 927-5151
- St. Anthony: (709) 454-2592 or email email@example.com
Provides free financial counselling focused on a client’s particular needs. The goal is to provide consumers with a sense of financial well-being through counselling and education.
A 24/7 text line for health care professionals and essential workers during the COVID-19 pandemic.
Text ‘FRONTLINE’ to 74174
FASDNL is a pan-provincial organization working to educate, provide supports and resources, and raise awareness about fetal alcohol spectrum disorder (FASD). FASDNL provides FASD training and offers a monthly group for parents and caregivers. Visit www.fasdnl.ca
Programs that distribute free groceries or vouchers to eligible individuals and families on low income. To find a food bank in your area of Newfoundland and Labrador please visit the website listed here.
This is an inpatient unit to serve clients over the age of 65 who require assessment, treatment, and diagnoses for a new onset of a psychiatric illness or new onset of cognitive decline. The unit also provides assessment and treatment for clients of any age who have a diagnosed dementia with challenging psychiatric or behavioral symptoms. Clients can be admitted to this unit via the Waterford Hospital’s emergency room, direct admission via psychiatrist outpatient clinics, or upon referral from psychiatrists, family doctors, or nurse practitioners.
306 Waterford Bridge Rd.,
St. John’s, NL
The Labrador West Indigenous Service Centre delivers effective, culturally appropriate programs and services to assist all Indigenous peoples living in or transitioning to Labrador West, operating similarly to a friendship centre. For information, call (709) 288-0471 or email firstname.lastname@example.org.
A 12 room, 24 bed, 24 hours a day, operational year round hostel providing an alcohol and drug free environment, hosting an onsite cafeteria. For information, call (709) 896-8302 ext. 207 or email email@example.com.
Transition housing available to male, female and LGBQTA individuals 16 years of age and older. The length of stay is short-term, while support staff work with the individual to find permanent housing.
The Labrador West Housing and Homelessness Coalition strives to eliminate homelessness and work on solutions for those in need. The Housing Support Worker for the coalition assists individuals in obtaining and maintaining safe, affordable, stable housing. For information, call (709) 944-3757 (office)/(709) 280-5071 (cell) or email firstname.lastname@example.org.
Peer support is provided by individuals with lived experience of mental illness and/or addiction, fully integrated into local mental health and addictions teams (FACT, ODT, etc). A peer supporter offers individualized and/or group services, promoting hope and recovery through conversation and interaction with program staff and individuals participating in RHA programs, and identified supports. For more information on peer support services call:
Happy Valley-Goose Bay: (709) 897-2343
Labrador City/Wabush: (709) 285-8251
St. Anthony: (709) 454-0326
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addictions for NunatuKavut members. To book a session with Glenn Walsh, call (873) 354-4327 or email email@example.com OR to book a session with Cortez Hancock, call (709) 699-3692 or email firstname.lastname@example.org.
The Military Family Resource Centre (MFRC) is a registered non-profit organization governed by a volunteer Board of Directors. Through professional staff and volunteers, the centre aims to develop and provide services, programs and activities to enhance the quality of life for individuals and families within the military community, including emergency childcare and daycare, services to children and youth, as well family separation and reunion support. For more information, call (709) 896-6900 ext. 6060 or email email@example.com. ca.
|MWONL is a culturally diverse, provincial-based non-profit organization. Their uniqueness is based on its gender specific mandate. The organization delivers programs and to immigrant and newcomer women and their families in the province of Newfoundland and Labrador. They take into consideration their social, economic, and cultural equality, and allow them to fully participate. Their organization focuses on the unique concerns and needs of newcomer, immigrant, and refugee women and their families, and recognizes and responds accordingly. For more information, call (709) 726-0321 or visit https://mwonl.org|
44 Torbay Road
A service of Memorial University of Newfoundland and Labrador for its students. SWCC offers individualized personal counselling and health and wellness supports and is dedicated to helping students remain healthy and make good life choices while pursuing their academic goals.
Memorial University of Newfoundland
St. John’s, NL
NL Housing is a provincial Crown Corporation which operates under the authority of the Housing Corporation Act. It is governed by a Board of Directors appointed by the Lieutenant-Governor in Council. The Board represents different geographic areas and interest groups and reports to the Government of Newfoundland and Labrador through the Minister of Children, Seniors and Social Development and Minister Responsible for the Newfoundland and Labrador. NL Housing’s clientele consists of individuals and families with low-to-moderate incomes who require assistance in accessing or maintaining safe, adequate and affordable housing. The programs delivered serve renters, homeowners, those at risk of, or who are experiencing, homelessness and distinct populations whose housing needs are particularly acute, including persons with disabilities, persons with complex needs, seniors, youth, victims of intimate partner violence and Indigenous persons.
NL Housing offers a diverse range of programs across the housing continuum to meet the needs of clients, including:
• Operation and maintenance of the Corporation’s 5,575 public social housing units throughout the Province to over 12,000 low-income clients.
• Partner-Managed Housing Program that provides financial and technical support to partner-managed and cooperative housing providers offering subsidized housing to over 1,600 low to moderate income households throughout the province.
• Rental Supplement Program that provides rental assistance to low-income households in private accommodations which assists over 2,000 lowincome individuals secure affordable housing.
• Home Repair programs that provide financial assistance to over 1,400 low-income homeowners to complete much needed repairs to their homes, improve accessibility or to make energy efficiency improvements.
• Supportive Living Program that provides grants to non-profit organizations to provide services and supports or build community capacity towards addressing and preventing homelessness. In 2019-20, this program funded 22 partner organizations to deliver 28 projects across Newfoundland and Labrador, supporting over 5,000 individuals.
• Emergency Shelter Program which manages a 24/7 toll free number to support individuals experiencing homelessness. NL Housing engages a range of non-profit and private shelter operators to respond to required emergency shelter placement for individuals experiencing homelessness and connect them to supports to secure permanent housing as quickly as possible. In 2019-20, over 1,000 individuals accessed services of this program.
• Transition Housing Program that provides funding to the Province’s 10 transition houses to provide safe short-term accommodations, services and resources to support women and their children who are vulnerable for, at risk of, or have been subjected to intimate partner violence. In 2019-20, there were almost 850 admissions to this program.
Additional information about eligibility and access to programs and services offered by NL Housing, as well as the current mandate, can be found at the
Newfoundland and Labrador Housing Corporation website
For regional housing enquiries, other than application status, please contact your local regional office:
Avalon Regional Office: 709 724-3000
Corner Brook: 709 639-5201
Gander: 709 256-1300
Goose Bay: 709 896-1920
Grand Falls-Windsor: 709 292-1000
Marystown: 709 279-5375
Stephenville: 709 643-6826
Provides community-based intergenerational trauma and addiction programs within Nunatsiavut drawing upon clinical best practices and cultural/traditional knowledge for individual, family, and group therapy and healing. Services incorporate culturally-appropriate holistic wellness approaches, including expressive arts, psychodrama, meditation, land-based and cultural activities, Elders and Knowledge Holders into the Trauma and Addictions Healing Program.
25 Ikajuktauvik Road
Psychiatric emergency services are available in any emergency department. The emergency department is staffed on a 24-hour basis. A health professional, such as a Doctor or Nurse, assess all patients who present with mental health and addiction concerns. The department also has access, when needed, to 24-hour, on-call coverage by a Psychiatrist or psychiatric staff.
Visit the emergency department nearest you.
The Regional Opioid Dependence Treatment Hub has options available for concerns related to opioid use or wanting help to reduce physical, mental and emotional withdrawal symptoms. The ODT program offers Suboxone, Methadone, withdrawal support, counselling support, family support, links to resources, and free Naloxone. In-person (appointment or walk-in), telephone and telehealth service is available throughout the region.
P.O. Box 7000, Station C
227 Hamilton River Road
Happy Valley-Goose Bay, NL
Regional Wellness Coalitions provide opportunities for people to become involved in community action around the issues that affect their health by providing leadership, coordination and support for local wellness initiatives. For more information contact:
- Labrador Regional Wellness Coalition: firstname.lastname@example.org
- Northern Regional Wellness Coalition: (709) 454-0521 / 454-0346, email@example.com
SHIELD (Sexual Health Information Exchange Labrador District) Project is a youth led and adult supported initiative encouraging positive sexual health, personal wellness and healthy relationships through Art, Culture, and Technology (ACT).
49 Grenfell Street
Happy Valley-Goose Bay, NL
One of eight regionally-based councils funded by the Women’s Policy Office to advance the status of women by helping them to navigate services such as housing, income support, employment programs, counselling, schools, and more. For more information contact:
- Labrador West Status of Women Council, P.O. Box 171, 227 Humber Avenue, Labrador City, NL, (709) 944-6562, firstname.lastname@example.org
- Mokami Status of Women Council, P.O. Box 329, Station B, 43 Grenfell Street, Happy Valley-Goose Bay, NL, (709) 896-3484 ext. 209, email@example.com
- NorPen Status of Women Council, 212 Main Street, Port Saunders, NL, (709) 861-4842, firstname.lastname@example.org
Violence Prevention Labrador is a regional committee against violence that aims to increase awareness and provides resources for victims and service providers. It is located in Happy Valley-Goose Bay and serves all of Labrador. For information call (709) 899-3231 or email email@example.com.
Violence Prevention Northern Peninsula is a regional committee against violence that aims to increase awareness and provides resources for victims and service providers. It is located in St. Anthony and represents the area from St. Anthony to River of Ponds. For information call (709) 454-3351 or email firstname.lastname@example.org.
Offering housing, income support, victim services, legal assistance, family law information and support for women (with or without children) fleeing domestic abuse.
Hope Haven – Labrador City – For crisis support, call (709) 944-2200 or Toll Free 1-888-332-0000. For more information, call (709) 944-7124 or email email@example.com.
Kirkina House – Rigolet – For crisis support, call (709) 947-3333. For more information, call (709) 947-3334 or email firstname.lastname@example.org.
Libra House – Happy Valley-Goose Bay – For crisis support, call (709) 896-3014. For more information, call (709) 896-3014 or email email@example.com.
Nain Transition House – Nain – For crisis support, call (709) 922-1229 or Toll Free 1-866-922-1230. For more information, call (709) 922-1230 or email firstname.lastname@example.org.
Natuashish Safe House – Natuashish – For crisis support or more information, call (709) 478-2390.
Nukum Munik Shelter – Sheshatshiu – For crisis support, call (709) 497-8869. For more information, call (709) 497-8868.
Selma Onalik Safe House – Hopedale (currently closed for renovations) – For crisis support or more information, call (709) 933-3420 or email email@example.com.
Youth Early Intervention and Outreach Workers provide support to youth (12-29), support to parents of youth and other family members who are concerned about their teen, and support to schools and community groups for presentation and program delivery on a variety of addictions prevention and mental health promotion topics. To connect with a Youth Outreach Worker call:
- Happy Valley-Goose Bay (709) 896-5074
- Labrador City/Wabush (709) 944-2296
- St. Anthony (709) 454-2424