Help-Info Lines

211 is an information and referral service that connects Newfoundlanders and Labradoreans to critical human, social, community, and government supports. The service is available in 170 different languages, 24/7, 365 days a year and is 100% free and confidential service to all users.

Planned Parenthood NL’s 2SLGBTQIA+ Warm Line is a peer support service run by and for 2SLGBTQIA+ people in Newfoundland and Labrador. If you need someone to talk to, call us and we will do our best to support you and provide you resources.

The goals of the Warm Line are as follows:
– Create a safer space for 2SLGBTQIA+ people in NL to talk through their problems/concerns.
– Take pressure off of existing crisis or warmlines that 2SLGBTQIA+ people may be using in the absence of specific warm line
– Connect those in the 2SLGBTQIA+ community with more experience and more to give with those seeking help or someone to talk to.
Launched in 2020 amid the Covid-19 pandemic and heightened social isolation, the warm line endeavours to create a sense of connection, community, and hope for its callers.


Triage line for community-based services, available 8:30 am to 4:30 pm, Monday to Friday.

Mental Health and Addictions triage is a process to provide quick assessment and timely access to an appropriate mental health and addictions health professional.  Central Health’s health professionals have backgrounds in social work, occupational therapy, nursing and psychology. Using this toll free triage line, persons needing mental health and addictions services can call to refer themselves. Health care providers or other referral sources may continue to refer clients through mail, fax or phone.


The Warm Line is a non-emergency, non-crisis telephone support and referral service. People with lived experience receive training to operate the service.

1-855-753-2560 or in St. John’s (709) 753-2560

Children, youth and young adults can text ‘TALK’ to 686868 to a trained volunteer Crisis Responder who will help with any issues – big or small. The service is free, confidential, and available 24/7.

The Gambling Help Line is a free, confidential service available province-wide, 24 hours a day. If you or a family member has a gambling concern, please call us for information and support.

1-888-899-HELP (4357) or 1-800-363-5864

HealthLine is a free, confidential, 24 hour telephone line, staffed by experienced registered nurses in our province who can offer health advice, information and connect you to resources and local services. We are always there for you at 811.

811 or TTY 1-888-709-3555

The Hope for Wellness Help Line offers immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada.

Experienced and culturally competent Help Line counsellors can help if you: •want to talk
•are distressed
•have strong emotional reactions
•are triggered by painful memories

If asked, counsellors can also work with you to find other wellness supports that are available near you

Phone and chat counselling is available in English and French. On request, phone counselling is also available in:



Kids Help Phone offers free telephone and texting support to children and youth, 24/7 in French and English. Youth can be anonymous and will receive professional counselling, information and referrals. Call 1-800-668-6868, visit for online resources or download the Always There App.

Toronto, ON
1 (800) 668-6868

Mental Health and Addictions Systems Navigator

Are you having difficulty navigating the system or connecting with a service? Our Navigator is a central point of contact for individuals, family members and stakeholders throughout the province to:

  • Problem solve so that you can figure out next steps
  • Consider options and find the right mental health or addiction service
  • Get help in making connections

Call 752-3916 or 1-877-999-7589; VRS calls are welcome


Mr. Barry Hewitt
(709) 752-3916 / 1-877-999-7589

Call now if you feel like you are unable to cope, are thinking about suicide or if you are unsure where to turn for help. The Mental Health Crisis Line is a free, confidential service for individuals, family and friends.  The crisis line is province-wide, 24 hours a day.

(709) 737-4668 / 1-888-737-4668

Non-profit organization providing information, resources, referrals and support on eating disorders and food and weight preoccupation to individuals with eating disorders and their families.

22 Elizabeth Street
Toronto, ON
M5G 1P5
Google Maps:

Call province-wide for 24/7 support and information if you have been impacted by sexual violence.

360 Topsail Road, Suite 101
St. John’s, NL
A1E 2B6
1-800-726-2743 or 726-1411
Google Maps:

Support is available to women experiencing domestic violence. If you would like help with safety planning, or just to talk, there are women’s centres in nine regions of the province. You can contact the one nearest you. If you are ready to leave a situation of domestic violence, there are Transition Houses all across the province who provide shelter to women and children fleeing violence. You can contact the provincial Transition House crisis line. If you are in immediate danger, please call 911


The Smokers’ Helpline is a free, confidential service providing information, resources, advice, support and motivational counselling while you are working toward being smoke free. We also have a text message support program where you can receive a text per day for 12 weeks.

15 Pippy Place, 3rd Floor
PO Box 13457, Stn A
St. John’s, NL
A1B 4B8
(800) 363-5864
(709) 726-2550
Google Maps:

Trans Lifeline provides trans peer support for our community that’s been divested from police since day one. We’re run by and for trans people.

1 (877) 330-6366

• 24 hour crisis line, answered by a crisis worker

• A safe place to stay, at no cost, where necessities are provided

• Transportation to our shelter

• Accommodations in a communal living setting for up to six weeks

• Supportive counselling by experienced, non-judgemental staff

• Help exploring options and making decisions, as well as accessing information about housing, finances, legal issues, etc

• Referrals to other agencies and supports. You will be supported no matter what you decide

Corner Brook & area
Local Crisis Line: 634-4198
Toll Free Crisis Line: 1-866-634-4198

P.O. Box 152
Corner Brook, NL A2H 6C9
Google Maps: