In addition to being an access point, 811 is also an e-mental health tool, confidential and free, and staffed by experienced Registered Nurses. It is available to all residents of Newfoundland and Labrador any time, day or night.

811 HealthLine nurses are available 24/7 to listen, provide support, and connect you to health services in your area. If you are experiencing a mental health and addictions crisis, need support, or are looking for health information, call 811.

811 HealthLine nurses can answer questions you may have about health-related topics that include but are not limited to:

  • Chest pain
  • Vomiting
  • High blood pressure
  • Diarrhea
  • Abdominal pain
  • Headache
  • Diabetes
  • High or low blood sugar
  • Rectal bleeding
  • Heart rate/heartbeat questions
  • Dizziness
  • Children’s health
  • Prostate cancer
  • Cancer screening
  • Sexually transmitted infection
  • Elder abuse
  • Early disease detection
  • Stress
  • Smoking
  • Substance abuse
  • Postpartum
  • Abuse
  • Gender and Identity

 

  • Vomiting
  • Anxiety
  • Swelling
  • Rash
  • Reflux
  • First aid
  • Disease prevention
  • Blood test questions
  • Screening
  • Allergies
  • Irregular periods
  • Post-surgery questions
  • Depression
  • Bullying
  • Pregnancy
  • Mental health crisis
  • Suicide
  • Flu
  • Dementia
  • Bipolar Disorder
  • Anger
  • Grief and Loss
  • Parenting

Mental Health & Addictions Crisis Calls: Effective May 2, 2022 services traditionally offered through the Provincial Mental Health Crisis Line will now be provided by the 811 HealthLine. Individuals in need of crisis response or mental health and addictions support can simply dial 811, day or night, to speak with a registered nurse who is a trained crisis intervener.

Nurse Practitioner Virtual Care Service: This service can prevent unnecessary emergency room visits for non-emergent issues. Appointments are available everyday 8 a.m. to 8 p.m., including weekends at no cost to any individual. The nurse practitioner can communicate over the phone or through videoconference. Individuals can book an appointment by calling 811 or using the 811 NL HealthLine app, free through the Apple and GooglePlay app stores.

Dial a Dietician: Dial a Dietician offers evidence-based healthy eating advice and is delivered by local dietitians by calling the NL HealthLine 811 or emailing a dietitian on the 811 HealthLine website. Dial-a-Dietitian connects residents directly to a dietitian; No referral from a health care provider is needed.  This service is available 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m., Monday to Friday.

If you use “Voice over Internet Protocol (VoIP)” or web-enabled telephone services like Canada VRS, Skype or Google Talk, 811 may not connect. Instead, call 1-888-709-2929 to reach the HealthLine. Out of Province cell phones will not connect to 811. Please use a landline.

Text option in the 811 HealthLine app is available ONLY for use by Deaf or hard-of-hearing callers and persons with communication difficulties who live within Newfoundland and Labrador. Register to text with a registered nurse using the 811 NL Healthline app. Download for free from the Apple and GooglePlay app stores.

 

Telephone
811 or 1-888-834-1252 (VRS)

Bay St. George Pride, NL is a non-profit organization, based out of Stephenville, Newfoundland. Through educational programming and events, we celebrate and promote visibility and acceptance of the 2SLGBTQIA+ community.

Call (709) 643-4444, or visit their Facebook page

Hours: Monday - Friday, 8:30 a.m. - 4:30 p.m.

Telephone
(709) 643-4444

Camp Eclipse: OUT in the woods brings together youth between the ages of 16 and 24 for 4 days of empowering workshops which take a solution focused, and strengths based approach to the issues faced by two-spirit, lesbian, bisexual, gay, trans, ace, intersex and queer (2SLBGTQ+) youth.  Camp also offers outdoor nature activities and networking opportunities.  Camp Eclipse was created at Planned Parenthood NL Sexual Health Centre in 2009 and became an annual camp.

Address
47 St. Clare Ave.,
​St. John's, NL A1C 2J9
Telephone
1-709-579-1009 (local)/ 1-877-NOMYTHS (666-9847) (toll free)
Google Maps

Facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness.

For more information, call (709) 753-8550, or email office@cmhanl.ca or visit Canadian Mental Health Association Newfoundland & Labrador | CMHA-NL (cmhanl.ca)

Address
603 Topsail Road
St. John's, NL
A1E 2E1
Telephone
(709) 753-8550
Fax
(709) 753-8537
Google Maps

International students can access professional counselling in real-time and/or appointment-based  to help with any school, health, or general life concern at no cost to them.  The  keep.meSAFE Student Support Program is available night and day via phone, app, or web based.  The service is completely confidential within the limits of the law and available in 60+ different languages.  Download the MY SSP app, complete a profile, and start a live chat or call with a counsellor anytime anywhere.

 

Telephone
1-844-451-9700

Fellowship for individuals identified as lesbian, gay, bisexual, transgender, queer and questioning ages 16-25.

Address
203 Merrymeeting Road
Telephone
(709) 579-1009

Fellowship for individuals identified as lesbian, gay, bisexual, transgender, queer and questioning

Address
Memorial University, University Centre, UC6022
Telephone
(709) 864-7619

MUN Sexual and Gender Advocacy. A safer space for everyone2SLGBTQ+ and ally on and off campus.

Address
UC 6022 Memorial University
St. John's, NL A1C 5S7
Telephone
(709) 864-7619
Google Maps

A service of Memorial University of Newfoundland and Labrador (MUN) for it's students. The Counselling and Psychological Services at MUN Grenfell site in Corner Brook offers individualized personal counselling and health and wellness supports and is dedicated to helping students remain healthy and make good life choices while pursuing their academic goals.

Hours:

Monday to Friday, 9:00 a.m. - 4:00 p.m.

Address
Grenfell Campus, Memorial University of Newfoundland
20 University Drive
Corner Brook
Telephone
(709) 637-7919
Google Maps

A service of Memorial University of Newfoundland and Labrador for its students.  SWCC offers individualized personal counselling and health and wellness supports and is dedicated to helping students remain healthy and make good life choices while pursuing their academic goals.

MUN Grenfell Campus - Corner Brook

Address
5th Floor University Centre, UC-5000
Memorial University of Newfoundland
St. John's, NL
A1C 5S7
Telephone
(709) 864-8500

This Facebook support group is for parents/primary caregivers of LGBTQ kids and youth - with a particular focus on support for parents with kids who are gay, lesbian, bisexual, pansexual or questioning their sexuality. This group is private and only people in the group can see who is a member or what is posted. If you are interested in joining this group simply click on “Join Group” and you will be asked a few screening questions or email parentsoflgbtqyouthnl@gmail.com for more information.

Fellowship for individuals identified seeking support and information on sexual orientation, gender identity and gender expression.

Find us on Facebook.

Google Maps

Planned Parenthood Newfoundland and Labrador Sexual Health Centre is a non-profit charitable organization that promotes positive sexual health and 2SLGBTQIA+ inclusion through education, community partnership, information and services within an environment that supports and respects individual choice.

​Our sexual health clinics operate on an appointment-only basis. We do not hold walk-in clinics. However, pregnancy tests and peer support sessions are walk-in based.

Address
47 St. Clare Ave,
St. John's, NL, A1C 2J9
Telephone
(709) 579-1009 1-877 NO MYTHS (666-9847)
Fax
(709) 726-2308
Google Maps

Quadrangle has a mission to create a physical space welcoming to all members of the 2SLGBTQIA+ community in Newfoundland and Labrador, which will house and offer services and programs designed to create social connections, provide resources, and advance all aspects of health and the quality of life for our community through inclusion and diversity, community development, collaboration and recognition.

Address
P.O Box 1202
St, John's, NL
A1C 5M9
Safe Alliance is committed to providing support & resources to individuals regarding two spirit, lesbian, gay, bisexual, transgender, queer, questioning, plus (2SLGBTQQ+) issues, while raising awareness throughout Labrador on issues relating to homophobia & heterosexism.

Serving women for whom sex work is an occupation and women who are not in the industry by choice in our area. We support anyone with lived experience in the sex industry.

Call or text (709) 771-7171 anytime.

Visit their Facebook page or website at sjwomenscentre.ca/programs/SHOP

Address
170 Cashin Ave. Extension,
St. John's
Telephone
709-771-1077
Fax
709-722-3184
Google Maps

Find us on Facebook!

Address
250 Elizabeth Avenue, St. John's, NL
Google Maps

Regionally-based councils funded by Women and Gender Equality to advance the status of women by helping them to navigate services such as housing, income support, employment programs, counselling, schools, and more. They also provide public education, programming and advocacy.

Bay St. George Status of Women Council - Stephenville: They offer an affordable temporary housing unit called Karen's Place. Please call Stephenville office at (709) 643-4444. Visit their Facebook page.

Corner Brook Status of Women Council: They offer an affordable, supportive, temporary housing unit called Vesta Place for up to 4 women in a communal living setting. The housing coordinator works directly with the tenants to address issues contributing to homelessness and to connect with various community and government services. They also offer Feminist Counselling (drop-in or by appointment on Mondays, Wednesdays, and Fridays). Please call (709) 639-8522 or visit www.cornerbrookswc.com

Gateway Status of Women Council - Port aux Basques: (709) 695-7505 or visit their Facebook page

Norpen Status of Women Council - Port Saunders: (709) 861-4842 or visit https://norpenstatusofwomen.ca/

 

Supports individuals primarily 16 years and over, and is inclusive of all genders and gender expressions through a series of programming:

  • Education (youth16-29 yrs.) - provides foundational literacy and numeracy & GED preparation & testing,
  • Street Reach (16 & Older) - Drop in & Street Based outreach services grounding in harm reduction.  Also provides one-on-one individualized services through a referral process to assist with a number of challenges including but not limited to housing & homelessness, mental health and substance use, justice, and social inclusion.
  • C.A.S.E.Y. (Coalition Against the Sexual Exploitation of Youth) - Provides youth prevention groups, training & awareness activities.
  • Blue Door Program (14 - 29 years) - provides intensive one-on-one & group supports to individuals seeking support to leave experiences in the sex trade.
  • Directory of Services - has developed and extensive list of community resources.  This directory is updated annually and is available here https://www.thrivecyn.ca/wp-content/uploads/2022/03/2021-Directory_Revised.pdf 
Address
807 Water Street, P.O. Box 26067
St. John's, NL A1E 0A5
Telephone
(709) 754-0536
Google Maps

Trans Lifeline is a grassroots hotline and non-profit organization offering direct emotional and financial support to trans people in crisis - for the trans community, by the trans community. Hours of operation: 2:30 p.m. to 10:30 p.m., Monday - Friday.

Telephone
1 (877) 330-6366

A non-profit organization that aims to improve the experiences of Two Spirit, non binary, trans, and gender diverse folks in NL through advocacy, community building, and expanding gender diversity awareness and inclusion in the province.

Visit their Website or their Facebook page

Violence Prevention Avalon East is dedicated to creating a safe environment, where all people in Newfoundland and Labrador have the ability to live a life without fear of physical, sexual, emotional, or any other form of violence. We are also on a mission to ensure the voices of survivors are shown in the work we do, and that they feel heard.

Address
20 Hallett Crescent , Suite #207
St. John's, NL A1B 4C5



Telephone
(709) 757-0137

A group of volunteers, researchers, academics, knowledge holders, youth and Elders Wabanaki Two-Spirits and Allies (directly related to W2SA interests).

Vision: Strive to provide equitable and safe environments for Two Spirits and Indigenous LGBTQ+ to live and thrive spiritually, mentally, physically and emotionally within our Wabanaki territory.