In addition to being an access point, 811 is also an e-mental health tool, confidential and free, and staffed by experienced Registered Nurses. It is available to all residents of Newfoundland and Labrador any time, day or night.
811 HealthLine nurses are available 24/7 to listen, provide support, and connect you to health services in your area. If you are experiencing a mental health and addictions crisis, need support, or are looking for health information, call 811.
811 HealthLine nurses can answer questions you may have about health-related topics that include but are not limited to:
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Mental Health & Addictions Crisis Calls: Effective May 2, 2022 services traditionally offered through the Provincial Mental Health Crisis Line will now be provided by the 811 HealthLine. Individuals in need of crisis response or mental health and addictions support can simply dial 811, day or night, to speak with a registered nurse who is a trained crisis intervener.
Nurse Practitioner Virtual Care Service: This service can prevent unnecessary emergency room visits for non-emergent issues. Appointments are available everyday 8 a.m. to 8 p.m., including weekends at no cost to any individual. The nurse practitioner can communicate over the phone or through videoconference. Individuals can book an appointment by calling 811 or using the 811 NL HealthLine app, free through the Apple and GooglePlay app stores.
Dial a Dietician: Dial a Dietician offers evidence-based healthy eating advice and is delivered by local dietitians by calling the NL HealthLine 811 or emailing a dietitian on the 811 HealthLine website. Dial-a-Dietitian connects residents directly to a dietitian; No referral from a health care provider is needed. This service is available 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m., Monday to Friday.
If you use “Voice over Internet Protocol (VoIP)” or web-enabled telephone services like Canada VRS, Skype or Google Talk, 811 may not connect. Instead, call 1-888-709-2929 to reach the HealthLine. Out of Province cell phones will not connect to 811. Please use a landline.
Text option in the 811 HealthLine app is available ONLY for use by Deaf or hard-of-hearing callers and persons with communication difficulties who live within Newfoundland and Labrador. Register to text with a registered nurse using the 811 NL Healthline app. Download for free from the Apple and GooglePlay app stores.
Bay St. George Pride, NL is a non-profit organization, based out of Stephenville, Newfoundland. Through educational programming and events, we celebrate and promote visibility and acceptance of the 2SLGBTQIA+ community.
Call (709) 643-4444, or visit their Facebook page
Hours: Monday - Friday, 8:30 a.m. - 4:30 p.m.
Camp Eclipse: OUT in the woods brings together youth between the ages of 16 and 24 for 4 days of empowering workshops which take a solution focused, and strengths based approach to the issues faced by two-spirit, lesbian, bisexual, gay, trans, ace, intersex and queer (2SLBGTQ+) youth. Camp also offers outdoor nature activities and networking opportunities. Camp Eclipse was created at Planned Parenthood NL Sexual Health Centre in 2009 and became an annual camp.
St. John's, NL A1C 2W6
Facilitates access to the resources people require to maintain and improve mental health and community integration, build resilience, and support recovery from mental illness.
For more information, call (709) 753-8550, or email office@cmhanl.ca or visit Canadian Mental Health Association Newfoundland & Labrador | CMHA-NL (cmhanl.ca)
St. John's, NL
A1E 2E1
International students can access professional counselling in real-time and/or appointment-based to help with any school, health, or general life concern at no cost to them. The keep.meSAFE Student Support Program is available night and day via phone, app, or web based. The service is completely confidential within the limits of the law and available in 60+ different languages. Download the MY SSP app, complete a profile, and start a live chat or call with a counsellor anytime anywhere.
Fellowship for individuals identified as lesbian, gay, bisexual, transgender, queer and questioning ages 16-25.
Fellowship for individuals identified as lesbian, gay, bisexual, transgender, queer and questioning
MUN Sexual and Gender Advocacy. A safer space for everyone2SLGBTQ+ and ally on and off campus.
St. John's, NL A1C 5S7
A service of Memorial University of Newfoundland and Labrador (MUN) for it's students. The Counselling and Psychological Services at MUN Grenfell site in Corner Brook offers individualized personal counselling and health and wellness supports and is dedicated to helping students remain healthy and make good life choices while pursuing their academic goals.
Hours:
Monday to Friday, 9:00 a.m. - 4:00 p.m.
20 University Drive
Corner Brook
A service of Memorial University of Newfoundland and Labrador for its students. SWCC offers individualized personal counselling and health and wellness supports and is dedicated to helping students remain healthy and make good life choices while pursuing their academic goals.
Memorial University of Newfoundland
St. John's, NL
A1C 5S7
This Facebook support group is for parents/primary caregivers of LGBTQ kids and youth - with a particular focus on support for parents with kids who are gay, lesbian, bisexual, pansexual or questioning their sexuality. This group is private and only people in the group can see who is a member or what is posted. If you are interested in joining this group simply click on “Join Group” and you will be asked a few screening questions or email parentsoflgbtqyouthnl@gmail.com for more information.
Fellowship for individuals identified seeking support and information on sexual orientation, gender identity and gender expression.
Find us on Facebook.
St John's, NL
A1C 3P4
Planned Parenthood Newfoundland and Labrador Sexual Health Centre is a non-profit charitable organization that promotes positive sexual health and 2SLGBTQIA+ inclusion through education, community partnership, information and services within an environment that supports and respects individual choice.
Our sexual health clinics operate on an appointment-only basis. We do not hold walk-in clinics. However, pregnancy tests and peer support sessions are walk-in based.
St. John's, NL, A1C 2J9
Serving women for whom sex work is an occupation and women who are not in the industry by choice in our area. We support anyone with lived experience in the sex industry.
Call or text (709) 771-7171 anytime.
Visit their Facebook page or website at sjwomenscentre.ca/programs/SHOP
St. John's
Regionally-based councils funded by Women and Gender Equality to advance the status of women by helping them to navigate services such as housing, income support, employment programs, counselling, schools, and more. They also provide public education, programming and advocacy.
Bay St. George Status of Women Council - Stephenville: They offer an affordable temporary housing unit called Karen's Place. Please call Stephenville office at (709) 643-4444. Visit their Facebook page.
Corner Brook Status of Women Council: They offer an affordable, supportive, temporary housing unit called Vesta Place for up to 4 women in a communal living setting. The housing coordinator works directly with the tenants to address issues contributing to homelessness and to connect with various community and government services. They also offer Feminist Counselling (drop-in or by appointment on Mondays, Wednesdays, and Fridays). Please call (709) 639-8522 or visit www.cornerbrookswc.com
Gateway Status of Women Council - Port aux Basques: (709) 695-7505 or visit their Facebook page
Norpen Status of Women Council - Port Saunders: (709) 861-4842 or visit https://norpenstatusofwomen.ca/
Supports individuals primarily 16 years and over, and is inclusive of all genders and gender expressions through a series of programming:
- Education (youth16-29 yrs.) - provides foundational literacy and numeracy & GED preparation & testing,
- Street Reach (16 & Older) - Drop in & Street Based outreach services grounding in harm reduction. Also provides one-on-one individualized services through a referral process to assist with a number of challenges including but not limited to housing & homelessness, mental health and substance use, justice, and social inclusion.
- C.A.S.E.Y. (Coalition Against the Sexual Exploitation of Youth) - Provides youth prevention groups, training & awareness activities.
- Blue Door Program (14 - 29 years) - provides intensive one-on-one & group supports to individuals seeking support to leave experiences in the sex trade.
- Directory of Services - has developed and extensive list of community resources. This directory is updated annually and is available here https://www.thrivecyn.ca/wp-content/uploads/2022/03/2021-Directory_Revised.pdf
St. John's, NL A1E 0A5
A non-profit organization that offers outreach, education, and peer support for the trans community of NL.
Visit their Facebook page
Violence Prevention Avalon East is dedicated to creating a safe environment, where all people in Newfoundland and Labrador have the ability to live a life without fear of physical, sexual, emotional, or any other form of violence. We are also on a mission to ensure the voices of survivors are shown in the work we do, and that they feel heard.
St. John's, NL A1B 4C5
A group of volunteers, researchers, academics, knowledge holders, youth and Elders Wabanaki Two-Spirits and Allies (directly related to W2SA interests).
Vision: Strive to provide equitable and safe environments for Two Spirits and Indigenous LGBTQ+ to live and thrive spiritually, mentally, physically and emotionally within our Wabanaki territory.